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Customer Q&A

  • All(63)
  • Product Information(47)
  • Stock Status(2)
  • Payment
  • About Shipping(8)
  • Others(6)
Q

does it fly

By Shivam Nov-03/2018 11:44:30

A

Hello Shivam,


Yes, it can fly.

Let me know if you need any further assistance. 


Q

Is my 3.7V Li-Po 200mah battery compatible with this drone

By Denden Oct-07/2018 03:16:06

A

Hello Denden, 
Battery: 3.7V 150mAh 

So the 3.7V Li-Po 200mah battery isn't compatible with this drone.

Let me know if you need any help.

Q

How much time does it takes to charge

By Arnim Oct-02/2018 17:36:16

A

Hello Arnim,


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail without tracking number& Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html 


Q

Will my 3.7V Li-Po battery work?

By Denden Sep-30/2018 20:29:52

A

Hello Denden, 

Thank you for your inquiry.  

The 3.7v biased to low voltage can be used normally, please fully charge the customer before using.

Q

Unfortunately, I ordered a standard version. Its include a battery?

By Balasubramanian Aug-20/2018 09:46:37

A

Hello Balasubramanian,
Transmitter Power: 3 x AAA battery(not included) 
Model Power: 1 x Lithium battery(included)

Q

how many min it can fly

By amcy Jul-02/2018 10:25:54

A

Hello Amcy,
Flying Time: 5~6mins 

Q

In what days,it will be delivered to India??

By Pranshu Gupta Jun-30/2018 07:58:46

A

Hello Pranshu,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Can anyone tell me which battery charger I can use to charge the batteries for the f36 mini drone? Will the H36 charger work?

By Brian Jun-26/2018 18:15:03

A

The H36's charger can charge the F36 battery.

Q

Can this miniquad can be pair with the taranis x9d plus se?

By Zaily Jun-12/2018 03:33:03

A

Hello Zaily, 

Thank you for your inquiry.

Sorry that they are not compatible.


Q

does this product deliver in India

By kehan Jun-11/2018 07:20:43

A

Hello Kehan,
Yes.

Unregistered Air Mail    15-30 business days    $1.80    

Registered Air Mail    15-28 business days    $2.95    

Expedited Shipping    15-25 business days    $11.05    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.    


Q

does it fly

By Shivam Nov-03/2018 11:44:30

A

Hello Shivam,


Yes, it can fly.

Let me know if you need any further assistance. 


Q

Is my 3.7V Li-Po 200mah battery compatible with this drone

By Denden Oct-07/2018 03:16:06

A

Hello Denden, 
Battery: 3.7V 150mAh 

So the 3.7V Li-Po 200mah battery isn't compatible with this drone.

Let me know if you need any help.

Q

Will my 3.7V Li-Po battery work?

By Denden Sep-30/2018 20:29:52

A

Hello Denden, 

Thank you for your inquiry.  

The 3.7v biased to low voltage can be used normally, please fully charge the customer before using.

Q

Unfortunately, I ordered a standard version. Its include a battery?

By Balasubramanian Aug-20/2018 09:46:37

A

Hello Balasubramanian,
Transmitter Power: 3 x AAA battery(not included) 
Model Power: 1 x Lithium battery(included)

Q

how many min it can fly

By amcy Jul-02/2018 10:25:54

A

Hello Amcy,
Flying Time: 5~6mins 

Q

Can this miniquad can be pair with the taranis x9d plus se?

By Zaily Jun-12/2018 03:33:03

A

Hello Zaily, 

Thank you for your inquiry.

Sorry that they are not compatible.


Q

Dose it has camera?

By ak Jun-07/2018 12:07:42

A

Hello Ak, 

Thank you for your inquiry.

It does not have a camera. 

Q

Does it has altitude hold?

By Bogdan May-31/2018 06:43:00

A

Hello Bogdan, 

Thank you for your inquiry.

Sorry that this device does not have altitude hold. 

Q

this drone has camera

By prince jain May-17/2018 14:12:21

A

Hello prince,


this drone has camera


Q

What material is the body made of exactly?

By Lukas Mar-26/2018 14:27:40

A

Hello Lukas,

It is made from ABS plastic.Thank you.

Q

can I buy orange color now? I tried to buy it many times but they said it's sold out

By JB Aug-02/2017 18:18:42

A

Hello JB,
Yes, this item in stock now.

Q

Hi where can i get battery and parts

By Marvin Mansell Dec-17/2016 17:59:57

A

Hello Marvin,
Please kindly check the related accessories in this link: http://www.gearbest.com/furibee-f36-_gear/  Thanks for your support. 

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

In what days,it will be delivered to India??

By Pranshu Gupta Jun-30/2018 07:58:46

A

Hello Pranshu,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Do you ship to Romanie and what would be the estimated shipping cost?

By Giorgio Mar-09/2018 15:13:10

A

Hello Giorgio,

Yes, we ship to Romania.

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

Hi. I really want to buy one. But not too sure if it will come to Azerbaijan Baku. If it will come here how many days or business days will it take?

By Vusala Feb-26/2018 03:20:54

A

Hello Vusala,

Yes.

We ship everywhere in the world from the CN warehouse.


Unregistered Air Mail(no tracking information)    15 - 28 business days    $1.83    

Registered Air Mail    20 - 33 business days    $3.37    

Expedited Shipping    22 - 32 business days    $37.20    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.


Q

Do you ship to Belize and what would be the estimated shipping cost?

By rav Sep-28/2017 22:52:34

A

Hello rav,
We can ship to your country via

Unregistered Air Mail    15 - 28 business days    $1.48    

Registered Air Mail    15 - 28 business days    $7.73    

Priority Line    15 - 25 business days    $37.20    

Expedited Shipping    3 - 7 business days    $26.59    


Q

Do you ship to the Philippines?

By Jossel A. Sep-25/2017 09:03:34

A

Hello Jossel,
Yes, we can ship the item to Philippines.

Please rest assured.

Q

can you ship it to India Gujarat

By kavan Sep-19/2017 10:37:56

A

Hello kavan,
We can ship to your country via

Unregistered Air Mail    10 - 25 business days    $1.74    

Registered Air Mail    10 - 25 business days    $3.32    

Priority Line    10 - 17 business days    $1.73    

Expedited Shipping    3 - 7 business days    $13.07    


Q

Does the package include the lipo battery? Will you ship the quadcopter with the stock lipo battery included? Thanks

By feronan Mar-05/2017 16:01:28

A

Hello feronan,


The Lithium battery is included in the package.

Model Power: 1 x Lithium battery(included)

Thanks for your inquiry.

Q

Hello! I live in Kyrgyzstan. Do you ship this product to Kyrghyzstan by DHL? May I buy it with other goods in one shippment (for example tablet)?

By olesia Feb-27/2017 10:07:48

A

Hello olesia, 


Thank you for your inquiry.

Yes,we can ship it to Kyrghyzstan by DHL.

Yes,you can buy other goods in one shippment .

Q

How much time does it takes to charge

By Arnim Oct-02/2018 17:36:16

A

Hello Arnim,


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail without tracking number& Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html 


Q

Can anyone tell me which battery charger I can use to charge the batteries for the f36 mini drone? Will the H36 charger work?

By Brian Jun-26/2018 18:15:03

A

The H36's charger can charge the F36 battery.

Q

does this product deliver in India

By kehan Jun-11/2018 07:20:43

A

Hello Kehan,
Yes.

Unregistered Air Mail    15-30 business days    $1.80    

Registered Air Mail    15-28 business days    $2.95    

Expedited Shipping    15-25 business days    $11.05    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.    


Q

Total drone newbie here so please bear with me :). I would like to upgrade battery for longer flights. How do I know if battery is compatible with F36? Will 3.7V 280mAh 45C LiPo Battery work?

By Battery Upgrade Apr-09/2018 17:28:45

A

Hello Battery, 
Thanks for your inquiry.

Please select a smaller discharge, 30c.

Q

WILL IT COME WITH BATTERY

By MANIKSHABAKSHI Nov-11/2017 12:54:38

A

Hello MANIKSHABAKSHI,

Yes,there is battery for the item.
Model Power: 1 x Lithium battery(included)

Q

what is include, the charger, batteries?

By Miguel May-01/2017 11:13:56

A

Hello Miguel,
Package Contents: 1 x RC Quadcopter, 1 x Transmitter, 4 x Propeller, 1 x USB Cable, 1 x Screw Driver, 1 x English User Manual.