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Customer Q&A

  • All(44)
  • Product Information(40)
  • Stock Status
  • Payment
  • About Shipping(3)
  • Others(1)
Q

hello, i want to know if the phone could be send to colombia im in colombia so i want to know it thanks

By aquintero Jan-27/2017 07:12:54

A

Hello aquintero,
Yes it can be shipped to colombia .

Registered Air Mail    15 - 25 business days    FREE SHIPPING    

Expedited Shipping    7 - 10 business days    $21.52    

Let me know if you need any help.

Q

Good evening, is this mobile the Italian language?

By Rosario Jan-26/2017 20:40:03

A

Hi Rosario,


Sorry to tell you this item doesn't support Italian language.

Have a nice day.

Q

Non c'è la lingua italiana per questo smartphone ? e se esiste una rom italiana è valida ?

By MAURIZIO Jan-26/2017 16:56:58

A

Hello MAURIZIO,
Sorry to tell you this item doesn't support Italian language.

Q

Does this smartphone come with International ROM or Chinese ROM?

By Mohammad Abboud Jan-26/2017 10:45:01

A

Hello Mohammad,
It comes with the International ROM.

Please feel free to place your order.

Q

Good afternoon, I bought the device, but I wanted to know if it comes with the adapter for the Brazilian outlet, and if it already includes the Cover and the movie

By Rodrigo Jan-25/2017 15:30:25

A

Hello Rodrigo
We will send an adaptor according to the order's country of delivery. It does not include the Cover and the movie in the package.

Q

Hi, do you send to MEXICO?

By Gustragos Jan-24/2017 22:36:15

A

Hello Gustragos
We are in China and we ship trendy items worldwide!

Q

hello! does this item come with eu adapter (greece) ? and if not how can i get it?

By Konstantina Deligianni Jan-24/2017 12:42:37

A

Hello Konstantina
We will send an adaptor according to the order's country of delivery.

Q

Hello I would like to know if this item has English set as its language when you first open it.thank you

By Konstantina Deligianni Jan-24/2017 12:32:35

A

Hello Konstantina,
Yes, the default language is English. You can also change the language in the setup. 

Language: Bahasa Indonesia, Bahasa Melayu, English, Spanish, French,Polish, Portuguese, Romanian,Vietnamese, Turkish,Czech, Russian, Ukrainian, Hebrew, Arabic, Persian, Hindi, Bengali,Tamil,Telugu, Urdu,Kannada,Nepali, Thai, Burmese, Korean, Traditional/Simplified Chinese 

Please feel free to place your order.

Q

Support the Greek language? No mention of the Greek language at specs, but I have already bought the same mobile from you with Greek language! I want one more mi max , 32 gb, gold color but with Greek. Is it possible at 172.07 Euro ? Thank you very much ! Georgios

By Georgios Zioutos Jan-23/2017 12:44:24

A

Hello Georgios,

Thank you for your inquiry.

Language: Bahasa Indonesia, Bahasa Melayu, English, Spanish, French,Polish, Portuguese, Romanian,Vietnamese, Turkish,Czech, Russian, Ukrainian, Hebrew, Arabic, Persian, Hindi, Bengali,Tamil,Telugu, Urdu,Kannada,Nepali, Thai, Burmese, Korean, Traditional/Simplified Chinese 

Please feel free to refer to the price on the item page.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Good evening,is this mobile the Greek language.

By Vasileios Jan-21/2017 11:24:59

A

Hello Vasileios, 

Thank you for your inquiry.

Language: Bahasa Indonesia, Bahasa Melayu, English, Spanish, French,Polish, Portuguese, Romanian,Vietnamese, Turkish,Czech, Russian, Ukrainian, Hebrew, Arabic, Persian, Hindi, Bengali,Tamil,Telugu, Urdu,Kannada,Nepali, Thai, Burmese, Korean, Traditional/Simplified Chinese 
SIM Card Slot: Dual SIM,Dual Standby  

Thank you, Let me know if you need any help.

Have a nice day!


Q

Good evening, is this mobile the Italian language?

By Rosario Jan-26/2017 20:40:03

A

Hi Rosario,


Sorry to tell you this item doesn't support Italian language.

Have a nice day.

Q

Non c'è la lingua italiana per questo smartphone ? e se esiste una rom italiana è valida ?

By MAURIZIO Jan-26/2017 16:56:58

A

Hello MAURIZIO,
Sorry to tell you this item doesn't support Italian language.

Q

Does this smartphone come with International ROM or Chinese ROM?

By Mohammad Abboud Jan-26/2017 10:45:01

A

Hello Mohammad,
It comes with the International ROM.

Please feel free to place your order.

Q

Good afternoon, I bought the device, but I wanted to know if it comes with the adapter for the Brazilian outlet, and if it already includes the Cover and the movie

By Rodrigo Jan-25/2017 15:30:25

A

Hello Rodrigo
We will send an adaptor according to the order's country of delivery. It does not include the Cover and the movie in the package.

Q

hello! does this item come with eu adapter (greece) ? and if not how can i get it?

By Konstantina Deligianni Jan-24/2017 12:42:37

A

Hello Konstantina
We will send an adaptor according to the order's country of delivery.

Q

Hello I would like to know if this item has English set as its language when you first open it.thank you

By Konstantina Deligianni Jan-24/2017 12:32:35

A

Hello Konstantina,
Yes, the default language is English. You can also change the language in the setup. 

Language: Bahasa Indonesia, Bahasa Melayu, English, Spanish, French,Polish, Portuguese, Romanian,Vietnamese, Turkish,Czech, Russian, Ukrainian, Hebrew, Arabic, Persian, Hindi, Bengali,Tamil,Telugu, Urdu,Kannada,Nepali, Thai, Burmese, Korean, Traditional/Simplified Chinese 

Please feel free to place your order.

Q

Support the Greek language? No mention of the Greek language at specs, but I have already bought the same mobile from you with Greek language! I want one more mi max , 32 gb, gold color but with Greek. Is it possible at 172.07 Euro ? Thank you very much ! Georgios

By Georgios Zioutos Jan-23/2017 12:44:24

A

Hello Georgios,

Thank you for your inquiry.

Language: Bahasa Indonesia, Bahasa Melayu, English, Spanish, French,Polish, Portuguese, Romanian,Vietnamese, Turkish,Czech, Russian, Ukrainian, Hebrew, Arabic, Persian, Hindi, Bengali,Tamil,Telugu, Urdu,Kannada,Nepali, Thai, Burmese, Korean, Traditional/Simplified Chinese 

Please feel free to refer to the price on the item page.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Good evening,is this mobile the Greek language.

By Vasileios Jan-21/2017 11:24:59

A

Hello Vasileios, 

Thank you for your inquiry.

Language: Bahasa Indonesia, Bahasa Melayu, English, Spanish, French,Polish, Portuguese, Romanian,Vietnamese, Turkish,Czech, Russian, Ukrainian, Hebrew, Arabic, Persian, Hindi, Bengali,Tamil,Telugu, Urdu,Kannada,Nepali, Thai, Burmese, Korean, Traditional/Simplified Chinese 
SIM Card Slot: Dual SIM,Dual Standby  

Thank you, Let me know if you need any help.

Have a nice day!


Q

Good evening, is this mobile the Greek language;

By Vasileios Jan-21/2017 11:24:19

A

Hello Vasileios,

Thank you for your inquiry.

Language: Bahasa Indonesia, Bahasa Melayu, English, Spanish, French,Polish, Portuguese, Romanian,Vietnamese, Turkish,Czech, Russian, Ukrainian, Hebrew, Arabic, Persian, Hindi, Bengali,Tamil,Telugu, Urdu,Kannada,Nepali, Thai, Burmese, Korean, Traditional/Simplified Chinese 
SIM Card Slot: Dual SIM,Dual Standby  

Thank you, Let me know if you need any help.

Have a nice day!


Q

Does the International Version come with the Global UI and the bootloader unlocked?

By Zakria Nisar Jan-20/2017 23:47:37

A

Hello Zakria,
It is Global UI and the bootloader unlocked.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

hello, i want to know if the phone could be send to colombia im in colombia so i want to know it thanks

By aquintero Jan-27/2017 07:12:54

A

Hello aquintero,
Yes it can be shipped to colombia .

Registered Air Mail    15 - 25 business days    FREE SHIPPING    

Expedited Shipping    7 - 10 business days    $21.52    

Let me know if you need any help.

Q

Hi, do you send to MEXICO?

By Gustragos Jan-24/2017 22:36:15

A

Hello Gustragos
We are in China and we ship trendy items worldwide!

Q

hi shipping to argentina ??

By Mercuri Jan-19/2017 22:33:09

A

Hello Mercuri,
Yes, we can ship it to Argentina.

Q

Gibt es Garantie für das Handy oder nicht?

By ibrahim Oct-16/2016 15:41:24

A

Hallo ibrahim,

Es ist mit einer Jahrgarantie (Getriebe). Bitte überprüfen Sie unsere Garantie hier: http://www.gearbest.com/about/warranty-and-return.html

Jede mögliche Ausgabe, die Sie sich frei fühlen können, mit uns hier in Verbindung zu treten: http://www.gearbest.com/about/contact-us.html, begleichen wir Ihr Problem.

Danke für Ihre Aufmerksamkeit.