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Customer Questions & Answers

  • All(46)
  • Product Information(40)
  • Stock Status
  • Payment
  • About Shipping(4)
  • Others(2)
Q

Which size of room does it fit?

By yael Mar-03/2019 11:06:40

A


Hello yael,

   


Suggested Room Size: 15 - 20㎡    



Q

Work this lamp with Alexa?

By Robert Dec-14/2018 15:15:46

A

Hello Robert,

The product has passed Alexa certification and could be voice controlled by Amazon Echo


Let me know if you need any further assistance. 


Q

Can it be connected to the xiaomi gateway?

By Marco Dec-09/2018 13:59:47

A

Hello Marco,


Please note that it does not support connecting to the gateway.

Let me know if you need any further assistance. 


Q

Hello. When I shut down the light it resets the status (color, brightness). Is this normal?

By Valerio WT Dec-03/2018 18:07:15

A

Hello Valerio,


It is normal.

Q

Hi Is it dimmable? Meaning, can I control the % of the light? Let say 50% lighting?

By Yaniv Dec-01/2018 06:14:57

A

Hello Yaniv, 

Thank you for your inquiry.

Yes, you can adjust the brightness.

Q

Hello, is this product shipping with bulb? If no, can you recommend right bulb? Thx

By Lukas Nov-23/2018 12:38:45

A

Hello Lukas, 
This item contains : 1 x Yeelight LED Ceiling Lamp, 1 x Bluetooth Remote Controller ( 1 x 3.3V Button Battery ) .

Q

does the light remember the last setup after switching off and on by wall switch?

By robo Nov-11/2018 19:31:12

A

Hello  Robo,


No, it can not remember the last setup after switching off and on by wall switch.

Q

Will the ceiling light work in the United States?

By John Jul-01/2018 16:17:00

A

Hello John,


Sorry, it can not work in the United States.

Q

Does it work with standart wall dimmer or it needs just on/off switch? I have wall dimmer and i want to controll lamp from it.

By Andrew Jun-06/2018 21:12:36

A

Hello Andrew, 
It has only bluetooth remote controller to allow you to remotely switch on and off freely.

Let me know if you need any help.

Q

What is the value what you write on the package (Xiaomi Yeelight) in connection with customs, in Holland max $ 25.00 I pay no taxes and other costs. Thanks

By Jan May-22/2018 06:45:53

A

Hello Jan,
Thanks for your inquiry.

We will declare the real value for the item.

Q

Can it be connected to the xiaomi gateway?

By Marco Dec-09/2018 13:59:47

A

Hello Marco,


Please note that it does not support connecting to the gateway.

Let me know if you need any further assistance. 


Q

Hello. When I shut down the light it resets the status (color, brightness). Is this normal?

By Valerio WT Dec-03/2018 18:07:15

A

Hello Valerio,


It is normal.

Q

Hi Is it dimmable? Meaning, can I control the % of the light? Let say 50% lighting?

By Yaniv Dec-01/2018 06:14:57

A

Hello Yaniv, 

Thank you for your inquiry.

Yes, you can adjust the brightness.

Q

Hello, is this product shipping with bulb? If no, can you recommend right bulb? Thx

By Lukas Nov-23/2018 12:38:45

A

Hello Lukas, 
This item contains : 1 x Yeelight LED Ceiling Lamp, 1 x Bluetooth Remote Controller ( 1 x 3.3V Button Battery ) .

Q

does the light remember the last setup after switching off and on by wall switch?

By robo Nov-11/2018 19:31:12

A

Hello  Robo,


No, it can not remember the last setup after switching off and on by wall switch.

Q

Will the ceiling light work in the United States?

By John Jul-01/2018 16:17:00

A

Hello John,


Sorry, it can not work in the United States.

Q

Does it work with standart wall dimmer or it needs just on/off switch? I have wall dimmer and i want to controll lamp from it.

By Andrew Jun-06/2018 21:12:36

A

Hello Andrew, 
It has only bluetooth remote controller to allow you to remotely switch on and off freely.

Let me know if you need any help.

Q

If I install two in the same room, will the remote interfere? I want to control them separately even if they are very close to each other.

By Bogdan Apr-20/2018 13:26:00

A

Hello Bogdan, 
Thanks for your inquiry.

Yes, it will interfere. You can use separate remote to control each ceiling lamp. 

Q

Can i control two Lamps with one BT Remote?

By Felix Apr-15/2018 07:57:24

A

Hello Felix,
Yes, you can  control two Lamps with one BT Remote.

Q

What Xiaomi Yeelight model is this?

By Brad Apr-13/2018 04:23:56

A

Hello Brad,
It is YLXD01YL.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

What is the value what you write on the package (Xiaomi Yeelight) in connection with customs, in Holland max $ 25.00 I pay no taxes and other costs. Thanks

By Jan May-22/2018 06:45:53

A

Hello Jan,
Thanks for your inquiry.

We will declare the real value for the item.

Q

Can send to Brazil? Zip code is 74830-130

By Pedro Henrique May-17/2018 18:37:46

A

Hello Pedro,                                                                                                                                                                                                               

I have checked it for you, because the limit shipping method, this item can't be shipped to your country now. 

We will improve it as soon as possible.
Please kindly choose other available items.
Check out our brand new products here: http://www.gearbest.com/new-products/
Grab our best deals here: http://www.gearbest.com/gadget-deals.html

Q

Shipping is carried out with tracking number?

By fincher May-17/2017 12:09:04

A

Hello fincher,


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   


Q

Can the item pass the german customs as a electronic device imported to germany must have a ce certification and a german manual. Otherwise the customs will send the item back.

By Steffen Bender Feb-06/2017 21:30:10

A

Hello Steffen
There is no  certification and a german manual.

Q

Which size of room does it fit?

By yael Mar-03/2019 11:06:40

A


Hello yael,

   


Suggested Room Size: 15 - 20㎡    



Q

Work this lamp with Alexa?

By Robert Dec-14/2018 15:15:46

A

Hello Robert,

The product has passed Alexa certification and could be voice controlled by Amazon Echo


Let me know if you need any further assistance.