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Customer Questions & Answers

  • All(21)
  • Product Information(19)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others
Q

how many meters underwater is this watch designed for?

By William Parnell Jul-31/2017 00:58:14

A

Hello William,

IP rating: IP68.

Let me know if you need any further assistance. 


Q

Dose this watch fully support iOS

By Coby Jul-18/2017 21:51:21

A

Hello Coby,
Yes, but your item need BT version over 4.0

Q

Why it allways show the same temp and uv?

By enri Jul-11/2017 15:42:30

A

Hello enri
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

ola gostaria de saber se tem o idioma portuges brasileiro e se e resisente a agua

By laizapaulino.lp Jun-23/2017 23:05:40

A

Hello laizapaulino.lp,

It can not support Brazilian language portuges.

Waterproof: Yes 
IP rating: IP68


Let me know if you need any further assistance. 


Q

How do I reset my factory status? How do I delete the previous user from the clock's bluetooth memory?

By Dániel Toperczer Apr-30/2017 15:32:49

A

Hello Dániel
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

How do I reset my factory status? How do I delete the previous user from the clock's bluetooth memory?

By Dániel Toperczer Apr-30/2017 15:26:07

A

Hello Dániel
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Does this watch have an antil-lost function? More precisely, if I leave my CELLPHONE somewhere, will the WATCH alert me with a SOUND? (I apologize for the use of capitals, but these are the keywords in my question, and it is not always understood correctly). Sincerely/Best regards Mads Aggerholm

By Mads Aggerholm Apr-20/2017 16:26:22

A

Hello Mads,
Np.

Please check the funtion of the item as below:

Bluetooth calling: Phone call reminder 
Messaging: Message reminder 
Health tracker: Sleep monitor 
Remote control function: Remote Camera 
Notification: Yes 
Notification type: Facebook,Twitter,Wechat,WhatsApp 
Alert type: Ring 
Other Function: Alarm,Altimeter,Calender,Stopwatch,Thermometer

Q

dear It is possible to dive (scuba) Do you measure the depth of the sea best regards

By mohamed ghouaami Mar-14/2017 17:37:46

A

Hi mohamed,


Please kindly note it is only life waterproof.

Have a nice day.

Q

hi is it good for diving. best regards.

By mohamed ghouaami Mar-14/2017 14:02:26

A

Hello mohamed, 


Thank you for your inquiry.

Yes,it's waterproof,IP rating: IP68.

Q

Hi How to change units to metric in the app ? Thanks for answer.

By Michail Mar-14/2017 12:11:50

A

Hello Michail


Thank you for your inquiry.

Download the APP called Fundo Bracelet in the App Store or Google Play, then you can connect it. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

how many meters underwater is this watch designed for?

By William Parnell Jul-31/2017 00:58:14

A

Hello William,

IP rating: IP68.

Let me know if you need any further assistance. 


Q

Dose this watch fully support iOS

By Coby Jul-18/2017 21:51:21

A

Hello Coby,
Yes, but your item need BT version over 4.0

Q

Why it allways show the same temp and uv?

By enri Jul-11/2017 15:42:30

A

Hello enri
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

ola gostaria de saber se tem o idioma portuges brasileiro e se e resisente a agua

By laizapaulino.lp Jun-23/2017 23:05:40

A

Hello laizapaulino.lp,

It can not support Brazilian language portuges.

Waterproof: Yes 
IP rating: IP68


Let me know if you need any further assistance. 


Q

How do I reset my factory status? How do I delete the previous user from the clock's bluetooth memory?

By Dániel Toperczer Apr-30/2017 15:32:49

A

Hello Dániel
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

How do I reset my factory status? How do I delete the previous user from the clock's bluetooth memory?

By Dániel Toperczer Apr-30/2017 15:26:07

A

Hello Dániel
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Does this watch have an antil-lost function? More precisely, if I leave my CELLPHONE somewhere, will the WATCH alert me with a SOUND? (I apologize for the use of capitals, but these are the keywords in my question, and it is not always understood correctly). Sincerely/Best regards Mads Aggerholm

By Mads Aggerholm Apr-20/2017 16:26:22

A

Hello Mads,
Np.

Please check the funtion of the item as below:

Bluetooth calling: Phone call reminder 
Messaging: Message reminder 
Health tracker: Sleep monitor 
Remote control function: Remote Camera 
Notification: Yes 
Notification type: Facebook,Twitter,Wechat,WhatsApp 
Alert type: Ring 
Other Function: Alarm,Altimeter,Calender,Stopwatch,Thermometer

Q

dear It is possible to dive (scuba) Do you measure the depth of the sea best regards

By mohamed ghouaami Mar-14/2017 17:37:46

A

Hi mohamed,


Please kindly note it is only life waterproof.

Have a nice day.

Q

hi is it good for diving. best regards.

By mohamed ghouaami Mar-14/2017 14:02:26

A

Hello mohamed, 


Thank you for your inquiry.

Yes,it's waterproof,IP rating: IP68.

Q

Hi How to change units to metric in the app ? Thanks for answer.

By Michail Mar-14/2017 12:11:50

A

Hello Michail


Thank you for your inquiry.

Download the APP called Fundo Bracelet in the App Store or Google Play, then you can connect it. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Hell Language: greek.

By nasos Feb-23/2017 18:48:56

A

Hello nasos,
Language: English,French,German,Italian,Simplified Chinese,Spanish,Traditional Chinese,Ukrainian

It doesn't supports Greek.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hello, I'm asking for delivery to Morocco with Middle East Express is another name for Aramex or it's a different carrier company. Thanks.

By Mouad Mar-13/2017 13:23:06

A

Hello Mouad


Thank you for your inquiry.

 Middle East Express is a shipping method. 

Thank you, Let me know if you need any help.

Have a nice day!


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!