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Customer Questions & Answers

  • All(34)
  • Product Information(29)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others(3)
Q

Hello, Do you have this tablet in stock ? Thanks

By Marcelo Sep-24/2017 21:41:41

A

Hello Marcelo,
Yes this item in stock now.

Q

Does this product come with the keyboard?

By World Jun-13/2017 23:56:49

A

Hello World, 
Thanks for your inquiry.


Note: The keyboard in the picture is not included

Q

Do I understand that you CAN NOT install Windows upgrades? If so what version of Windows 10 does the tablet contain? There have bee many upgrades to Windows 10 removing bugs. Thank yo for your time

By Bob May-02/2017 19:55:42

A

Hello Bob,

Please note that the Tablet PC supports Dual System: Android 5.1,Windows 10.


You can upgrade the system by your self, but any alterations such as upgrades, modding with custom ROM, rooting or flashing the Android device with other firmware will automatically cause the device experience matters as well as void the device's warranty. Please think twice before operating all these actions.


Q

Which is the link for this item's keyboard? And link for alphabetical labels to include spanish letters?

By Carballo Apr-25/2017 19:19:06

A
Q

What GPS systems does this support?

By Gary Mar-14/2017 14:53:31

A

Hello Gary, 


Thank you for your inquiry.

Sorry it doesn't have GPS function.

Q

Is possible to add supported keyboard to EU warehouse? Or bundle sale, tablet + keyboard from EU warehouse? Thank you.

By OBook 20 Plus keyboard Mar-13/2017 15:53:09

A

Hello OBook,
Thanks for your advice. We will try the best to meet your request.

Hope you enjoy shopping in Gearbest.



Q

Good Morning, Would you like to know if it is possible to connect it to a television with HDMI cable?

By josiane azevedo de siqueira Mar-13/2017 11:49:19

A

Hello josiane,
Yes, it is possible to connect the tablet to an HDTV or high-definition monitor.

Hope you enjoy shopping in Gearbest.


Q

Hi Is keyboard included ? Regards

By Fabian Dehon Mar-11/2017 19:16:05

A

Hello Fabian,

The keyboard in the picture is not included.

Thanks for your inquiry and support.

Q

I would like to know if it supports external HD connected to it in usb connection

By PATRICIA Feb-25/2017 19:44:58

A

Hello PATRICIA, 


Thank you for your inquiry.

Yes,it supports external  HD, but you need to give power for the HD.

Q

This runs Photoshop CC and League of Legends?

By Mateus Cortes Feb-20/2017 17:50:57

A

Hello Mateus, 


Thank you for your inquiry.

Yes,it will run Photoshop CC and League of Legends.

Q

Does this product come with the keyboard?

By World Jun-13/2017 23:56:49

A

Hello World, 
Thanks for your inquiry.


Note: The keyboard in the picture is not included

Q

Do I understand that you CAN NOT install Windows upgrades? If so what version of Windows 10 does the tablet contain? There have bee many upgrades to Windows 10 removing bugs. Thank yo for your time

By Bob May-02/2017 19:55:42

A

Hello Bob,

Please note that the Tablet PC supports Dual System: Android 5.1,Windows 10.


You can upgrade the system by your self, but any alterations such as upgrades, modding with custom ROM, rooting or flashing the Android device with other firmware will automatically cause the device experience matters as well as void the device's warranty. Please think twice before operating all these actions.


Q

Which is the link for this item's keyboard? And link for alphabetical labels to include spanish letters?

By Carballo Apr-25/2017 19:19:06

A
Q

What GPS systems does this support?

By Gary Mar-14/2017 14:53:31

A

Hello Gary, 


Thank you for your inquiry.

Sorry it doesn't have GPS function.

Q

Good Morning, Would you like to know if it is possible to connect it to a television with HDMI cable?

By josiane azevedo de siqueira Mar-13/2017 11:49:19

A

Hello josiane,
Yes, it is possible to connect the tablet to an HDTV or high-definition monitor.

Hope you enjoy shopping in Gearbest.


Q

Hi Is keyboard included ? Regards

By Fabian Dehon Mar-11/2017 19:16:05

A

Hello Fabian,

The keyboard in the picture is not included.

Thanks for your inquiry and support.

Q

I would like to know if it supports external HD connected to it in usb connection

By PATRICIA Feb-25/2017 19:44:58

A

Hello PATRICIA, 


Thank you for your inquiry.

Yes,it supports external  HD, but you need to give power for the HD.

Q

This runs Photoshop CC and League of Legends?

By Mateus Cortes Feb-20/2017 17:50:57

A

Hello Mateus, 


Thank you for your inquiry.

Yes,it will run Photoshop CC and League of Legends.

Q

Does this product contain keyboard ?

By Hakan Feb-20/2017 12:16:11

A

Hello Hakan,

Package Contents


Tablet PC: 1 
OTG Cable: 1 
Charger: 1 
English Manual : 1 
DC Charging Cable: 1


There is no keyboard.

Q

ele vem com o teclado?

By Jéssica Feb-07/2017 21:20:51

A

Hello Jéssica,



Package Contents


Tablet PC: 1 
OTG Cable: 1 
Charger: 1 
English Manual : 1 
DC Charging Cable: 1    



There is no keyboard in the package.

Q

Hello, Do you have this tablet in stock ? Thanks

By Marcelo Sep-24/2017 21:41:41

A

Hello Marcelo,
Yes this item in stock now.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Is this product available in India and does it include shipping and customs charges?

By praveen Feb-02/2017 02:10:22

A

Hello praveen,

Thank you for your inquiry.

It can be shipped to India, http://prntscr.com/e3iv0q

Unfortunately, Tax totally depends on the local customs policy. The customer is solely responsible for customs tax and any other customs-related charges if exists. Please consult your local customs office for more details before placing the order.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Is possible to add supported keyboard to EU warehouse? Or bundle sale, tablet + keyboard from EU warehouse? Thank you.

By OBook 20 Plus keyboard Mar-13/2017 15:53:09

A

Hello OBook,
Thanks for your advice. We will try the best to meet your request.

Hope you enjoy shopping in Gearbest.



Q

Hello I have two debts, one is if the product is original? And the other one is if you send it to Brazil and it will arrive on how many days?

By Silmare Reis Feb-04/2017 15:31:43

A

Hello Silmare,


It is original and it can be sent to Brazil.

Generally, the average processing time is 1-3 business days. However, this depends on the item's stock availability. For small quantity orders, the processing time is 3-5 business days.
The total delivery time = processing time +shipping time


And the shipping time depend on the shipping method you choose.  You can see the Shipping costs and shipping time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping time will be displayed automatically.

Thanks for your inquiry.

Q

Is this product come with additional languages Can i install Hebrew Language on the Windows 10 , how to do it? do you need the system dist or Hebrew Language supported by default ? thanks Ron

By Ron Nov-22/2016 14:53:20

A

Hello Ron,
Yes, we have Hebrew Language on the Windows 10, you can add in the system steup.

Please feel free to place your order.