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Customer Questions

  • All(35)
  • Product Information(30)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others(3)
Q

Is the Windows OS installed 32bit or 64bit?

By Lars Gnaedinger Nov-19/2018 09:49:55

A
Hello Lars, Thank you for your inquiry.  It is the 64bit.
Q

only windws 10 ? 2 pices 200$

By ben Nov-02/2018 10:25:45

A
Hello ben,We regret to inform you that this item is no longer available. Please check out our other amazing items here: http://www.gearbest.com/new-products/Grab our best deals here: http://www.gearbest.com/gadget-deals.html
Q

Hi, i'm looking for a Box like that. Will be selling continued?

By Krzysztof Jan-05/2018 09:13:43

A
Hello Krzysztof,We regret to inform you that this item is no longer available.Please check out our other amazing items here: http://www.gearbest.com/new-products/Grab our best deals here: http://www.gearbest.com/gadget-deals.html
Q

Is Japanese included in languages of this Windows ?

By 純一 Sep-08/2017 01:47:42

A
Hello 純一,Please check  the available languages in the product specification. The item supports the following languages:Portuguese, Spanish, Russian, German, Italian, English, Dutch, French
Q

is there any way to get a au power plug for this device>?

By box enthusiast Sep-03/2017 20:20:35

A
Hello box,It has US plug.We will send you an adapter for free and you can use it in your country.
Q

is this windows legal? i want to order some for my business but only if it comes with certificates etc

By luuc Jul-26/2017 12:09:39

A
Hello luuc, The Windows is legal.Thank you for your inquiry.
Q

Please clearly State: 1. If I plug this box to a 4K TV, would it support 4K Resolution in Android and Windows? And be able to watch 4K videos? 2. Also, is the Android or Windows Upgradable? 3. Where can I find 2.4 Ghz Air Mouse? Do you sell one? Link please. Cheers

By Musawwir Jul-22/2017 13:15:33

A
Hello Musawwir,If you plug this box to a 4K TV, it would support 4K Resolution in Android and Windows.The Android or Windows is not upgradable.You can find 2.4Ghz mouses via http://www.gearbest.com/air-mouse-c_11908/ 
Q

Is it possible to sond it just with windows 10 OS?

By Romi May-11/2017 21:04:32

A
Hello Romi, We can't send the item as you asked.
Q

how can I activate miracast/widi

By marianuta Apr-22/2017 09:50:01

A
Hello marianuta, Please connect to network and update the time to the same.Then it will update.Please contact us at any time if you require further assistance.
Q

Viene con Kodi ya instalado?

By Jorge Luis Apr-19/2017 10:43:16

A
Hello JorgeIt is not installed. You can downlaod it via app store .