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Customer Questions

  • All(140)
  • Product Information(113)
  • Stock Status(1)
  • Payment(2)
  • About Shipping(13)
  • Others(11)
Q

this product delivered to guaranteed India

By atif Mar-05/2019 16:23:40

A
Hello Atif, We can ship to India.
Q

this order is delivered to India many days

By Atif Mar-05/2019 15:41:11

A
Hello Atif,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Sir don't have pay on delivery

By raju Mar-01/2019 07:58:11

A
Hello Raju,We don't have pay on delivery.Gearbest accepts the following safe and secure payment methods:1. PayPal2. Credit card via PayPal3. Wire transfer4. Boleto Bancario via EbanxAvailable payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods. 
Q

how is this drone controlled with which app name

By aman Dec-21/2018 05:21:08

A
Hello aman, It is JJRC.
Q

any warranty to this product

By bhavesh chaudhary Dec-12/2018 17:57:27

A
Hello BhaveshPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Is the black color 480p or 720pHD?

By Jose Geraldo Nov-30/2018 23:42:30

A
Hello Jose, Thank you for your inquiry.Video Resolution: 480P.
Q

i need to buy an extra battery ? what do you seggest ?

By SIMOS NALBANDOGLOU Sep-30/2018 14:55:14

A
Hello SIMOS, Thanks for your inquiry.Battery: 3.7V 500mAh ( built-in ) 
Q

does it include remote?

By gaurav Jun-29/2018 03:03:48

A
No remote control
Q

How do you reset unit to factory settings?

By Dan Jun-27/2018 11:49:17

A
Hello Dan,You can press and hold the remote calibration key for 2 seconds to reset it to factory settings.
Q

this drone has camera or not

By Yogesh Kanwar Jun-24/2018 08:52:11

A
Hello Yogesh,Yes. CameraVideo Resolution: 480P