All
Product keywords
Please enter the email address account

Customer Questions & Answers

  • All(10)
  • Product Information(8)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(1)
Q

Is it possible to programm this robot with visual code blocks like lego mindstorms?

By Laurentiu Sep-03/2018 09:16:47

A

Hello Laurentiu,


Sorry, it is impossible to programm this robot with visual code blocks like lego mindstorms.

Q

Hello. Send this product from EU? Thank you Jiri

By jiri Apr-19/2018 10:18:24

A

Hi, Jiri

Gearbest offers products internationally from warehouses all over the world.

Products and services are based on your location and the warehouses you selected during the checkout.

You can check the tracking information for more details. 


Q

I received and assembled the robot. I am trying to charge: it turns red and it is blinking alternately (a few seconds not blinking -> a few seconds blinking -> ...). After a while there is a sound like it is charged, but there is no color (neither red nor green). Pushing the on/off button nothing happens. Charging it again: it is green for a few seconds, then come the red -> blinking -> red loop again. What does this blinking mean? Is that normal?

By Csaba Jul-22/2017 21:05:17

A

Hello Csaba
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Sorry for the other sensor (light, sound)you konow something, si compatibile with lego sensor ? Tank you

By Santo Simone Feb-15/2017 07:50:55

A

Hi Santo,


Thanks for your inquiry.

So sorry that it is not compatibile with lego sensor.

Have a nice day! 


Q

I have purchsed this Item. But the all info is in chinese. Please let me know for english where I have to look

By Basha Feb-11/2017 11:54:18

A

Hello Customer,

There is no English version for now.

Q

Hi, Is the app for the robot Android or iOS? Thanks

By Vitali Jan-30/2017 10:04:46

A

Hello Vitali,

The app is compatible with Android 4.3 and above, IOS 6.0 and above.


Hope it can help you.

Q

Hi guys, Is this set lego-compatible? I mean could parts be used together in builds?

By Ilya Jan-28/2017 05:48:30

A

Hello Ilya
It cannot be used together with lego toys. 

 Thank you for your support and inquiry. 


Q

Where can we get the app to operate that robot? and is there an English (or French) manual for the building of same, ? do we have to buy extra accessories to operate that robot?

By Jean-Claude Picard Dec-23/2016 18:08:13

A

Hello Jean-Claude,

The app is available on the manual. You can scan the QR code to download it.

Currently we do not have an English manual. You do not need to buy extra accessories. Thanks for your support.   


Q

is this details compatible with lego details (technic or mindstorms)?

By unel Dec-19/2016 15:45:06

A

Hello unel,


Please kindly note it isn't compatible with lego details.

Have a nice day.

Q

Какие языки в приложении?

By Alexandr Dec-19/2016 14:03:16

A

Hello Alexandr,

Thank you for your inquiry.

It is in Chinese.

Please feel free to contact us if further questions.

Thank you for your attention.


Q

Is it possible to programm this robot with visual code blocks like lego mindstorms?

By Laurentiu Sep-03/2018 09:16:47

A

Hello Laurentiu,


Sorry, it is impossible to programm this robot with visual code blocks like lego mindstorms.

Q

I received and assembled the robot. I am trying to charge: it turns red and it is blinking alternately (a few seconds not blinking -> a few seconds blinking -> ...). After a while there is a sound like it is charged, but there is no color (neither red nor green). Pushing the on/off button nothing happens. Charging it again: it is green for a few seconds, then come the red -> blinking -> red loop again. What does this blinking mean? Is that normal?

By Csaba Jul-22/2017 21:05:17

A

Hello Csaba
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Sorry for the other sensor (light, sound)you konow something, si compatibile with lego sensor ? Tank you

By Santo Simone Feb-15/2017 07:50:55

A

Hi Santo,


Thanks for your inquiry.

So sorry that it is not compatibile with lego sensor.

Have a nice day! 


Q

I have purchsed this Item. But the all info is in chinese. Please let me know for english where I have to look

By Basha Feb-11/2017 11:54:18

A

Hello Customer,

There is no English version for now.

Q

Hi, Is the app for the robot Android or iOS? Thanks

By Vitali Jan-30/2017 10:04:46

A

Hello Vitali,

The app is compatible with Android 4.3 and above, IOS 6.0 and above.


Hope it can help you.

Q

Hi guys, Is this set lego-compatible? I mean could parts be used together in builds?

By Ilya Jan-28/2017 05:48:30

A

Hello Ilya
It cannot be used together with lego toys. 

 Thank you for your support and inquiry. 


Q

is this details compatible with lego details (technic or mindstorms)?

By unel Dec-19/2016 15:45:06

A

Hello unel,


Please kindly note it isn't compatible with lego details.

Have a nice day.

Q

Какие языки в приложении?

By Alexandr Dec-19/2016 14:03:16

A

Hello Alexandr,

Thank you for your inquiry.

It is in Chinese.

Please feel free to contact us if further questions.

Thank you for your attention.


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hello. Send this product from EU? Thank you Jiri

By jiri Apr-19/2018 10:18:24

A

Hi, Jiri

Gearbest offers products internationally from warehouses all over the world.

Products and services are based on your location and the warehouses you selected during the checkout.

You can check the tracking information for more details. 


Q

Where can we get the app to operate that robot? and is there an English (or French) manual for the building of same, ? do we have to buy extra accessories to operate that robot?

By Jean-Claude Picard Dec-23/2016 18:08:13

A

Hello Jean-Claude,

The app is available on the manual. You can scan the QR code to download it.

Currently we do not have an English manual. You do not need to buy extra accessories. Thanks for your support.