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Customer Questions & Answers

  • All(7)
  • Product Information(6)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

How long will it take to be delivered to Bangkok?

By Kevin.Zhang Jan-27/2019 00:14:47

A

Hello Kevin.Zhang,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello, is this device good to remove tobacco smoke smell ? Thanks

By nfkb Oct-28/2018 19:30:39

A

Hello Nfkb,

Yes, it can remove tobacco smoke smell.

Q

Hi there, i would like to know differences between this purifier : Original Xiaomi OLED Display Smart Air Purifier 2S - WHITE and Xiaomi Pro Air Purifier for Home - WHITE thanks a lot

By ladislav Sep-14/2018 19:06:33

A

Hello Ladislav, 
Thanks for your inquiry.

Pro has PM function.

Q

Where is the device shipped from? Can it be shipped from the EU?

By Aa May-23/2018 08:53:11

A

Hi, customer

Gearbest offers products internationally from warehouses all over the world.

Products and services are based on your location and the warehouses you selected during the checkout.

You can check the tracking information for more details. 


Q

it is kindly possible to know the current consumption

By Sandro Mar-11/2018 10:47:37

A

Hello Sandro,
We are sorry that the item is unable to support the functions.

Q

What plug this device is equipped with? Need one with EU plug.

By Plug? Nov-27/2017 11:59:05

A

Hello Plug?,


We will send an adapter with all our products according to the order's country of delivery.


Q

I believe this product wouldn't work in the US, right?

By Cyril Sep-19/2017 04:40:24

A

Hello Cyril,
Please rest assured the Xiaomi Pro Air Purifier  can work in the US .

You can scan the QR code to download the APP, the QR code is in the user manual.Let me know if you need any help.

Q

How long will it take to be delivered to Bangkok?

By Kevin.Zhang Jan-27/2019 00:14:47

A

Hello Kevin.Zhang,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello, is this device good to remove tobacco smoke smell ? Thanks

By nfkb Oct-28/2018 19:30:39

A

Hello Nfkb,

Yes, it can remove tobacco smoke smell.

Q

Hi there, i would like to know differences between this purifier : Original Xiaomi OLED Display Smart Air Purifier 2S - WHITE and Xiaomi Pro Air Purifier for Home - WHITE thanks a lot

By ladislav Sep-14/2018 19:06:33

A

Hello Ladislav, 
Thanks for your inquiry.

Pro has PM function.

Q

it is kindly possible to know the current consumption

By Sandro Mar-11/2018 10:47:37

A

Hello Sandro,
We are sorry that the item is unable to support the functions.

Q

What plug this device is equipped with? Need one with EU plug.

By Plug? Nov-27/2017 11:59:05

A

Hello Plug?,


We will send an adapter with all our products according to the order's country of delivery.


Q

I believe this product wouldn't work in the US, right?

By Cyril Sep-19/2017 04:40:24

A

Hello Cyril,
Please rest assured the Xiaomi Pro Air Purifier  can work in the US .

You can scan the QR code to download the APP, the QR code is in the user manual.Let me know if you need any help.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Where is the device shipped from? Can it be shipped from the EU?

By Aa May-23/2018 08:53:11

A

Hi, customer

Gearbest offers products internationally from warehouses all over the world.

Products and services are based on your location and the warehouses you selected during the checkout.

You can check the tracking information for more details. 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!