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Customer Questions

  • All(49)
  • Product Information(46)
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  • About Shipping(1)
  • Others(2)
Q

I'm in the United States, how do I switch it from 24 hour time to 12 hour time and the weather from Fahrenheit to Celsius? Thanks!

By Jeff R Jun-28/2018 20:49:35

A
Hello Jeff, This model only has 24 hours system now, cannot change to 12 hours system!Let me know if you need any help.
Q

Does it support network in New Delhi India

By Abhishek Verma Jun-08/2018 10:52:38

A
Hello Abhishek, Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.Network:GSM: 850/900/1800/1900MHzWCDMA: 900/2100MHz    
Q

Does the DM98 smartwatch have a memory card slot? If so where is it on the watch & what is the maximum GB card will it take?

By Athens TN Apr-20/2018 06:47:17

A
Hello Athens, Thank you for your inquiry.External Memory: Not Supported 
Q

does this have blood pressure and heart rate monitor?

By Kai Apr-19/2018 07:28:57

A
Hello Kai,No, sorry.
Q

What specific network is it compatible with? Can I use it on Verizon?

By TACross Apr-07/2018 21:43:48

A
Hello TACross,Network:GSM: 850/900/1800/1900MHzWCDMA: 900/2100MHzPlease kindly check your local operator and check whether it is suitable for Verizon in your country.
Q

Hi I am from India. Well what would i do if i need to service or repair my watch once i bought.?? Is there any dedicated service centers for spares and servicing ??? i don't wanna spend lot of money if this watch is gonna single use product.!! Thanks for your answer.

By Aashiq Mar-13/2018 13:27:14

A
Hello AashiqPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Hi, I do not want to insert a sim card into the smartwatch. Can I pair it with my phone via bluetooth? Will I be able to answer and reject calls? Read text messages? See all notifications from my phone? I am asking for an extended answer, Regards, Michał

By Michał Feb-17/2018 01:08:13

A
Hello Michał,Sorry, you need to add  sim card to achieve these functions.
Q

I would like know, the watchbands is it removable ? Thank

By ALAIN Feb-02/2018 17:08:05

A
Hello ALAIN,Sorry, it is not removable. 
Q

Keyboard keeps crashing, what do I do??

By Ken Jan-29/2018 03:17:36

A
Hello KenFor after sales issue, please go to our  Support Center here: http://support.gearbest.com/For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.
Q

I'm using google translator. I bought this watch and want to know if it is forecast to leave it with 2gb ram and 16gb rom. Thank you!

By Daniel Nov-11/2017 16:48:37

A
Hello Daniel,Sorry this item is RAM: 512MB ROM: 4GB . Let me know if you need any further assistance.