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Customer Questions

  • All(33)
  • Product Information(31)
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Q

how do you connect to the camera via the web browser v380

By Gary Aug-08/2018 05:41:30

A
Hello Gary, Sorry, the product does not support to access the camera in the computer web page, need to download the computer client.The client download address: http://www.macro-video.com/self128.htm.Let me know if you need any help.
Q

can use the EweLink App to connect to this ipcam and manage It?

By Mario May-18/2018 20:11:58

A
Hello Mario,No, only V380 APP
Q

Can I use micro sdxc 64g card ?

By Patrick Apr-10/2018 01:28:36

A
Hello Patrick, This item supports max up to 64G Micro SD card .
Q

se puedo conectar diferentes dispositivos a la camara?

By Agni Saiden Apr-03/2018 16:25:03

A
Hello Agni,I apologize for my late response.No,you can not connect different devices to the camera.Hope you may understand us.
Q

your product: https://www.gearbest.com/chargers-cables/pp_1191526.html works as power supply for the cam???

By Luis M Dec-30/2017 00:55:31

A
Hello Luis, Yes, it could work as the power supply.
Q

Is it weather proof, can it work outdoors

By Roger Nov-28/2017 02:24:07

A
Hello Roger, We are sorry that the item is not weather proof.Hope you can understand that.
Q

Is it possible to adjust the alarm system sensitivity as to avoid false warnings?

By Hugo Sep-19/2017 00:42:45

A
Dear Hugo,Thank you for your inquiry.Sorry, it is impossible to adjust the alarm system sensitivity as to avoid false warnings.
Q

It's possible to save images or video in a cloud?? Thanks

By Manolo Jul-26/2017 12:38:38

A
Hello Manolo,Sorry that this item does not support cloud service.Thank you for your inquiry.
Q

Hello Is this camera battery-powered or not? If the battery is as long as the battery lasts Thank

By Power of the camera Jul-14/2017 15:08:44

A
Hello Power, This item is not battery-powered.Thank you for your inquiry.
Q

will this accept letters or only numbers for the router internet password.

By howard Jul-02/2017 02:58:08

A
Hello howard,It accepts letters & numbers for the router internet password.Thank you for your inquiry.