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Customer Questions & Answers

  • All(16)
  • Product Information(12)
  • Stock Status
  • Payment
  • About Shipping(3)
  • Others(1)
Q

Hi, what is the hot bed material of this 3d printer?

By Bruna Sousa Oct-27/2018 19:52:53

A

Hello Bruna,


The  hot bed material of this 3d printer is Aluminum that there is a resistance wire inside.


Q

Does it use eccentric nuts to ensure the wheels can be very tight on the rails. If not, how do they achieve tightness of the wheels?

By Grant Jun-27/2017 14:49:40

A

Hello Grant,
Thanks for your inquiry.

Please kindly check the follow video for your issue:

Title: 3D Printer Instruction--Anet 3D Printer A2 Assembly Video 1

Website: https://youtu.be/XBIHZo7-IYA

Title: 3D Printer Instruction--Anet 3D Printer A2 Assembly Video 2

Website: https://youtu.be/txBixeMaQW0


Q

Comes with filament?

By Alberto May-25/2017 05:52:50

A

Hello Alberto,
There is no filament with this item.

Q

Does this unit have the software avaiable to run the auto leveling Sensor?

By Tim May-11/2017 23:56:32

A

Hello Tim, 


This product does not have this feature.

Q

Would I be able to by the auto-leveling sensor (Practical 6 - 36V Auto Leveling Sensor) and attach it to this printer to enable auto-sensor leveling? Thanks!

By Christian May-02/2017 02:45:48

A

Hello Christian,
This printer does not have an Auto Leveling sensor.

Q

hello is a big problem this 3D printer to send to the Czech Republic ?

By adam czap Mar-05/2017 11:01:09

A

Hello adam,
There is no problem.

Q

Hello Is there filament included ? The Motherboard is it the same like the A8 A6 or A2 plus.

By Jochen Feb-23/2017 10:59:04

A

Hello Jochen,

Packing Contents

Packing Contents: 1 x Anet A2 3D Desktop DIY Printer Kit    

There is no filament. 


Q

Does this printer have an Auto Leveling sensor?

By Kyle Jan-06/2017 15:00:41

A

Hello Kyle,


Sorry, this item has not an Auto Leveling sensor.

Thanks for your inquiry.

Q

What is the differences between this 3D printer comparing it to the Anet A8 and A6, I am considering one of these three printers and was wondering what its benefits are compared to the other two Anet printers

By Cooper Jan-03/2017 01:14:36

A

Hello Cooper,

Thank you for your inquiry.

You can compare these two to know more details of it, This link is an example to show you how to compare them:http://prntscr.com/dqw68s

Thank you, Let me know if you need any help.

Have a nice day!


Q

Good day. I'm interesting in 3d printer. I don't now what buy? I interesting in this 2 3d printers. http://www.gearbest.com/3d-printers-3d-printer-kits/pp_447850.html http://www.gearbest.com/3d-printers-3d-printer-kits/pp_337314.html Which one do you recommend?

By Jordi Pérez Rico Dec-30/2016 12:04:00

A

Hello Jordi,
http://www.gearbest.com/3d-printers-3d-printer-kits/pp_337314.html This one is more popular among the customers, and also it is in good quality with cheaper price.

You can think it over.

Thank you for your inquiry! Please feel free to ask further pre-sales questions. 



Q

Hi, what is the hot bed material of this 3d printer?

By Bruna Sousa Oct-27/2018 19:52:53

A

Hello Bruna,


The  hot bed material of this 3d printer is Aluminum that there is a resistance wire inside.


Q

Does it use eccentric nuts to ensure the wheels can be very tight on the rails. If not, how do they achieve tightness of the wheels?

By Grant Jun-27/2017 14:49:40

A

Hello Grant,
Thanks for your inquiry.

Please kindly check the follow video for your issue:

Title: 3D Printer Instruction--Anet 3D Printer A2 Assembly Video 1

Website: https://youtu.be/XBIHZo7-IYA

Title: 3D Printer Instruction--Anet 3D Printer A2 Assembly Video 2

Website: https://youtu.be/txBixeMaQW0


Q

Does this unit have the software avaiable to run the auto leveling Sensor?

By Tim May-11/2017 23:56:32

A

Hello Tim, 


This product does not have this feature.

Q

Would I be able to by the auto-leveling sensor (Practical 6 - 36V Auto Leveling Sensor) and attach it to this printer to enable auto-sensor leveling? Thanks!

By Christian May-02/2017 02:45:48

A

Hello Christian,
This printer does not have an Auto Leveling sensor.

Q

Hello Is there filament included ? The Motherboard is it the same like the A8 A6 or A2 plus.

By Jochen Feb-23/2017 10:59:04

A

Hello Jochen,

Packing Contents

Packing Contents: 1 x Anet A2 3D Desktop DIY Printer Kit    

There is no filament. 


Q

Does this printer have an Auto Leveling sensor?

By Kyle Jan-06/2017 15:00:41

A

Hello Kyle,


Sorry, this item has not an Auto Leveling sensor.

Thanks for your inquiry.

Q

What is the differences between this 3D printer comparing it to the Anet A8 and A6, I am considering one of these three printers and was wondering what its benefits are compared to the other two Anet printers

By Cooper Jan-03/2017 01:14:36

A

Hello Cooper,

Thank you for your inquiry.

You can compare these two to know more details of it, This link is an example to show you how to compare them:http://prntscr.com/dqw68s

Thank you, Let me know if you need any help.

Have a nice day!


Q

Good day. I'm interesting in 3d printer. I don't now what buy? I interesting in this 2 3d printers. http://www.gearbest.com/3d-printers-3d-printer-kits/pp_447850.html http://www.gearbest.com/3d-printers-3d-printer-kits/pp_337314.html Which one do you recommend?

By Jordi Pérez Rico Dec-30/2016 12:04:00

A

Hello Jordi,
http://www.gearbest.com/3d-printers-3d-printer-kits/pp_337314.html This one is more popular among the customers, and also it is in good quality with cheaper price.

You can think it over.

Thank you for your inquiry! Please feel free to ask further pre-sales questions. 



Q

hola,estoy presisando para gravar piedra ,marmol,granito y agata .

By carlos Nov-27/2016 11:08:29

A

Hello carlos,

Thank you for your inquiry.

Supporting material: ABS,HIPS,PLA  

Thank you, Let me know if you need any help.

Have a nice day!


Q

Hi is the print size 220x220x220mm or 220x220x270mm? Does it come with the display screen? Thanks

By Erik Nov-21/2016 14:02:12

A

Hello Erik,
Product size: 50.00 x 50.00 x 49.00 cm. Sorry it doesn't come with the display screen.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

hello is a big problem this 3D printer to send to the Czech Republic ?

By adam czap Mar-05/2017 11:01:09

A

Hello adam,
There is no problem.

Q

Do I have to pay extra fees at delivery, or is it included in the price ??

By Evis Dec-09/2016 21:50:12

A

Hi Evis,


Thank you for your inquiry.

Please note that the price will do not contain extra fees such as tax, VAT.

he customer is solely responsible for customs tax and any other customs-related charges if exists. Please consult your local customs office for more details before ordering.

Have a nice day!


Q

Can you declare this as a gift or with a lower value?

By Yarmus Nov-07/2016 11:55:29

A

Hello Yarmus,
Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

Q

Comes with filament?

By Alberto May-25/2017 05:52:50

A

Hello Alberto,
There is no filament with this item.