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Customer Questions & Answers

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  • Product Information(10)
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  • Others
Q

Hi, I own an Amazon Echo Dot, and multiple Yeelight Bulbs. WIth this Switch, would I be able to turn on/off the lights while still being able to control them with Alexa?

By Eduardo Dec-10/2018 14:29:07

A


Hello Eduardo,

   

Yes.

Q

How can I reset WXKG02LM.

By Frederik van Kooten Jun-29/2018 09:46:33

A

Press and hold one of the buttons for five seconds and then release to reset

Q

i got 4 xiaomi bulbs. if i buy this i must get the gateway or it can turn them on/off without a gateway?

By Ido Feb-26/2018 12:31:30

A

Hello Ido,


Yes, you can turn them on/off without a gateway. 


Let me know if you need any further assistance. 


Q

Will it work with Amazon Alexa?

By Arnav Feb-14/2018 12:35:44

A

Hello Arnav,
No, it only can control Xiaomi smart bulb or light through ZigBee.

Q

Can I control with this switch Xiaomi Philips Smart LED Ball Lamp ? Does it will work without internet connection?

By Stanleek Oct-31/2017 08:47:44

A

Hello Stanleek,
The item only can control Xiaomi smart bulb or light through ZigBee.

Please download the "Mi Home" APP in Google Play or APP Store.

In addition,it's wireless version.

Q

what the best choice to buy this item to portugal without pay alfandega?

By Afonso Oct-10/2017 12:17:12

A

Hello Afonso,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Hello Can i control Xiaomi Philips LED Ceiling Lamp? Can i personalized two buttons for two diferents scens? For example i want to use first button to turn on lamp in 2700K, second button to turn on lamp in 5700K.

By Marcin Sep-12/2017 06:39:27

A

Dear Marcin,


Thank you for your inquiry.

Sorry, you can not control Xiaomi Philips LED Ceiling Lamp and can not personalize two buttons for two diferents scens.

Q

Hello, does this working with Samsung SmartThings? It should work because it's under ZigBee protocol, isn't it? THX.

By Dani Sep-03/2017 20:47:27

A

Hello Dani,


Sorry it cannot be wired, only can control Xiaomi smart bulb or light through ZigBee. 


Let me know if you need any further assistance. 


Q

Hello Can i control only light? For example i want to use actice or deactive my security alarm.

By Utku Jun-02/2017 07:12:48

A

Hello Utku,
Thank you for your inquiry.

It only can control Xiaomi smart bulb or light through ZigBee.

Let me know if you need any help.

Q

hello, Can i use this item wit xiaomi smart home gateway?

By Utku Jun-01/2017 12:34:53

A

Hello Utku,


You can use this item with xiaomi smart home gateway.

Q

Hi, I own an Amazon Echo Dot, and multiple Yeelight Bulbs. WIth this Switch, would I be able to turn on/off the lights while still being able to control them with Alexa?

By Eduardo Dec-10/2018 14:29:07

A


Hello Eduardo,

   

Yes.

Q

How can I reset WXKG02LM.

By Frederik van Kooten Jun-29/2018 09:46:33

A

Press and hold one of the buttons for five seconds and then release to reset

Q

i got 4 xiaomi bulbs. if i buy this i must get the gateway or it can turn them on/off without a gateway?

By Ido Feb-26/2018 12:31:30

A

Hello Ido,


Yes, you can turn them on/off without a gateway. 


Let me know if you need any further assistance. 


Q

Will it work with Amazon Alexa?

By Arnav Feb-14/2018 12:35:44

A

Hello Arnav,
No, it only can control Xiaomi smart bulb or light through ZigBee.

Q

Can I control with this switch Xiaomi Philips Smart LED Ball Lamp ? Does it will work without internet connection?

By Stanleek Oct-31/2017 08:47:44

A

Hello Stanleek,
The item only can control Xiaomi smart bulb or light through ZigBee.

Please download the "Mi Home" APP in Google Play or APP Store.

In addition,it's wireless version.

Q

Hello Can i control Xiaomi Philips LED Ceiling Lamp? Can i personalized two buttons for two diferents scens? For example i want to use first button to turn on lamp in 2700K, second button to turn on lamp in 5700K.

By Marcin Sep-12/2017 06:39:27

A

Dear Marcin,


Thank you for your inquiry.

Sorry, you can not control Xiaomi Philips LED Ceiling Lamp and can not personalize two buttons for two diferents scens.

Q

Hello, does this working with Samsung SmartThings? It should work because it's under ZigBee protocol, isn't it? THX.

By Dani Sep-03/2017 20:47:27

A

Hello Dani,


Sorry it cannot be wired, only can control Xiaomi smart bulb or light through ZigBee. 


Let me know if you need any further assistance. 


Q

Hello Can i control only light? For example i want to use actice or deactive my security alarm.

By Utku Jun-02/2017 07:12:48

A

Hello Utku,
Thank you for your inquiry.

It only can control Xiaomi smart bulb or light through ZigBee.

Let me know if you need any help.

Q

hello, Can i use this item wit xiaomi smart home gateway?

By Utku Jun-01/2017 12:34:53

A

Hello Utku,


You can use this item with xiaomi smart home gateway.

Q

hi! the product is zigbee version or only wireless?

By royssos Apr-17/2017 16:31:45

A

Hello royssos,
It cannot be wired,only can control Xiaomi smart bulb or light through ZigBee.The Wireless version will be the wireless switch,it is a portable switch which makes you be able to control the lighting system no matter where you are.It is the zigbee version.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

what the best choice to buy this item to portugal without pay alfandega?

By Afonso Oct-10/2017 12:17:12

A

Hello Afonso,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!