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Customer Questions & Answers

  • All(13)
  • Product Information(11)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(1)
Q

Ola, quanto tempo para entregar no brasil?

By gustavo rondon May-15/2018 15:08:53

A

This depends on the logistics method you choose.

Q

Is there a user manual for this product? The screen shows a day, date and 24hr dials, but there doesn't appear to be any way of changing these? Are they fixed and just for looks? The product has 3 buttons/dial knobs but only the middle changes the hour, the other (top and bottom) appear to be fixed, with no action associated to them. Again, are these just for looks?

By Lucas Clayton Jul-24/2017 05:39:38

A

Hello Lucas, 
For the watch, please note that the middle button can adjust the time, but the other buttons can only be decorative and they do not have the function.

Q

Hello, does this product guarantee how long after receipt and use?

By Lindemberg Jun-11/2017 00:14:18

A

Hello Lindemberg
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

Is this watch dials are visible at dark, (i mean radium paint dials)?

By S Chowdhury May-28/2017 04:38:22

A

Hello S,
Thank you for your inquiry.

The watch dials are invisible in dark.

Let me know if you need any help.

Q

what is the sizr of the waych?

By zvi shorer May-25/2017 05:25:53

A

Hello zvi,
Please check the product size as below:

Dial size: 4.8 x 4.8 x 1.8 cm / 1.89 x 1.89 x 0.71 inches 
Band size: 27 x 2.4 cm / 10.63 x 0.95 inches 
Wearable length: 19.7 - 24.6 cm / 7.76 - 9.69 inches 
Product weight: 0.0840 kg 
Package weight: 0.2140 kg 
Product size (L x W x H): 27.00 x 4.80 x 1.80 cm / 10.63 x 1.89 x 0.71 inches .

Q

Hi, I bought a watch with you, but the address number is wrong, I put 350, but it's 360. You can change it, please.

By Raphael Cattani May-16/2017 13:03:52

A

Hello Raphael
For your issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

O produto é original ?

By Bruno May-11/2017 00:52:33

A

Hello Bruno,
It is original.

Q

AUTOMATIC WATCH?

By osvaldo gomes ferreira Apr-21/2017 01:15:13

A

Hello osvaldo

Main Features:
- Frosted surface with nail scale, special texture and contracted design
- Hollow-out leather strap, breathable and comfortable to wear
- Three decorative sub-dials increase the fashion grade
- Traditional pin buckle is always classic design
- A nice choice for a young man

Q

todos os ponteiros são funcionais.

By sergio luis Feb-27/2017 14:06:13

A

Hello sergio,
I am sorry those are Three decorative sub-dials increase the fashion grade 

Q

Is this watch water resistant?

By William Feb-25/2017 10:44:26

A

Hello William, 


Thank you for your inquiry.

Sorry it's not water resistant.

Q

Is there a user manual for this product? The screen shows a day, date and 24hr dials, but there doesn't appear to be any way of changing these? Are they fixed and just for looks? The product has 3 buttons/dial knobs but only the middle changes the hour, the other (top and bottom) appear to be fixed, with no action associated to them. Again, are these just for looks?

By Lucas Clayton Jul-24/2017 05:39:38

A

Hello Lucas, 
For the watch, please note that the middle button can adjust the time, but the other buttons can only be decorative and they do not have the function.

Q

Hello, does this product guarantee how long after receipt and use?

By Lindemberg Jun-11/2017 00:14:18

A

Hello Lindemberg
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

Is this watch dials are visible at dark, (i mean radium paint dials)?

By S Chowdhury May-28/2017 04:38:22

A

Hello S,
Thank you for your inquiry.

The watch dials are invisible in dark.

Let me know if you need any help.

Q

what is the sizr of the waych?

By zvi shorer May-25/2017 05:25:53

A

Hello zvi,
Please check the product size as below:

Dial size: 4.8 x 4.8 x 1.8 cm / 1.89 x 1.89 x 0.71 inches 
Band size: 27 x 2.4 cm / 10.63 x 0.95 inches 
Wearable length: 19.7 - 24.6 cm / 7.76 - 9.69 inches 
Product weight: 0.0840 kg 
Package weight: 0.2140 kg 
Product size (L x W x H): 27.00 x 4.80 x 1.80 cm / 10.63 x 1.89 x 0.71 inches .

Q

O produto é original ?

By Bruno May-11/2017 00:52:33

A

Hello Bruno,
It is original.

Q

AUTOMATIC WATCH?

By osvaldo gomes ferreira Apr-21/2017 01:15:13

A

Hello osvaldo

Main Features:
- Frosted surface with nail scale, special texture and contracted design
- Hollow-out leather strap, breathable and comfortable to wear
- Three decorative sub-dials increase the fashion grade
- Traditional pin buckle is always classic design
- A nice choice for a young man

Q

todos os ponteiros são funcionais.

By sergio luis Feb-27/2017 14:06:13

A

Hello sergio,
I am sorry those are Three decorative sub-dials increase the fashion grade 

Q

Is this watch water resistant?

By William Feb-25/2017 10:44:26

A

Hello William, 


Thank you for your inquiry.

Sorry it's not water resistant.

Q

Does the watch have a backlight and does the date dials work?

By Nate Blackburn Feb-22/2017 17:12:28

A

Hello Nate, 


Thank you for your inquiry.

I am sorry it doesn't have backlight.

The date dial will not work,it's just for decoration.

Q

The hands and the dial are luminous, fluorescent, you see in the dark????

By guido Feb-20/2017 19:41:53

A

Hello guido,


Sorry, it is not luminous or fluorescent, so you can not see it in the dark.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hi, I bought a watch with you, but the address number is wrong, I put 350, but it's 360. You can change it, please.

By Raphael Cattani May-16/2017 13:03:52

A

Hello Raphael
For your issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Ola, quanto tempo para entregar no brasil?

By gustavo rondon May-15/2018 15:08:53

A

This depends on the logistics method you choose.