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Customer Questions

  • All(21)
  • Product Information(13)
  • Stock Status
  • Payment
  • About Shipping(3)
  • Others(5)
Q

Kas toote keelevalikus on ka eesti keel?

By Kalmer Tyrna Jul-05/2017 06:28:06

A
Hello Kalmer, Thanks for your inquiry.Yes, the item has Estonian langauge.
Q

Is it rooted?

By engkit Jul-05/2017 05:52:47

A
Hello engkit, No, it is not rooted.Thank you for your inquiry.
Q

ola boa noite esse produto tem impressao digital e ele e enviado para o brasil?

By Dimba Jun-08/2017 03:28:42

A
Hello Dimba,You can see the shipping costs and delivery time for your order during the checkout. Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. We have 3 methods of delivery, the estimated shipping times are below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html
Q

Do you can send a US power adapter? Regards

By AGUSTIN DURAN ALVAREZ Jun-01/2017 20:50:49

A
Hello AGUSTIN,We usually send the item with an appropriate adapter.
Q

Does this phone have wifi 802.11? Some reviews state that it does not and others say yes and others don't mention it at all. Can you pls clarify?

By Jasmine Jun-01/2017 03:33:53

A
Hello Jasmine, Thanks for your inquiry.Please note that it has WIFI: 802.11a/b/g/n/ac wireless internet.
Q

Do you have some express shipping to Russia? I need to get the phone in 10 days.

By Galyuk May-28/2017 11:18:09

A
Hello Galyuk, I'm sorry the item can only be shipped by flat rate shipping to Russia.
Q

the screen is gorilla glass 4 or 3

By nerantzis Apr-22/2017 18:35:34

A
Hello nerantzis, Thank you for your inquiry.Screen type: Capacitive,Corning Gorilla Glass 3,IPS.
Q

esse produto ele funciona no brasil com operadoras daqui ??

By vinicius rosa Apr-16/2017 22:05:22

A
Hello vinicius, The item support:2G: GSM 850/900/1800/1900MHz 3G: WCDMA 900/2100MHz 4G: FDD-LTE 800/900/1800/2100/2600MHzWe recommend that you contact your local operator to check if the local frequency band is applicable.
Q

hello how would i go about getting a free sample so that i may review it on my youtube channel, thank you, i really look foward to reviewing this product as this is the first i have heard of this phone company. thank you again have a great day.

By Msc Feb-23/2017 14:46:25

A
Hello MscYou just need to contact youtube@gearbest.com.
Q

Hi, this phone will be sent to Iran

By bahram taghipour Feb-21/2017 17:25:58

A
Hello bahram, Yes, we can ship it to Iran.