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Customer Questions & Answers

  • All(54)
  • Product Information(51)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others(1)
Q

Hi, can it be used to connect two wifi networks at the same time?

By Luis Jul-05/2018 20:02:59

A

Hello Luis, 

Thank you for your inquiry.

Sorry, it can not connect two wifi networks at the same time.


Q

Hi. My wifi is 4G. Can i use "Original Xiaomi Mi WiFi 300M Amplifier" aldo is maximum capacity is 3G? Thank you.

By Paulo Apr-22/2018 15:27:16

A

Hello Paulo,

I apologize for my late response.


Yes,you may  use "Original Xiaomi Mi WiFi 300M Amplifier" aldo is maximum capacity is 3G.Thank you.


Q

hi. is the plug compatible with continental Europe plugs? thx

By Kandik Feb-23/2018 12:57:44

A

Dear Kandik,


Thank you for your inquiry.

It does not have plug.

Q

Do I need to have the Mi Home app always to use this or only when pairing i need to access the app?

By Steven Daniel Jan-23/2018 06:06:24

A

Hello Steven,
Thanks for your inquiry.

The item can save the setting and you do not need to access the app every time when pairing.

Q

Hi My order number is : WP1709291423078488 . Why is my product still not shipped?

By Yusuf Oct-02/2017 22:54:00

A

Hello Yusuf,
Because we are on holiday now, we will ship your package as soon as possible.

Q

Hello, can I connect it directly to my computer to receive the best signal the wifi signal from my internet? Using it as a signal receiver for my pc.

By André Sep-23/2017 11:25:37

A

Hello André,

Sorry, it is not ok to connect computer.

Q

So it will come with the charging piece like one to use on the wall plug? Do you sell this power charging (conventional - wall plug)? Thanks

By hugo Jul-27/2017 14:49:18

A

Hello hugo,


No, it will not come with the charging piece like one to use on the wall plug.

It comes with a special USB power supply unit, the USB can be rotated at 180 degree. Charging for the WiFi amplifier is so convenient.

Thank you for your inquiry.

Q

Hi Need to know if I can use direct on the energy power? Can I use a cell phone recharge?

By Hugo Jul-27/2017 12:56:29

A

Hello Hugo,


No.It comes with a special USB power supply unit, the USB can be rotated at 180 degree. Charging for the WiFi amplifier is so convenient.

Q

Can you please tell me the power rating of the device when its operating? I mean how much current it draws so that i can calculate its power. Thank you

By Amish Jun-20/2017 05:55:29

A

Hello Amish,
It can apply to 5v 0.5a. 

It is recommended that you use 5V 1 a adapters to power up.

Let me know if you need any help.

Q

hi.is english version come with chinese manual? the product compatible with all the routers or only xiomi router??

By Valery Jun-19/2017 17:59:56

A

Hello Valery, 
Thanks for your inquiry.

The difference between Chinese Version and English Version lies in that the APP of Chinese Version is in Chinese while the APP of English Version is in English.

It can compatible with all the routers

Q

Hi, can it be used to connect two wifi networks at the same time?

By Luis Jul-05/2018 20:02:59

A

Hello Luis, 

Thank you for your inquiry.

Sorry, it can not connect two wifi networks at the same time.


Q

Hi. My wifi is 4G. Can i use "Original Xiaomi Mi WiFi 300M Amplifier" aldo is maximum capacity is 3G? Thank you.

By Paulo Apr-22/2018 15:27:16

A

Hello Paulo,

I apologize for my late response.


Yes,you may  use "Original Xiaomi Mi WiFi 300M Amplifier" aldo is maximum capacity is 3G.Thank you.


Q

hi. is the plug compatible with continental Europe plugs? thx

By Kandik Feb-23/2018 12:57:44

A

Dear Kandik,


Thank you for your inquiry.

It does not have plug.

Q

Do I need to have the Mi Home app always to use this or only when pairing i need to access the app?

By Steven Daniel Jan-23/2018 06:06:24

A

Hello Steven,
Thanks for your inquiry.

The item can save the setting and you do not need to access the app every time when pairing.

Q

Hello, can I connect it directly to my computer to receive the best signal the wifi signal from my internet? Using it as a signal receiver for my pc.

By André Sep-23/2017 11:25:37

A

Hello André,

Sorry, it is not ok to connect computer.

Q

So it will come with the charging piece like one to use on the wall plug? Do you sell this power charging (conventional - wall plug)? Thanks

By hugo Jul-27/2017 14:49:18

A

Hello hugo,


No, it will not come with the charging piece like one to use on the wall plug.

It comes with a special USB power supply unit, the USB can be rotated at 180 degree. Charging for the WiFi amplifier is so convenient.

Thank you for your inquiry.

Q

Hi Need to know if I can use direct on the energy power? Can I use a cell phone recharge?

By Hugo Jul-27/2017 12:56:29

A

Hello Hugo,


No.It comes with a special USB power supply unit, the USB can be rotated at 180 degree. Charging for the WiFi amplifier is so convenient.

Q

Can you please tell me the power rating of the device when its operating? I mean how much current it draws so that i can calculate its power. Thank you

By Amish Jun-20/2017 05:55:29

A

Hello Amish,
It can apply to 5v 0.5a. 

It is recommended that you use 5V 1 a adapters to power up.

Let me know if you need any help.

Q

hi.is english version come with chinese manual? the product compatible with all the routers or only xiomi router??

By Valery Jun-19/2017 17:59:56

A

Hello Valery, 
Thanks for your inquiry.

The difference between Chinese Version and English Version lies in that the APP of Chinese Version is in Chinese while the APP of English Version is in English.

It can compatible with all the routers

Q

How do I connect it to the wall? is there a DC adapter plug included? the walls here do not have USB connections...

By Felipe May-24/2017 16:16:10

A

Hello Felipe, 
Plug and play, no need to install any drive

Q

When will mi wifi amplifier 2 ENGLISH VERSION be stoked again? Thanks

By Roberto Feb-04/2017 12:42:44

A

Hello Roberto,


We regret that this item is unavailable for now. We can not sure when it would be available again. It depends on the customer's demand and the production of our vendor.

We will try to replienish it as much as we can.  Please add it to your favourite. While it is in stock, we will inform you via email.

Thanks for your inquiry.

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Q

Hi My order number is : WP1709291423078488 . Why is my product still not shipped?

By Yusuf Oct-02/2017 22:54:00

A

Hello Yusuf,
Because we are on holiday now, we will ship your package as soon as possible.

Q

Reply: Hello mar...ka, It is a CHINESE VERSION and it comes you with a Chinese Manual. Let me know if you need any help. Yes its chinese version with chinese manual. I need help please thank you

By mar...ka Apr-23/2017 16:45:33

A

Hello mar...ka,


All of our products are sold as described. It is a Chinese version.

Please feel free to order anytime.