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Customer Questions & Answers

  • All(24)
  • Product Information(13)
  • Stock Status(4)
  • Payment
  • About Shipping(4)
  • Others(2)
Q

Water resist

By Eddie May-21/2018 15:05:20

A

Hello Eddie,
Yes.
Water Resistance Depth: 30m

Q

Hello, how long is shipping to Brazil, Rio de Janeiro? If you have another means of delivery, give me the value!

By Junior Oct-03/2017 20:39:09

A

Hello Junior,
We can ship to your country via 

Unregistered Air Mail    18 - 30 business days    FREE SHIPPING    

Registered Air Mail    18 - 30 business days    $1.90    

Priority Line    15 - 25 business days    $22.85    

Expedited Shipping    3 - 7 business days    $43.88    


Q

Is it original?. I mean on aliexpress it comes with a case. is it possible that aliexpress put the same product in a seperate case?. also do provide tracking number for free shipping method?

By mi Jul-24/2017 22:53:20

A

Hello mi,


Rest assured that all of our products are genuine and original items. 

In accordance with customs regulations we cannot declare a lower value on the invoice or send the item in a seperate case.

Unfortunately, we have no control over these regulations and potential import duties.


To know more about tax, please review to our F.A.Q and terms & conditions in the links below:

http: http://www.gearbest.com/about/faq.html   

http: http://www.gearbest.com/about/terms-and-conditions.html 


You can check the available shipping methods for this item during checkout.

As long as you do not choose unregistered shipping, there will be a tracking number.

Thank you for your inquiry.


Q

Hi Please tell me about the size of the product.... what is the dial diameter??? I am interested to buy if it is 40mm in size. Secondly what is the price and time it takes to ship in France?

By Waseem Jul-15/2017 20:49:11

A

Hello Waseem,

Please check the size as below:

Band Length: 8.54 inch 
Band Width: 22mm 
Dial Diameter: 1.59 inch 

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  

Let me know if you need any further assistance. 


Q

How to set the digital time in this watch. I am not able to follow the instructions sheet.

By Madeshwaran Jul-11/2017 15:01:23

A

Hello Madeshwaran
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Necesito comprar 30 relojes, pero aun no me responden el correo, favor de contactarse al correo julius_648@hotmail.com , saludos

By Julio Jun-08/2017 03:15:39

A

Hello Julio,


For all wholesale inquiries, please fill in the wholesale inquiry section on the product page to get the best price.


Q

W1703010216470863 I took it on 03.01.2017 but it did not come ??? There is no news ????

By Danis May-08/2017 11:34:56

A

Hello Danis


For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

do all butttons work or are they just unfuctional?

By ivan Apr-28/2017 15:17:12

A

Hello ivan, 


All the buttons are fuctional.

Q

Is this watch water proof and or water resistant

By judy Bagley Apr-20/2017 05:19:42

A

Hello, judy

Thank you for the inquiry.

Sorry, it is not the waterproof product.

Please feel free to contact us if you have additional questions.

Q

Is this product in stock? Thanks!

By Nando Nunes Apr-18/2017 14:45:46

A

Hello Nando,


The item is back-order in this time. When it is available, we will inform you.
Q

Water resist

By Eddie May-21/2018 15:05:20

A

Hello Eddie,
Yes.
Water Resistance Depth: 30m

Q

Hi Please tell me about the size of the product.... what is the dial diameter??? I am interested to buy if it is 40mm in size. Secondly what is the price and time it takes to ship in France?

By Waseem Jul-15/2017 20:49:11

A

Hello Waseem,

Please check the size as below:

Band Length: 8.54 inch 
Band Width: 22mm 
Dial Diameter: 1.59 inch 

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  

Let me know if you need any further assistance. 


Q

do all butttons work or are they just unfuctional?

By ivan Apr-28/2017 15:17:12

A

Hello ivan, 


All the buttons are fuctional.

Q

Is this watch water proof and or water resistant

By judy Bagley Apr-20/2017 05:19:42

A

Hello, judy

Thank you for the inquiry.

Sorry, it is not the waterproof product.

Please feel free to contact us if you have additional questions.

Q

Does it show day (sunday, monday, etc.)?

By Azat Mar-31/2017 09:42:45

A

Hello Azat,
Yes, it shows day(Monday to Sunday).

Q

When will orange one be in stock ?

By Mike Mar-11/2017 14:28:19

A

Hello Mike,

This item is currently unavailable. The next supply is still on the way to us. We expect to receive it in 5-7 days.


Q

does the digital clock has 12 hours clock or only 24 hours format?

By Μάκης Mar-07/2017 20:17:29

A

Hi customer,


Please kindly note the digital clock has 12 hours clock.

Have a nice day.

Q

Do you have the one in ORANGE please?

By Vince Mar-02/2017 17:12:54

A

Hello Vince,
It is unavailable now, it will be available on Mar.10

Q

Hi there,i would like to know if that wacht firs is water resist and how long it willtake the shipping to germany? my best regards

By julio Feb-27/2017 18:04:14

A

Hello julio, 


Thank you for your inquiry.

Yes,it's water resistant.

We have many different shipping methods,the shipping time/price depends on the shipping method you select,you can check the estimated time and price of different shipping method when you check out. Just like this:  http://prntscr.com/dmqz67


Q

Tamanho do Produto !

By Luiz Carlos Feb-26/2017 01:23:00

A

Olá Luiz,


Obrigado por sua pergunta.

Tamanho do produto (L x P x H): 26,50 x 4,80 x 1,50 cm / 10,43 x 1,89 x 0,59 polegadas.


Q

Is this product in stock? Thanks!

By Nando Nunes Apr-18/2017 14:45:46

A

Hello Nando,


The item is back-order in this time. When it is available, we will inform you.
Q

It is now March 12th, why can't I order the orange version yet?

By Simon Mar-11/2017 21:59:55

A

Hello Simon,

This orange color one is currently unavailable. The next supply is still on the way to us. 

We expect to receive it in 5-7 days.


Q

Esse produto ainda tem ..??? E a prova de água..? E resistente a aguá..

By j.carlosrds Feb-26/2017 12:02:45

A

Hello j.carlosrds,
Yes it has Water Resistance

Q

Hi, Will you be re-stocking this item? If you are, will you let me know? Thank you, Mike

By Mike Ho Feb-19/2017 19:57:50

A

Hello Mike,


We regret that this item is unavailable for now. We can not sure when it would be available again. It depends on the customer's demand and the production of our vendor.

We will try to replienish it as much as we can.  Please add it to your favourite. While it is in stock, we will inform you via email.

Thanks for your inquiry.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hello, how long is shipping to Brazil, Rio de Janeiro? If you have another means of delivery, give me the value!

By Junior Oct-03/2017 20:39:09

A

Hello Junior,
We can ship to your country via 

Unregistered Air Mail    18 - 30 business days    FREE SHIPPING    

Registered Air Mail    18 - 30 business days    $1.90    

Priority Line    15 - 25 business days    $22.85    

Expedited Shipping    3 - 7 business days    $43.88    


Q

Is it original?. I mean on aliexpress it comes with a case. is it possible that aliexpress put the same product in a seperate case?. also do provide tracking number for free shipping method?

By mi Jul-24/2017 22:53:20

A

Hello mi,


Rest assured that all of our products are genuine and original items. 

In accordance with customs regulations we cannot declare a lower value on the invoice or send the item in a seperate case.

Unfortunately, we have no control over these regulations and potential import duties.


To know more about tax, please review to our F.A.Q and terms & conditions in the links below:

http: http://www.gearbest.com/about/faq.html   

http: http://www.gearbest.com/about/terms-and-conditions.html 


You can check the available shipping methods for this item during checkout.

As long as you do not choose unregistered shipping, there will be a tracking number.

Thank you for your inquiry.


Q

W1703010216470863 I took it on 03.01.2017 but it did not come ??? There is no news ????

By Danis May-08/2017 11:34:56

A

Hello Danis


For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Do you ship this product to India? How can i know if a product ships to India for other products as well?

By Rajiv Feb-17/2017 15:03:48

A

Hello Rajiv, 


Thank you for your inquiry.

Yes,we can ship it to India.

Please click the blue words and choose your country,then you can check it by yourself:http://prntscr.com/e9yi0j

Q

How to set the digital time in this watch. I am not able to follow the instructions sheet.

By Madeshwaran Jul-11/2017 15:01:23

A

Hello Madeshwaran
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Necesito comprar 30 relojes, pero aun no me responden el correo, favor de contactarse al correo julius_648@hotmail.com , saludos

By Julio Jun-08/2017 03:15:39

A

Hello Julio,


For all wholesale inquiries, please fill in the wholesale inquiry section on the product page to get the best price.