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Customer Questions

  • All(602)
  • Product Information(483)
  • Stock Status(26)
  • Payment(7)
  • About Shipping(61)
  • Others(24)
Q

I Would like to know if this supports the "4G LTE 800/1800/2600Mhz". This is for Greece, Wind Provider 4G. Can't figure out from the description you give.

By Stefanos May-01/2018 10:33:38

A
Hello Stefanos, Please check with your local communication company if they suport this network frequency:2G: GSM B2/3/5/8 CDMA 2000/1X BC03G: WCDMA B1/B2/B5/B8 TD-SCDMA B34/B394G: FDD-LTE B1/B3/B5/B7/B8 TD-LTEB38/B39/B40/B41(2555-2655MHz)
Q

Is the Xiaomi Redmi Note 4X 4G Phablet - BLUE GREEN INTERNATIONAL VERSION 3GB RAM 32GB ROM currently in stock?

By Miss V Apr-26/2018 08:01:23

A
Hello Miss,We regret to inform you that this item is no longer being sold. Please consider the other items instead. Check out our brand new products here: http://www.gearbest.com/new-products/Grab our best deals here : http://www.gearbest.com/gadget-deals.html
Q

HI! I am from Portugal. Can you tell me how the warranty works if I need to activate it? Do I need to send the phone to the warehouse or can it be fixed in a store here in Portugal? Does it come with portuguese (portugal) language? thanks João Adro

By João Adro Apr-20/2018 22:55:33

A
Hello JoãoPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Does the Xiaomi Redmi Note 4X 4G Phablet International Version - 4GB+64GB Golden come with the Global ROM installed or with a custom ROM?

By Luke Apr-13/2018 16:25:11

A
Hello Luke, It will be come with official rom .
Q

What version of Android is it?

By Ross Apr-01/2018 00:01:06

A
Hello Ross,It is Android 6.0.1.Thank you.
Q

What would be the estimated delivery time for Turin (Italy), I need to know because I'm going on vacation and I will not be home for 2 weeks in May. Thank you.

By Francisco Mar-30/2018 00:09:38

A
Hello Francisco,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Does it have Lithuanian language menus?

By Marko Mar-26/2018 13:59:47

A
Hello Marko, Language: Indonesian, Malay, German, English, Spanish, French, Italian, Hungarian, Uzbek, Polish, Portuguese, Romanian, Slovenian, Vietnamese, Turkish, Czech, Greek, Russian, Hindi, Ukrainian, Marathi, Bengali, Punjabi, Punjabi, Assamese, Tamil, Telugu, Kannada, Malayalam, Nepali, Odia, Urdu, Thai, Burmese, Arabic, Persian, Hebrew, Korean, Traditional/Simplified Chinese 
Q

Does it pre-install the Google play store?

By Vasilis Mar-23/2018 11:41:48

A
Hello Vasilis, It not pre-install the Google play store
Q

Hello, please tell me if i buy this phone you send me with Sony Imx258 sensor? Because same model has also Samsung and Omnivision sensor. Thanks!

By Mihail Constantin Ionut Mar-20/2018 18:07:26

A
Hello Mihail, For the sensor ,it is Xiaomi .
Q

Hello, i want to buy this phone but can you confirm that he has Sony sensor IMX 258, because same phone have also Omnivision and Samsung senzor, thanks!

By Mihail Constantin Ionut Mar-20/2018 17:38:48

A
Hello Mihail, Thanks for your inquiry.The primary camera sensor of the item is Sony IMX 258 Exmor RS.