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Customer Questions

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  • Product Information(3)
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Q

hello, can both SIM connect as 3G at the same time? In my country, 2G will be shutdown next month.

By Mic Jul-28/2017 22:23:15

A
Hello Mic, Please check with your local communication company if they suport this network frequency:2G: GSM 850/900/1800/1900MHz3G: WCDMA 850/1900/2100MHz 
Q

Can you please tell me if I will be able to connect Ethernet cable through OTG to this particular phone?

By Mike Feb-05/2017 18:12:18

A
Hello MikeIt can not connect  Ethernet cable through OTG.
Q

I received my phone today, and does it reqire the sim cards be put in for power up. I charged my phone for 16 hours and it wont power up. The user booklet that came with pkg. is useless

By steve horoky Jan-14/2017 09:15:40

A
Hello steveFor after sales issue, please go to our  Support Center here: http://support.gearbest.com/For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.
Q

There's a Hebrew language?

By AYEL Nov-05/2016 20:28:00

A
Hello AYEL, Bluboo Mini is preorder now so the language and other information will be confirmed when it's on sale later. Thanks for your understanding!