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Customer Questions

  • All(59)
  • Product Information(36)
  • Stock Status(10)
  • Payment(1)
  • About Shipping(10)
  • Others(2)
Q

does it support hdmi port

By Bunty Feb-11/2019 14:54:33

A
Hello Bunty, From now on, this product shipment does not have HDMI function. If you have any questions, you can consult SJCAM official website customer service to verify, the product is 100% authentic.    
Q

in the product description it is mentioned that time lapse: no. is it true. bcuz I know time lapse is supported by sj7 star.

By Sandip Singh Dec-07/2018 08:33:58

A
Hello Sandip, Thank you for your inquiry.  Yes,it is.Time lapse: No 
Q

can i set this camera on my helmet while riding? is this product usefull for bike tour? i'm from India. how i can pay because there is no option for rupees currency.

By lokendu Nov-16/2018 02:59:52

A
Hello lokendu,Yes,you can.You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollars and Euros.Once you have paid by PayPal or credit card your order payment will be changed into USD automatically (Except for payments using Euros).
Q

Can I pay in Indian Rupee

By Sukumar Jul-07/2018 17:35:28

A
Hello Sukumar, You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollar.Once you pay by Paypal and credit card your order payment will be changed into USD automatically.
Q

The product is the one with the front mic or the side mic? Thank you

By Vasil Kore Jul-05/2018 09:37:38

A
Hello Vasil,The product is the one with the front mic.Audio System: Built-in microphone/speaker (AAC) 
Q

In the description of the product, note that you are opening the product and checking the product. Are they a new product? Or used?

By aviv Jun-16/2018 18:40:05

A
Hello Aviv, Thanks for your inquiry.The item is brand new.
Q

warranty in india?

By Vishal Sagar Jun-13/2018 19:53:55

A
Hello VishalPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Hello , I live in India. If I order this product how about warranty , sales and service Best Reagrds Vivek

By Vivek Verma May-19/2018 21:35:33

A
Hello Vivek,Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Hi i want to know how much time it takes to ship this product to Bengaluru, India. I need it at the earliest and other shipping options are expensive and take more time. I got a reply with shipping options. 1) Expedited Shipping: 3-7 business days. Expedited shipping looks good, i want to know how much it costs to deliver to bangalore, india. I couldn't find the option. Appreciate your support.

By Anil May-15/2018 10:51:38

A
Hello Anil,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:Registered Air Mail    15-28 business days    $3.87    Priority Line    7-15 business days    FREE SHIPPING    Expedited Shipping    15-25 business days    $8.83    Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.    Learn more information about our shipping methods here:http://www.gearbest.com/about/shipping-methods.html 
Q

if i got any complaint wer will i contact for warranty

By primal Apr-24/2018 04:37:24

A
Hello PrimalPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html