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Customer Questions

  • All(54)
  • Product Information(49)
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  • About Shipping(1)
  • Others(4)
Q

Is this product rooted? Which movie applications come pre-installed? Have the showbox app?

By Ricardo Pedro Aug-16/2017 18:40:34

A
Hello Ricardo,Yes, it has been rooted.Google play store has been pre-installed.You can download the APP you like by yourself.
Q

Hello, regarding the plug-in, does it come with an adaptor for Portugal? Thanks in advance

By Francisco Jul-21/2017 09:54:01

A
Hello Francisco,We will send an adapter with all our products according to the order's country of delivery.
Q

What version of android is on the box?

By Colum Jun-28/2017 14:03:00

A
Hello Colum,It is Android 6.0.Thank you for your inquiry.
Q

Hi. How long is the warranty?

By MRT Jun-14/2017 23:49:21

A
Hello MRTPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

What wifi chip inside?

By nvr May-31/2017 12:32:13

A
Hello nvr,Qualcomm Q9377
Q

does it come with an au plug and does it have wifi please?

By rachel May-02/2017 14:08:10

A
Hello rachel,Thank you for your inquiry. For this problem, there is an adaptor inside and you can use it with wifi.
Q

Whether it supports external hard disk and how much capacity? 1TB,2TB,3TB?

By Slobodan Apr-20/2017 09:58:05

A
Hello Slobodan, Thanks for your inquiry.The item can connect the external hdd and there is no specific request of the type.
Q

Does this come pre-rooted?

By Gabriel Mar-22/2017 15:56:05

A
Hello, GabrielThank you for the inquiry.Sorry, the box is not pre-rooted. (It is not recommand for you to root the box.)Please feel free to contact us if you have additional questions.
Q

Hello, boxing Czech menu? Thank you

By Libor Mar-14/2017 10:46:23

A
Hello Libor, Thank you for your inquiry.Yes,it supports Czech menu.
Q

Does the box have Gigabit Ethernet? One of your graphics say gigabit but the other graphic says 10/100. Which one is correct?

By foxhollow Mar-11/2017 23:15:07

A
Hello foxhollow, No, it is not  Gigabit Ethernet.The first generation has  Gigabit Ethernet. But this is the second generation  which doesn't have Gigabit Ethernet.