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Customer Q&A

  • All(35)
  • Product Information(31)
  • Stock Status(2)
  • Payment(1)
  • About Shipping
  • Others(1)
Q

Hi, Is there Google Play in this TV Box to download application fron the store?

By Moshw Oct-02/2017 10:38:02

A

Hello Moshw,
Thank you for your inquiry.

It supports Google play store to download apps.

Let me know if you need any help.

Q

Hi, run Netflix by smarthphone?

By Luis Amaral Sep-10/2017 02:15:26

A

Hello Luis,

Yes, it supports Netflix.

Q

is coming with showbox?

By Ayhan Jun-27/2017 02:55:28

A

Hello Ayhan,

Please check it as below Package Contents: 1 x NEXSMART D32 TV Box, 1 x Power Adapter, 1 x Remote Control, 1 x HDMI Cable, 1 x English Manual


Let me know if you need any further assistance. 


Q

Hi. Have stock?

By Mário Pereira Jun-09/2017 01:46:27

A

Hello Mário,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

CAn install KODI?

By Felipe Saccol May-25/2017 17:12:01

A

Hello Felipe,

The item has KODI.

Q

Hello, What is Maximum External Hard Drives Capacity? Is it 1TeraByte or 32GigaByte? Thank you for your answer brV

By Vasja May-10/2017 19:54:14

A

Hello Vasja,


Maximum External Hard Drives Capacity: 1TB 

Q

II recently bought a box that appears fine but didn't come with instructions in English as how to use it. Does this come with instructions?

By Mike Hanratty Apr-26/2017 04:44:26

A

Hi, it includes manual.

Q

are these in stock?

By Shabona Mar-21/2017 06:17:55

A

Hello, Shabona

Thank you for the inquiry.

The item is in stock now, please feel free to order it.

Please feel free to contact us if you have additional questions.

Q

Suporta MKV , MP4 , WMV e AVI ?

By Victor Mar-14/2017 19:05:10

A

Hello Victor,

Yes, it support MKV , MP4 , WMV and AVI.

Q

ele funciona bem no Brasil? tem filmes em português e canais brasileiros?

By william cesar Mar-11/2017 13:26:32

A

Olá william

Sim, você pode baixar o Andrews APK relevante para assistir o programa brasileiro.


Q

Hi, Is there Google Play in this TV Box to download application fron the store?

By Moshw Oct-02/2017 10:38:02

A

Hello Moshw,
Thank you for your inquiry.

It supports Google play store to download apps.

Let me know if you need any help.

Q

Hi, run Netflix by smarthphone?

By Luis Amaral Sep-10/2017 02:15:26

A

Hello Luis,

Yes, it supports Netflix.

Q

is coming with showbox?

By Ayhan Jun-27/2017 02:55:28

A

Hello Ayhan,

Please check it as below Package Contents: 1 x NEXSMART D32 TV Box, 1 x Power Adapter, 1 x Remote Control, 1 x HDMI Cable, 1 x English Manual


Let me know if you need any further assistance. 


Q

CAn install KODI?

By Felipe Saccol May-25/2017 17:12:01

A

Hello Felipe,

The item has KODI.

Q

Hello, What is Maximum External Hard Drives Capacity? Is it 1TeraByte or 32GigaByte? Thank you for your answer brV

By Vasja May-10/2017 19:54:14

A

Hello Vasja,


Maximum External Hard Drives Capacity: 1TB 

Q

II recently bought a box that appears fine but didn't come with instructions in English as how to use it. Does this come with instructions?

By Mike Hanratty Apr-26/2017 04:44:26

A

Hi, it includes manual.

Q

Suporta MKV , MP4 , WMV e AVI ?

By Victor Mar-14/2017 19:05:10

A

Hello Victor,

Yes, it support MKV , MP4 , WMV and AVI.

Q

ele funciona bem no Brasil? tem filmes em português e canais brasileiros?

By william cesar Mar-11/2017 13:26:32

A

Olá william

Sim, você pode baixar o Andrews APK relevante para assistir o programa brasileiro.


Q

WHAT VERSION OF KODI IS ON HERE? 17?

By BRYAN Mar-09/2017 16:02:13

A

Hi Bryan,


Please kindly note the version of KODI is 16.1.

Have a nice day.

Q

Does it come with any type of remote

By Paul Feb-19/2017 06:56:23

A

Hi Paul,


Thank you for your inquiry.

The Remote Control will come with your parcel. 

Have a nice day!

Q

Hi. Have stock?

By Mário Pereira Jun-09/2017 01:46:27

A

Hello Mário,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

are these in stock?

By Shabona Mar-21/2017 06:17:55

A

Hello, Shabona

Thank you for the inquiry.

The item is in stock now, please feel free to order it.

Please feel free to contact us if you have additional questions.

Q

Hi, Is there a price break for elevated quantities > A few weeks ago it was at 30$ CND, now 34. Please let me know best price for 25 pcs thxs

By Carl Feb-01/2017 20:07:46

A

Hello Carl,

Thank you for your inquiry.

Sorry, we do not have information about it yet, please kindly stick your attention to our site to know more up to date information. 

Thank you, Let me know if you need any help.

Have a nice day!


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Q

I just placed an order for 5 of these boxes and I wanted to order 5 more and it wont give me the promo sale price the sale is not over yet and you set the limit at 10 any way thanks for your help with thjs

By david hunt Dec-06/2016 22:30:20

A

Hello david,
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/ 
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.