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Customer Questions & Answers

  • All(65)
  • Product Information(24)
  • Stock Status(2)
  • Payment
  • About Shipping(39)
  • Others
Q

do you ship to Romania? thank you

By marius Dec-01/2018 22:01:12

A

Hello marius,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hi, why there is no shipment to Poland?

By Piotr Oct-08/2018 11:40:28

A

Hello Piotr,


We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Q

Why i cannot buy in México?

By Leonardo Herrera May-15/2018 23:49:17

A

Hello Leonardo,                                                                                                                                                                                                               

I have checked it for you, because the limit shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.
Please kindly choose other available items.
Check out our brand new products here: http://www.gearbest.com/new-products/
Grab our best deals here: http://www.gearbest.com/gadget-deals.html

Q

How to charge it?

By Terence Apr-26/2018 01:06:01

A

Hello Terence,

It could be charged by USB Cable.

Package Contents: 1 x Power Bank, 1 x USB Cable

Q

Hello, What is the model of Xiaomi power bank 2?

By Łukasz Apr-05/2018 09:53:25

A

Hello Łukasz,


The model is indicated.

Please check it carefully.

Q

Good moorning, Do you want to sent to Peru?.

By Ebert Jan-22/2018 02:09:36

A

Hello Ebert,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Are not you sending to Brazil?

By Thiago Rodrigues Nov-05/2017 05:59:44

A

Dear Thiago,


We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Q

Why not ship to Brazil?

By Ikaro Oct-17/2017 12:41:55

A

Hello Ikaro,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hi , Can you shipping to Azerbaijan? Have a nice day!

By Rufat Menajedinov Oct-08/2017 15:31:18

A

Hello Rufat,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hi, how are you? Why do not they ship to Azerbaijan Repablic? Thank you and good salles ;)

By Rufat Menajedinov Oct-08/2017 14:59:42

A

Hello Rufat,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

How to charge it?

By Terence Apr-26/2018 01:06:01

A

Hello Terence,

It could be charged by USB Cable.

Package Contents: 1 x Power Bank, 1 x USB Cable

Q

Hello, What is the model of Xiaomi power bank 2?

By Łukasz Apr-05/2018 09:53:25

A

Hello Łukasz,


The model is indicated.

Please check it carefully.

Q

Does it have CE?

By Choco Sep-16/2017 02:35:02

A

Hello Choco,

Sorry there is no CE for this item. 


Let me know if you need any further assistance. 


Q

Does the powerbank itself charges with fast charging as well as the smartphone?

By Periklis Sep-14/2017 11:23:08

A

Hello Periklis,
Yes, the item can support bidirectional quick charge.

Please rest assured.

Q

Hi! What's a such named "REAl CAPACITIY" ? Why it is 14000, not 20000?

By alex Sep-07/2017 14:48:03

A

Hello alex,
Thank you for your inquiry.

The capacity (mAh): 20000mAh .

All of our products are sold as described.

Please feel free to order anytime.


Q

hello, id like to know if this powerbank is original from xiaomi, because there are two same products in search with the title :"xiaomi power bank 2 20000mah"

By is this original drom xiaomi? Aug-31/2017 11:39:04

A

Hello is,
We can confirm it's original.

Q

sell just the cable? thanks

By felipe Aug-30/2017 02:47:04

A

Hello felipe,

Package Contents: 1 x Power Bank, 1 x USB Cable

Q

To charge the power bank it self does it support QC3.0?

By Igor Aug-29/2017 14:02:30

A

Hello Igor,
Yes ,this item supports QC3.0 .

Q

When was this product officially released? How long ago?

By Fabio Aug-14/2017 19:40:01

A

Hello Fabio,

The item is in stock and it was released on 2016.

Q

Is it possible to use the output function (charge something) while the power bank is being charged (input)? I want to use simultaniously the output and input, will it work on this scenario ?

By Adriano Aug-09/2017 01:51:59

A

Hello Adriano,


It is possible to use the output function (charge something) while the power bank is being charged (input).

But this may shorten the life of the battery.

Thank you for your inquiry.

Q

Is really Quick Charge? My Nexus 5X has charged only 10% in 1 hour :(

By Customer Oct-04/2017 10:34:27

A

Hello Customer,
Yes, it's quick charge.

Q

When is this product going to be on stock again?

By Miguel Feb-28/2017 15:43:56

A

Hello Miguel,
It can not be sold out on our site due to the supplier issues.

Sorry for this inconvenience caused.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

do you ship to Romania? thank you

By marius Dec-01/2018 22:01:12

A

Hello marius,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hi, why there is no shipment to Poland?

By Piotr Oct-08/2018 11:40:28

A

Hello Piotr,


We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Q

Why i cannot buy in México?

By Leonardo Herrera May-15/2018 23:49:17

A

Hello Leonardo,                                                                                                                                                                                                               

I have checked it for you, because the limit shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.
Please kindly choose other available items.
Check out our brand new products here: http://www.gearbest.com/new-products/
Grab our best deals here: http://www.gearbest.com/gadget-deals.html

Q

Good moorning, Do you want to sent to Peru?.

By Ebert Jan-22/2018 02:09:36

A

Hello Ebert,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Are not you sending to Brazil?

By Thiago Rodrigues Nov-05/2017 05:59:44

A

Dear Thiago,


We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Q

Why not ship to Brazil?

By Ikaro Oct-17/2017 12:41:55

A

Hello Ikaro,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hi , Can you shipping to Azerbaijan? Have a nice day!

By Rufat Menajedinov Oct-08/2017 15:31:18

A

Hello Rufat,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hi, how are you? Why do not they ship to Azerbaijan Repablic? Thank you and good salles ;)

By Rufat Menajedinov Oct-08/2017 14:59:42

A

Hello Rufat,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Will this ship to Canada

By Tom Oct-08/2017 12:54:31

A

Hello Tom,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Do you ship this product to Bulgaria?

By Tyuncher Eminov Oct-04/2017 21:47:23

A

Hello Tyuncher,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!