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Customer Questions & Answers

  • All(42)
  • Product Information(25)
  • Stock Status(8)
  • Payment
  • About Shipping(8)
  • Others(1)
Q

is it compatable to HTC

By ammu Dec-14/2018 02:35:36

A

Hello Ammu, 
Yes ,it is .

Q

is it compatible with mi a2?

By Antonio Nov-17/2018 17:39:44

A

Hello Antonio, 
Yes ,it is .

Q

Does this headset has warranty

By praburaj Sep-18/2018 10:06:23

A

Hello Praburaj
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

What is the exact model name? Xiaomi Piston OR Xiaomi Basic. Is there any difference between these two?

By Somu Sep-08/2018 12:23:14

A

Hello Somu,


Wire and style are different.

Q

Good day, if I place the order today, when would you send it to me?

By Erik Aug-25/2018 21:41:36

A

Hello Erik,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

hi, can u ship this product to India? Did I have to pay any extra money after this payment?

By abhishek Jun-02/2018 01:28:01

A

Hello Abhishek,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

Unregistered Air Mail    15-30 business days    $0.65    

Registered Air Mail    15-28 business days    $2.52    

Priority Line    7-15 business days    $1.11    

Expedited Shipping    15-25 business days    $12.86    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.    

Learn more information about our shipping methods here:http://www.gearbest.com/about/shipping-methods.html 

 

Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
For more details: http://www.gearbest.com/about/faq.html 


Q

hi, do you ship to Guatemala?

By Kevi Oliva May-18/2018 01:45:11

A

Hello Kevi,
If there is available shipping method or you can choose your country when you make this order, it means we can ship it to your country now.


Q

it doesn't have warrenty

By nagendar May-12/2018 12:18:28

A

Hello Nagendar
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

Hi, is it compatible with Redmi Note 5a, Global Version? Thanks in advance.

By sk May-10/2018 05:42:30

A

Hello Sk,

Yes, it is compatible with Redmi Note 5a, Global Version.

Q

how to buy in debit card

By Vetri Vijay Apr-28/2018 07:49:40

A

Hello Vetri,
To pay for an order, please follow the below steps:1. Click 'Proceed to Check Out' in your shopping cart.2. Choose the your payment option.3. Click 'Place Your Order'.4. Pay for your order and wait for our confirmation email.

Q

is it compatable to HTC

By ammu Dec-14/2018 02:35:36

A

Hello Ammu, 
Yes ,it is .

Q

is it compatible with mi a2?

By Antonio Nov-17/2018 17:39:44

A

Hello Antonio, 
Yes ,it is .

Q

Does this headset has warranty

By praburaj Sep-18/2018 10:06:23

A

Hello Praburaj
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

What is the exact model name? Xiaomi Piston OR Xiaomi Basic. Is there any difference between these two?

By Somu Sep-08/2018 12:23:14

A

Hello Somu,


Wire and style are different.

Q

it doesn't have warrenty

By nagendar May-12/2018 12:18:28

A

Hello Nagendar
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

Hi, is it compatible with Redmi Note 5a, Global Version? Thanks in advance.

By sk May-10/2018 05:42:30

A

Hello Sk,

Yes, it is compatible with Redmi Note 5a, Global Version.

Q

Совместими с redmi note 5?

By Lena Apr-24/2018 07:24:35

A

Hello Lena,

Sincerely sorry for the late response

We are sincerely sorry that it is not compatible with redmi note 5.Hope you may understand us.

Q

how is the built quality of this headphone?

By Vaseem akram Mar-15/2018 13:18:42

A

Hello Vaseem, 


Please rest assured that this is a headphone with the good quality 

Q

What is the nozzle's size?

By Nick Feb-17/2018 21:23:08

A

Hello Nick,


Size: 5*5*2

Q

Hello, is it compatible with xiaomi mi a1?

By Adryan Eannes Sep-29/2017 17:15:24

A

Hello Adryan,

It is ok for xiaomi mi a1.

Q

So, when it says "in stock" but there is no" amout of pieces left" indicated for a certain color does it means only the black color is available (which has the amout of pieces left indicated)?

By Lucas Aug-13/2017 03:02:05

A

Hello Lucas,
We have checked it for you, all colors in stock now.

Q

Hi/ Silver in stock ?

By hadj fellah Jul-18/2017 15:19:31

A

Hello hadj,
Yes, in stock now.

Q

Hi/ Silver in stock ?

By hadj fellah Jul-18/2017 15:19:30

A

Hello hadj,
Yes, in stock now.

Q

Hi/ Silver in stock ?

By hadj fellah Jul-18/2017 15:19:29

A

Hello hadj, 
Yes, in stock now.

Q

Hi/ Silver in stock ?

By hadj fellah Jul-18/2017 15:19:28

A

Hello hadj, 
Yes, in stock now.

Q

Hi/ Silver in stock ?

By hadj fellah Jul-18/2017 15:19:28

A

Hello hadj, 
Yes, in stock now.

Q

All colors are in stock?

By Nikita Jun-29/2017 23:39:57

A

Hello Nikita,


Yes,all colors are in stock now.


Let me know if you need any further assistance. 


Q

Hi/ Silver in stock ?

By Nikita Jun-29/2017 23:12:38

A

Hello Nikita,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Good day, if I place the order today, when would you send it to me?

By Erik Aug-25/2018 21:41:36

A

Hello Erik,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

hi, can u ship this product to India? Did I have to pay any extra money after this payment?

By abhishek Jun-02/2018 01:28:01

A

Hello Abhishek,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

Unregistered Air Mail    15-30 business days    $0.65    

Registered Air Mail    15-28 business days    $2.52    

Priority Line    7-15 business days    $1.11    

Expedited Shipping    15-25 business days    $12.86    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.    

Learn more information about our shipping methods here:http://www.gearbest.com/about/shipping-methods.html 

 

Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
For more details: http://www.gearbest.com/about/faq.html 


Q

hi, do you ship to Guatemala?

By Kevi Oliva May-18/2018 01:45:11

A

Hello Kevi,
If there is available shipping method or you can choose your country when you make this order, it means we can ship it to your country now.


Q

Do you ship to India?

By rp Mar-26/2018 09:22:21

A

Hello rp,

Sure.

Unregistered Air Mail(no tracking information)    15 - 28 business days    $0.89    

Registered Air Mail    15 - 28 business days    $2.67    

Priority Line    7 - 15 business days    $1.36    

Expedited Shipping    3 - 8 business days    $21.53    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.


Q

If i order it today then after how much time will it gets delivered in India with priority line shipping method? and is priority line shipping method reliable? as i have to gift it before 5th of April i.e after in 22 days

By Lohni Mar-15/2018 05:53:47

A

Hello Lohni,

Unregistered Air Mail(no tracking information)    15 - 28 business days    $0.89    

Registered Air Mail    15 - 28 business days    $2.67    

Priority Line    7 - 15 business days    $1.36    

Expedited Shipping    3 - 8 business days    $21.53    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.


Q

Good evening, I want to know if I buy them today November 11 How long will it take to get to Colombia?

By Juan Camilo Nov-12/2017 04:08:51

A

Hello Juan,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Will you ship this product to India? If Yes then what will be shipping cost?

By Jagdish Chawla Oct-11/2017 07:34:04

A

Hello Jagdish,

It can be shipped to India.


You can see the shipping cost and delivery time during the checkout. 

Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.

The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

¿Do you have shipping to mexico? ¿What is the cost?

By ivan Sep-25/2017 21:10:06

A

Hello ivan,
We can ship to your country via 

Unregistered Air Mail    10 - 25 business days    $1.30    

Registered Air Mail    15 - 25 business days    $1.88    

Priority Line    7 - 15 business days    $4.24    

Expedited Shipping    3 - 7 business days    $15.66    


Q

how to buy in debit card

By Vetri Vijay Apr-28/2018 07:49:40

A

Hello Vetri,
To pay for an order, please follow the below steps:1. Click 'Proceed to Check Out' in your shopping cart.2. Choose the your payment option.3. Click 'Place Your Order'.4. Pay for your order and wait for our confirmation email.