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Customer Questions

  • All(44)
  • Product Information(33)
  • Stock Status(1)
  • Payment(1)
  • About Shipping(4)
  • Others(5)
Q

Can you please advice if a lower price can be declared to lower the taxes to Sweden? if yes what is the minimum amount that you can declare?

By Meo Sep-20/2018 09:50:07

A
Hello, Meo,According to customs regulations, we can not declare a lower invoice amount or declare the item as a gift.Unfortunately, we have no control over these regulations and potential import duties.To know more about the tax, consult our F.A.Q and the terms and conditions in the links below:http://www.gearbest.com/about/faq.html (See Taxes and Fees)http://www.gearbest.com/about/terms-and-conditions.html
Q

I want to buy also the keyboard for this, how can I find the right size?

By perle19 Feb-14/2018 14:11:39

A
Hello perle19,Please consider the item here: https://www.gearbest.com/chuwi-hi13-keyboard-_gear/ 
Q

can this tablet boot into android which tablet products do this

By dean foote Dec-19/2017 21:58:17

A
Hello dean,OS: Windows 10 . Let me know if you need any further assistance. 
Q

Hello! On the website of the manufacturer informs that the battery is 10000mAh and in the 5000mAh advertisement, which one is correct? The manufacturer or the advertisement?

By FLAVIO Nov-29/2017 17:32:44

A
Hello FLAVIO, Please note that the battery of the item is 7.4V / 5000mAh.
Q

Hi does this come with the keyboard?or is it just tablet pc?

By Jason Nov-16/2017 02:29:33

A
Hello Jason, The stylus and keyboard in the pictures are not included.Let me know if you need any help.
Q

Will be thera available version with more ram? At least 6gb would be great.

By Rafał Sep-29/2017 19:39:20

A
Hello Rafał, Thank you for your inquiry.It only has 4G ROM.Let me know if you need any help.
Q

When it wiill be avaible on eu stock?

By michel Sep-05/2017 23:26:39

A
Hello michel, We are sorry we don't have this plan yet.
Q

Hey, Is it possible to get the tablet with a german keyboard ?

By Sebastian Aug-03/2017 20:56:28

A
Hello Sebastian,  The stylus and keyboard in the pictures are not included.
Q

Hallo, is it posible to get a Hi13 with Dual OS (Win 10 and Android) Tks Peter Becker

By Peter Becker Jul-09/2017 18:42:40

A
Hello Peter, Currently there is no dual OS version for this model.Thank you for your inquiry.
Q

Why do not you send it to Brazil? I want to buy :(

By Igor Jun-17/2017 00:31:34

A
Hello Igor,I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. We will aim at improving this as soon as possible.Please kindly check out our other available items here: http://www.gearbest.com/new-products/Grab our best deals here: http://www.gearbest.com/gadget-deals.html