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Customer Questions

  • All(347)
  • Product Information(278)
  • Stock Status(12)
  • Payment(6)
  • About Shipping(27)
  • Others(22)
Q

Is the phone new stock or is it referbished?

By Andrew Sep-02/2018 07:25:05

A
Hello Andrew,This item is new.
Q

when will the US PLUG + GLOBAL VERSION 6GB RAM 64GB ROM version be in stock?

By Mateus Santos Oct-18/2017 14:41:49

A
Hello Mateus, We are sorry this item out of stock.
Q

Hey I want the EU-Plug will this phone ver be available again, please do something the demand is so igh for this phone.

By Frank Sep-20/2017 11:38:29

A
Hello Frank, We are sorry this item out of stock.
Q

Hi. Will this phone be available in stock ever again?

By Dominika Sep-09/2017 17:28:54

A
Hello Dominika, We are sorry this item is out of stock.
Q

Hello, does the OTA is supported on oneplus 3T

By Raha Sep-09/2017 15:39:52

A
Hello Raha, Yes it support.
Q

Does the smartphone have "Band 20" and can I use it in Germany?

By Daniel Sep-05/2017 15:01:31

A
Hello Daniel,4G: FDD-LTE Bands 1/3/5/7/8/20TDD-LTE Bands 38/40Yes, it has Band 20.The network is ok in Germany.
Q

Hi, is this the american version? can i use it in Mexico city as well?

By Oscar Aug-31/2017 04:32:50

A
Hello Oscar, Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.Network: 2G: GSM 850/900/1800/1900MHz3G: WCDMA Bands 1/2/5/84G: FDD-LTE Bands 1/3/5/7/8/20TDD-LTE Bands 38/40
Q

Is it possible to purchase this phone with it's original dash charger? If it is, I'd like to get the link to a relevant page that includes the whole package. Thanks.

By Liran Aug-29/2017 12:46:23

A
Hello Liran, We are sorry we don't offer charger, and we will offer you an adapter so you can use in your country.
Q

Hello, Does it come with a protecting case? Thank you.

By Amine Zaine Aug-03/2017 17:29:35

A
Hello Amine, No. Package ContentsCell Phone: 1 Power Adapter: 1 USB Cable: 1 SIM Needle: 1
Q

Does this product come with Oxygen OS?

By Nuraksa Jul-31/2017 23:29:15

A
Hello Nuraksa, Yes.