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Customer Questions

  • All(38)
  • Product Information(31)
  • Stock Status(3)
  • Payment
  • About Shipping(3)
  • Others(1)
Q

What is the sceen size for the FNF ifive 4s Thank you

By Tony Aug-16/2018 04:32:44

A
Hello Tony, Screen size: 7.9 inch.Let me know if you need any help.
Q

is the Android version going to be upgraded?

By Martin Soanes Aug-13/2018 23:14:44

A
Hello Martin,For your issue, please kindly note:If there is an update, the system will automatically remind you.
Q

Can I use the tablet to run Spotify. Thanks.

By Jono Aug-04/2018 07:57:37

A
Hello Jono, Yes, you can try it.Let me know if you need any help.
Q

how long guarantee for the product, and how can I claim for that?

By andrian Jun-06/2018 21:17:50

A
Hello Andrian,Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Is the charging port USB C or USB mini or USB micro. Which is it?

By Thomas May-27/2018 21:53:17

A
Hello Thomas, Thanks for your inquiry.The charging port is micro USB port.
Q

Hi Does it comes with an AC adapter ? EU type ? Thanks

By Ilan Amsalem Apr-04/2018 08:00:06

A
Hello Ilan,Yes.Package ContentsTablet PC: 1 Screen Protector: 1 Power Adapter: 1 USB Cable: 1 English Manual : 1    It is EU plug.We will send an adaptor according to the order's country of delivery.
Q

Have a mhl support??

By Antonio Feb-26/2018 23:25:50

A
Hello Antonio, Thanks for your inquiry.Sorry, the item does not support mhl.
Q

How many time send to brazil?

By Leandro Dec-13/2017 00:11:16

A
Hello Leandro,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

does this suppurt a sim card slot

By mm Oct-17/2017 17:27:16

A
Hello mm, No ,it does not .
Q

What is the stand by time on this?

By James Sep-24/2017 05:16:44

A
Hello James,The standby time is around 5-6 days