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Customer Q&A

  • All(76)
  • Product Information(69)
  • Stock Status(1)
  • Payment
  • About Shipping(4)
  • Others(2)
Q

Has it got google play installed?

By Rocco Dec-11/2018 21:19:24

A

Hello Rocco, 
Yes ,it has .

Q

Can this phone support my 256 GB memory card? And approximately how would it take ship the phone to me?

By Cuan Jun-03/2018 00:15:19

A

Hello Cuan,

I am sorry that this item does not support External Memory .


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello, Does this phone will be will get software updates, it it boxed or unboxed.

By Wilfred May-12/2018 19:06:49

A

Dear Wilfred,


The ROM on this Phone supports OTA.

It can be updated.

Q

Does ceramic edition mi 6 will be working in india

By Wilfred May-12/2018 19:03:54

A

Dear Wilfred,


Unlocked for Worldwide use. Please ensure local area network is compatible. 

Please check with your carrier/provider before purchasing this item.

Networks:
GSM: B2/B3/B5/B8 CDMA1X/EVDO BC0
WCDMA: B1/B2/B5/B8
TD-SCDMA: B34/B39
FDD-LTE: B1/B3/B5/B7/B8
TD-LTE: B38/B39/B40/B41

Q

Deos it run ni Spain?

By Mari jose Apr-24/2018 04:51:49

A

Hello Mari,
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Networks:
GSM: B2/B3/B5/B8 CDMA1X/EVDO BC0
WCDMA: B1/B2/B5/B8
TD-SCDMA: B34/B39
FDD-LTE: B1/B3/B5/B7/B8
TD-LTE: B38/B39/B40/B41

Q

Hello, The "Global Version" has the 4G 800 MHz ?

By Quentin Scheliquet Apr-23/2018 14:05:50

A

Hello Quentin,
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

GSM: B2/B3/B5/B8 CDMA 1X/EVDO BC0
WCDMA: B1/B2/B5/B8
FDD-LTE: B1/B3/B5/B7/B8
TD-LTE: B38/B39/B40/B41

Q

How long guarantee

By Hui weng Apr-22/2018 18:21:49

A

Hello Hui
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

hello! can I upgrade to Android 8?

By alexandre Apr-22/2018 12:25:49

A

Hello alexandre, 
Thanks for your inquiry.

Sorry but you can't upgrade it to Android 8.

Q

Tle international versione 6 + 128 GB support the italian language?

By Michele Apr-20/2018 13:04:34

A

Hello Michele, 
Yes ,this item has Italian language .

Q

Hey! I have a question: if i choose the Xiaomi Mi6 Global Version 6GB RAM 64GB ROM (Colour Black) is the Mi logo silver or gold? Thanks!

By Gonçalo Astorga Apr-17/2018 20:05:07

A

Dear Gonçalo,


If you choose the Xiaomi Mi6 Global Version 6GB RAM 64GB ROM (Colour Black), the Mi logo is silver.


   


Q

Has it got google play installed?

By Rocco Dec-11/2018 21:19:24

A

Hello Rocco, 
Yes ,it has .

Q

Can this phone support my 256 GB memory card? And approximately how would it take ship the phone to me?

By Cuan Jun-03/2018 00:15:19

A

Hello Cuan,

I am sorry that this item does not support External Memory .


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello, Does this phone will be will get software updates, it it boxed or unboxed.

By Wilfred May-12/2018 19:06:49

A

Dear Wilfred,


The ROM on this Phone supports OTA.

It can be updated.

Q

Does ceramic edition mi 6 will be working in india

By Wilfred May-12/2018 19:03:54

A

Dear Wilfred,


Unlocked for Worldwide use. Please ensure local area network is compatible. 

Please check with your carrier/provider before purchasing this item.

Networks:
GSM: B2/B3/B5/B8 CDMA1X/EVDO BC0
WCDMA: B1/B2/B5/B8
TD-SCDMA: B34/B39
FDD-LTE: B1/B3/B5/B7/B8
TD-LTE: B38/B39/B40/B41

Q

Deos it run ni Spain?

By Mari jose Apr-24/2018 04:51:49

A

Hello Mari,
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Networks:
GSM: B2/B3/B5/B8 CDMA1X/EVDO BC0
WCDMA: B1/B2/B5/B8
TD-SCDMA: B34/B39
FDD-LTE: B1/B3/B5/B7/B8
TD-LTE: B38/B39/B40/B41

Q

Hello, The "Global Version" has the 4G 800 MHz ?

By Quentin Scheliquet Apr-23/2018 14:05:50

A

Hello Quentin,
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

GSM: B2/B3/B5/B8 CDMA 1X/EVDO BC0
WCDMA: B1/B2/B5/B8
FDD-LTE: B1/B3/B5/B7/B8
TD-LTE: B38/B39/B40/B41

Q

How long guarantee

By Hui weng Apr-22/2018 18:21:49

A

Hello Hui
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

hello! can I upgrade to Android 8?

By alexandre Apr-22/2018 12:25:49

A

Hello alexandre, 
Thanks for your inquiry.

Sorry but you can't upgrade it to Android 8.

Q

Tle international versione 6 + 128 GB support the italian language?

By Michele Apr-20/2018 13:04:34

A

Hello Michele, 
Yes ,this item has Italian language .

Q

Hey! I have a question: if i choose the Xiaomi Mi6 Global Version 6GB RAM 64GB ROM (Colour Black) is the Mi logo silver or gold? Thanks!

By Gonçalo Astorga Apr-17/2018 20:05:07

A

Dear Gonçalo,


If you choose the Xiaomi Mi6 Global Version 6GB RAM 64GB ROM (Colour Black), the Mi logo is silver.


   


Q

Hello, do you have this product (6GB/128GB black ceramic) in stock for immediatly delivery?

By Rodrigo Dec-24/2017 00:15:27

A

Hello Rodrigo,

Yes, it is in stock.

You can make the order and we will arrange the shipment soon.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Hey! I wanted to know if the Xiaomi Mi6: Black, HK Warehouse, 6GB RAM 64GB ROM ships to Portugal... Thanks

By Gonçalo Astorga Apr-17/2018 19:51:59

A

Dear Gonçalo,


Yes, we can ship the Black Xiaomi (6GB RAM 64GB ROM) from HK Warehouse to Portugal.

Q

I've chosen the G-W-4 warehouse but in the options it says HK warehouse 6-128, it ships from europe or Hong kong? and is the ceramic version? thank you

By Javier Sing Briz Apr-02/2018 09:13:10

A

Hello Javier, 
G-W-4: Poland

HK:HongKong

It is the ceramic version.

Let me know if you need any help.

Q

It is in stock in G-W-4 now: that means that it is expedited from Europe? Thanks again

By Maria Mar-19/2018 10:42:20

A

Hello Maria,
You should choose the warehouse when you make this order, in this case,we can ship it from Europe warehouse.

Q

Is it the same phone (global version, play store, OS...) in the 3 warehouse? Expedited shipping from G-W-4 (Europe) is a guarantee of not having douane taxes? thanks!

By Maria Mar-19/2018 03:02:40

A

Dear Maria,


It is global version and its OS is MIUI 8.

It supports Google play store.

It is in stock in G-W-4 now.

Unfortunately, we are unable to predict or avoid if there is Customs tax or other related duty fee.

Q

Its a CERAMIC VERSION?????

By Vinicius Correa Mar-04/2018 18:47:00

A

Hello Vinicius,

Yes,it is CERAMIC VERSION.Thank you.


Q

Hello Could you send the product worth $ 50.00? so that it is not taxed. Thank you

By ernandes Barcellos Oct-27/2017 10:19:29

A

Hello ernandes, 


Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 


We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


If you have any more questions please feel free to contact us.