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Customer Questions & Answers

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  • Product Information(6)
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  • Others(1)
Q

hello, I bought this at 8th October, but I still not receive the item(I just received the HDMI). Could tell me when can you ship out? Thanks.

By Rui Oct-29/2018 01:43:19

A

Hello Rui
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

he has a lenguage in portuguese?

By deco gamer Jul-06/2017 14:39:57

A

Hello deco,

Sorry, it just supports Simplified Chinese.


Q

Hello. Now, does it support english ?

By titismn Jun-15/2017 07:06:12

A

Hello titismn,


No, it does not support English.

Thank you for your inquiry.

Q

in the us they sell a version with english language, can I change it in the settings or is it a different model? If so, do you sell this one too?

By Marco Dec-09/2016 11:55:49

A

Hello Marco,


Sorry, for this item, it only have Simplified Chinese language at the moment.

Thanks for your inquiry.

Q

Does it come with EU plug?

By Odysseas Dec-05/2016 09:01:03

A

Hello Odysseas,

Thanks for your inquiry.

We can send you an eu plug for free.

Have a nice one.


Q

Does it support english or russian?

By Mantas Dec-05/2016 07:05:00

A

Hello Mantas,
It is simplified Chinese.

Q

Hello. Is it possible to use the box with german language?

By René Nov-27/2016 19:55:21

A

Hello René,
It does not support German. Thanks for your support. 

Q

he has a lenguage in portuguese?

By deco gamer Jul-06/2017 14:39:57

A

Hello deco,

Sorry, it just supports Simplified Chinese.


Q

Hello. Now, does it support english ?

By titismn Jun-15/2017 07:06:12

A

Hello titismn,


No, it does not support English.

Thank you for your inquiry.

Q

in the us they sell a version with english language, can I change it in the settings or is it a different model? If so, do you sell this one too?

By Marco Dec-09/2016 11:55:49

A

Hello Marco,


Sorry, for this item, it only have Simplified Chinese language at the moment.

Thanks for your inquiry.

Q

Does it come with EU plug?

By Odysseas Dec-05/2016 09:01:03

A

Hello Odysseas,

Thanks for your inquiry.

We can send you an eu plug for free.

Have a nice one.


Q

Does it support english or russian?

By Mantas Dec-05/2016 07:05:00

A

Hello Mantas,
It is simplified Chinese.

Q

Hello. Is it possible to use the box with german language?

By René Nov-27/2016 19:55:21

A

Hello René,
It does not support German. Thanks for your support. 

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

hello, I bought this at 8th October, but I still not receive the item(I just received the HDMI). Could tell me when can you ship out? Thanks.

By Rui Oct-29/2018 01:43:19

A

Hello Rui
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.