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Customer Questions & Answers

  • All(42)
  • Product Information(38)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others(2)
Q

has this watch memory (TF) card slot?

By tom Jul-14/2018 13:18:32

A

Hello Tom, 
Sorry, it doesn't have memory (TF) card slot.

Let me know if you need any help.

Q

Can it receive notifications from other apps like discord?

By Daniel Mar-26/2018 00:15:27

A

Hello Daniel,

Notification type: Facebook,Twitter,Wechat,WhatsApp . 

Let me know if you need any further assistance. 


Q

Can we call from M7 watch ??

By Prathamesh Mar-15/2018 12:57:24

A

Hello Prathamesh, 



Sorry.You can't call from M7 watch

Q

Is his font color white or blue?

By Christian P Dec-29/2017 01:09:09

A

Hello Christian, 
It is blue.

Q

Hello. What is the distance limit from the smartphone that the smartwhatch works? Thank you

By Roberto Oct-17/2017 22:42:27

A

Hello Roberto,
About 5m.

Q

does this work with google fit?

By Abdul Jul-14/2017 01:35:32

A

Hello Abdul, 
Please download the APP called H band in the App Store or Google Play.

Please feel free to ask if you have further pre-sale questions.

Q

This product has stopwatch?

By Inês Jul-06/2017 12:48:01

A

Hello Inês,
We are sorry it not support.

Q

Оорбражается ли на экране имя звонящего либо его номер

By PavelMaltsev Jul-02/2017 09:56:46

A

Hello PavelMaltsev,
The caller name and the number will be on the smartphone.

Let me know if you need any help.

Q

Hello, Is it waterproof? Whats it's IP rating?

By Kovács Jun-25/2017 17:05:24

A

Hello Kovács, 


It is waterproof.
IP rating: Life Waterproof

Q

How do I set the time??? Is there user guide?

By Dan Jun-19/2017 18:12:44

A

Hello Dan, 
Thanks for your inquiry.


There is 1 x English User Manual



Q

has this watch memory (TF) card slot?

By tom Jul-14/2018 13:18:32

A

Hello Tom, 
Sorry, it doesn't have memory (TF) card slot.

Let me know if you need any help.

Q

Can it receive notifications from other apps like discord?

By Daniel Mar-26/2018 00:15:27

A

Hello Daniel,

Notification type: Facebook,Twitter,Wechat,WhatsApp . 

Let me know if you need any further assistance. 


Q

Can we call from M7 watch ??

By Prathamesh Mar-15/2018 12:57:24

A

Hello Prathamesh, 



Sorry.You can't call from M7 watch

Q

Is his font color white or blue?

By Christian P Dec-29/2017 01:09:09

A

Hello Christian, 
It is blue.

Q

Hello. What is the distance limit from the smartphone that the smartwhatch works? Thank you

By Roberto Oct-17/2017 22:42:27

A

Hello Roberto,
About 5m.

Q

does this work with google fit?

By Abdul Jul-14/2017 01:35:32

A

Hello Abdul, 
Please download the APP called H band in the App Store or Google Play.

Please feel free to ask if you have further pre-sale questions.

Q

This product has stopwatch?

By Inês Jul-06/2017 12:48:01

A

Hello Inês,
We are sorry it not support.

Q

Оорбражается ли на экране имя звонящего либо его номер

By PavelMaltsev Jul-02/2017 09:56:46

A

Hello PavelMaltsev,
The caller name and the number will be on the smartphone.

Let me know if you need any help.

Q

Hello, Is it waterproof? Whats it's IP rating?

By Kovács Jun-25/2017 17:05:24

A

Hello Kovács, 


It is waterproof.
IP rating: Life Waterproof

Q

How do I set the time??? Is there user guide?

By Dan Jun-19/2017 18:12:44

A

Hello Dan, 
Thanks for your inquiry.


There is 1 x English User Manual



Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Sulla spedizione è possibile indicare un valore inferiore, ad esempio 21euro ??

By Marco May-19/2017 15:25:48

A

Hello, Marco

Thank you for the inquiry.

Unfortunately, we can not declare a lower value for the product due to customs rules.

Please feel free to contact us if you have additional questions.

Q

Tell me please, could you indicate on the parcel the cost of these hours to $ 20, since Belarus has a customs limit of 22 euros, thanks

By Maksim Mar-20/2017 21:11:02

A

Hello Maksim,

We don't declare goods as lowervalue

We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.<br/>Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.html<br/>Kindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html


Q

Hello, i have problem with upgrade firmware. My smartwatch not working after update, and in AndroidApp i have info about version firmware 0.0.0.0. If i repeating update smartwtach has been disconnected and cancelled upgrade and show message please repeat update. Please help me. Yours. Pawel

By Problem after update firmware May-08/2017 12:23:56

A

Hello Problem


For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Este reloj el idioma esta en Español?

By Salva Mar-07/2017 18:59:03

A

Hello Salva,
Yes, it has Spanish.