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Customer Q&A

  • All(17)
  • Product Information(12)
  • Stock Status(1)
  • Payment
  • About Shipping(4)
  • Others
Q

What is the declared time of delivery? I mean, what is the maximum time from the order to the delivery of the product?

By Małgorzata Oct-05/2017 12:19:37

A

Hello Małgorzata,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


 


Q

What is the IP certification for waterproof? Tks

By MIGUEL Sep-15/2017 12:42:37

A

Hello MIGUEL,

Sorry, the item is not waterproof.

Q

watch can change band or not

By Peter Sep-13/2017 09:57:51

A

Hello Peter,
Yes you can change it.

Q

Will it work with my iPhone 5se

By Darran Sep-09/2017 20:49:48

A

Hello Darran,
Please confirm your item Bluetooth over V4.0.

Q

Hi, can u please tell me if i buy this smart watch from here so can u please mark on the product as a gift or under 50 dollar to avoid custom charges in Pakistan?

By Faizan Sep-09/2017 00:40:47

A

Hello Faizan,
We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.
Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.html
Kindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html

Q

hi , Do I dont know how Can the smart watch connect to the Samsung Galaxy S7 edge cell phone?

By Speirs Sep-02/2017 20:05:42

A

Hello Speirs,
Please confirm your cell phone over Bluetooth: V4.0.

Q

Hello, There are other wristbands that I can buy, such as sports wristbands

By Truninger Sousa Jul-23/2017 02:15:46

A

Hello Truninger,

Sorry, currently there is no other wristbands for this model.

Thank you for your inquiry.

Q

Lemfo lem5 is compatible with which watch in App watchmaker?

By Marcelo Jul-18/2017 23:34:14

A

Hello Marcelo, 

Please note it supports Android 5.1.

Please feel free to ask if you have further pre-sale questions.

Q

Hi. Can the smart watch connect to the Samsung Galaxy S7 cell phone?

By Tony K. Jul-18/2017 00:01:40

A

Hello Tony,
Thanks for your inquiry.
Yes, it could connect with Samsung Galaxy S7.

If you have further queries, please feel free to contact us.

Q

Does it connect to iphones? Does it show the iphone notifications on it?

By Vinicio Genesio Jun-23/2017 22:54:36

A

Hello, Vinicio

Thank you for the inquiry.

The item does not have iPhone APP.

However, it can connect iphone by bluetooth and get iphone notification.

Please feel free to contact us if you have additional questions.

Q

What is the IP certification for waterproof? Tks

By MIGUEL Sep-15/2017 12:42:37

A

Hello MIGUEL,

Sorry, the item is not waterproof.

Q

watch can change band or not

By Peter Sep-13/2017 09:57:51

A

Hello Peter,
Yes you can change it.

Q

Will it work with my iPhone 5se

By Darran Sep-09/2017 20:49:48

A

Hello Darran,
Please confirm your item Bluetooth over V4.0.

Q

hi , Do I dont know how Can the smart watch connect to the Samsung Galaxy S7 edge cell phone?

By Speirs Sep-02/2017 20:05:42

A

Hello Speirs,
Please confirm your cell phone over Bluetooth: V4.0.

Q

Hello, There are other wristbands that I can buy, such as sports wristbands

By Truninger Sousa Jul-23/2017 02:15:46

A

Hello Truninger,

Sorry, currently there is no other wristbands for this model.

Thank you for your inquiry.

Q

Lemfo lem5 is compatible with which watch in App watchmaker?

By Marcelo Jul-18/2017 23:34:14

A

Hello Marcelo, 

Please note it supports Android 5.1.

Please feel free to ask if you have further pre-sale questions.

Q

Hi. Can the smart watch connect to the Samsung Galaxy S7 cell phone?

By Tony K. Jul-18/2017 00:01:40

A

Hello Tony,
Thanks for your inquiry.
Yes, it could connect with Samsung Galaxy S7.

If you have further queries, please feel free to contact us.

Q

Does it connect to iphones? Does it show the iphone notifications on it?

By Vinicio Genesio Jun-23/2017 22:54:36

A

Hello, Vinicio

Thank you for the inquiry.

The item does not have iPhone APP.

However, it can connect iphone by bluetooth and get iphone notification.

Please feel free to contact us if you have additional questions.

Q

this model can work with iOS Smart Phone and Android Smart Phone for connection to give notification for incoming message and phone call of Smart Phone?

By Antonis Jun-21/2017 05:43:58

A

Hello Antonis,


Yes, this model can work with iOS Smart Phone and Android Smart Phone for connection to give notification for incoming message and phone call of Smart Phone.

Thank you for your inquiry.

Q

Boa noite esse modelo funciona com IOS?

By vayni May-30/2017 22:47:48

A

Hello vayni, 

Please note that it can't 

Q

Buenos días. ¿Cuando habrá de nuevo stock de este artículo? Gracias de antemano.

By Luis José Jan-15/2017 14:13:35

A

Hello Luis,

I’m really sorry for that this one is out of stock now, the exact restock time depends on the requirement. We are unable to give the exactly date that we can get it in stock. Hope you can kindly put it in favorites. As soon as we get the item in stock, we’ll email you soon. Thanks so much for your understanding. 


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Q

What is the declared time of delivery? I mean, what is the maximum time from the order to the delivery of the product?

By Małgorzata Oct-05/2017 12:19:37

A

Hello Małgorzata,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


 


Q

Hi, can u please tell me if i buy this smart watch from here so can u please mark on the product as a gift or under 50 dollar to avoid custom charges in Pakistan?

By Faizan Sep-09/2017 00:40:47

A

Hello Faizan,
We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.
Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.html
Kindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html

Q

By chance if I buy, can I ask to declare another value in the invoice? Under 50 Dollars to avoid my country's customs duty?

By Alan Jan-24/2017 16:50:35

A

Hello Alan,
Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

Q

Hi, I would like to order from Hungary and since I couldn't see this watch in eu warehouse I wanted ask If I order and It reaches here, do I need to pay for taxes or not? Regards Taylan

By Taylan Jan-23/2017 19:57:26

A

Hello Taylan,
Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
For more details: http://www.gearbest.com/about/faq.html

Be the FIRST to Ask a question. Want G Points? Just Write a Review!