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Customer Q&A

  • All(14)
  • Product Information(5)
  • Stock Status
  • Payment
  • About Shipping(9)
  • Others
Q

Can the product be charging and be used to charge other devices? And can it be charged using the IPad charger (5.1V)

By Chen Nov-28/2018 23:05:03

A

Hello Chen,


Yes, the maximum output voltage of this product is 5V---2.1A.

Q

Hello GB. How long does it take to fully charge the PowerBank?

By Charging time Feb-27/2018 11:06:46

A

Hello Charging, 
It depends on the size of the output current of the charger you use.

Let me know if you need any help.

Q

Hi Can your powerbank charge devices while charging itself (two way charging)? Thank you

By George Kyriakidis Feb-05/2018 10:57:22

A

Hello George, 
The powerbank can't charge devices while charging itself (two way charging).

Let me know if you need any help.

Q

Hi, The power bank comes with a USB charger ou just the micro USB cable? If is not included, please recommend one to join my order. Thanks

By Diogo Nov-25/2017 22:11:25

A

Hello Diogo,

It just included below items: 1 x Power Bank, 1 x Micro USB Cable, 1 x Chinese - English User Manual. 


Let me know if you need any further assistance. 


Q

Hi, Can it ship to Greece? I am asking because in details it says that it cannot..

By Sakis Oct-10/2017 11:03:40

A

Hello Sakis,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hi Do you sent this item to Greece Thank you

By Maska Oct-07/2017 23:54:19

A

Hello Maska,
Yes, FREE SHIPPING to Greece Via Unregistered Air Mail.


Q

Hi, can it be shipped to Croatia? It does ship to all other countries in surrounding.

By drazen.karacic Oct-07/2017 19:49:50

A

Hello drazen.karacic,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Mexico is able to be shipped??? Thanks

By José Luis Martínez Chavero Oct-04/2017 15:34:48

A

Hello José,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

why the product is not shipped to Brazil?

By Valdo Sep-26/2017 13:11:11

A

Hello Valdo,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Really is 20.000 Mha?

By Vicent Bosch i Paús Sep-16/2017 13:22:05

A

Hello Vicent,


Yes, it is 20000mAh. 


Let me know if you need any further assistance. 


Q

Can the product be charging and be used to charge other devices? And can it be charged using the IPad charger (5.1V)

By Chen Nov-28/2018 23:05:03

A

Hello Chen,


Yes, the maximum output voltage of this product is 5V---2.1A.

Q

Hello GB. How long does it take to fully charge the PowerBank?

By Charging time Feb-27/2018 11:06:46

A

Hello Charging, 
It depends on the size of the output current of the charger you use.

Let me know if you need any help.

Q

Hi Can your powerbank charge devices while charging itself (two way charging)? Thank you

By George Kyriakidis Feb-05/2018 10:57:22

A

Hello George, 
The powerbank can't charge devices while charging itself (two way charging).

Let me know if you need any help.

Q

Hi, The power bank comes with a USB charger ou just the micro USB cable? If is not included, please recommend one to join my order. Thanks

By Diogo Nov-25/2017 22:11:25

A

Hello Diogo,

It just included below items: 1 x Power Bank, 1 x Micro USB Cable, 1 x Chinese - English User Manual. 


Let me know if you need any further assistance. 


Q

Really is 20.000 Mha?

By Vicent Bosch i Paús Sep-16/2017 13:22:05

A

Hello Vicent,


Yes, it is 20000mAh. 


Let me know if you need any further assistance. 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Hi, Can it ship to Greece? I am asking because in details it says that it cannot..

By Sakis Oct-10/2017 11:03:40

A

Hello Sakis,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hi Do you sent this item to Greece Thank you

By Maska Oct-07/2017 23:54:19

A

Hello Maska,
Yes, FREE SHIPPING to Greece Via Unregistered Air Mail.


Q

Hi, can it be shipped to Croatia? It does ship to all other countries in surrounding.

By drazen.karacic Oct-07/2017 19:49:50

A

Hello drazen.karacic,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Mexico is able to be shipped??? Thanks

By José Luis Martínez Chavero Oct-04/2017 15:34:48

A

Hello José,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

why the product is not shipped to Brazil?

By Valdo Sep-26/2017 13:11:11

A

Hello Valdo,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Can you ship this product to Australia?

By Karl Aug-20/2017 21:03:24

A

Hello Karl,
Yes, we can ship to Australia Via Priority Line.


Q

The product is not shipped to Turkey?

By Umutrc Aug-05/2017 13:38:36

A

Hello Umutrc,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Why can't you ship this item to South America? It can be technically considered as a flashlight...

By Alejandro Grob Feb-01/2017 21:34:56

A

Hello Alejandro,

Thank you for your inquiry.

In this case, these shipping methods are not available for the destination country in your address. Hence there is no shipping method option. We also hope the courier will improve. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Can you ship it by ship (sea, no airmail)?

By Alejandro Grob Feb-01/2017 21:21:31

A

Hello Alejandro,

Thank you for your inquiry.

It depends on what kind of shipping method you choose and the shipping vehicle is depending on the shipping company. 

Thank you, Let me know if you need any help.

Have a nice day!

    

Be the FIRST to Ask a question. Want G Points? Just Write a Review!