All
Product keywords
Please enter the email address account

Customer Questions

  • All(41)
  • Product Information(34)
  • Stock Status(2)
  • Payment(1)
  • About Shipping(2)
  • Others(2)
Q

does this include the keyboard? what about the pen?

By Yian Chen Sep-28/2018 04:50:42

A
Hello Yian, Thank you for your inquiry.Package Contents:Tablet PC: 1 OTG Cable: 1 Power Adapter: 1 User Manual (Chinese - English): 1    The keyboard and stylus in the picture are not included.
Q

what is the version of Android

By W.lee Jul-26/2018 16:16:46

A
Hello W.lee,It is a single system, windows 10 system, does not support Android.
Q

Can it be charged using a the type-C port using an external battery pack? What would be required to make this work?

By Felix May-30/2018 18:10:55

A
Hello Felix,We are sorry that it does not support this function.Check out our brand new products here : http://www.gearbest.com/new-products/Grab our best deals here : http://www.gearbest.com/gadget-deals.html
Q

I live in greece and I want to make sure that if I buy it from GW4 warehouse or any other from europe I wont pay any import taxes or vat.

By Dionisis May-10/2018 18:56:53

A
Hello Dionisis,You could choose warehouse when you make orders.If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

Will this stylus work with a tablet? https://www.gearbest.com/tablet-accessories/pp_522006.html?wid=1433363

By Artur Apr-25/2018 20:08:12

A
Dear Artur,Yes, it works with Electromagnetic Active Stylus Pen for ALLDOCUBE Mix Plus Tablet PC.
Q

Hi, has this item a CE Sign for Europe? http://www.ce-marking.org/what-is-ce-marking.html best regards Andreas

By Andreas Mar-26/2018 13:39:57

A
Hello Andreas,We are sincerely sorry that there is not CE sign for Europe.Hope you may understand us.
Q

already comes with keyboard?

By Felipe Jan-05/2018 10:16:45

A
Hello Felipe, For the issue, please check the package contents as follows:Package ContentsTablet PC: 1 OTG Cable: 1 Power Adapter: 1 User Manual (Chinese - English): 1    There is no keyboard in the parcel.Hope you can understand that.
Q

Hi, is the power adapter chinese or european?

By Francesco Dec-01/2017 23:34:14

A
Hello Francesco,This is Chinese plug. Let me know if you need any further assistance. 
Q

Is the stock available? I place the order on 16 days back till now not shipped.

By Enrique Oct-03/2017 15:30:48

A
Hello Enrique, This item in stock now, please contact our support center for your order issue.
Q

Hello what is good pen for this tablet?

By Paolo Jul-08/2017 21:54:29

A
Hello Paolo,You can find the stylus pen for this tablet via http://www.gearbest.com/tablet-accessories/pp_314890.html?21 Thank you for your inquiry.