All
Product keywords
Please enter the email address account

Customer Questions

  • All(13)
  • Product Information(13)
  • Stock Status
  • Payment
  • About Shipping
  • Others
Q

is it available in India, an Indian version?

By Abu Bakar Mar-05/2019 11:31:45

A
Hello Abu,We are sorry that this product is only available in English and Russian. Maybe you can buy the English version.Let me know if you need any further assistance. 
Q

Hi, what about radiation of this watch, bcoz this smart watch with sim card ad kids has to wear all the time. Thanks Ponns

By Ponnusamy Nov-24/2018 05:09:13

A
Hello Ponnusamy, Thank you for your inquiry.Below the mobile phone, international standards, no impact on the human body.
Q

HI, does the app on the android device need registration or is it free to use? most i have seen you need to register and pay to use the app to locate the watch.

By david Sep-24/2018 19:11:37

A
Hello David,I apologize for my late response.Scan the manual's QR code to download the app and then register for use. All are free.
Q

Hello. After inserting of SIM Card and power on the watch asks for "Input PIN". How to do this?

By Valery May-21/2018 16:33:34

A
Hello Valery,You should put the card in the phone and close the PIN code on the phone.
Q

Hello! Could it be updated to the Russian version via upload firmware from manufacturer site?

By Igor Sep-12/2017 07:12:18

A
Hello Igor, For the item, please note that the watch can show Russian.Please rest assured.
Q

Does it need a data plan ?

By Sebastien Aug-18/2017 12:45:38

A
Hello Sebastien, Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.This smart watch will only work with GSM networks: GSM850 / 900 / 1800 / 1900MHz 
Q

Does it need a data package with sim card ?

By Sebastien Aug-17/2017 15:55:05

A
Hello Sebastien, Yes, this item needs to work with a SIM card.Thank you for your inquiry.
Q

This product works with portugues SIM CARD and GSM

By Nuno Aug-02/2017 11:45:16

A
Hello Nuno, Yes, it works with Portugues SIM CARD and GSM.Thank you for your inquiry.
Q

Is the watch water proof?

By Darren Jul-09/2017 03:42:33

A
Hello Darren, It's not waterproof.
Q

Это русская версия? русский язык в часах работает?

By Den Jul-06/2017 07:44:05

A
Hello Den, Sorry, it is English version.Please feel free to ask if you have further pre-sale questions.