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Customer Questions & Answers

  • All(10)
  • Product Information(9)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

I'd like to buy two mask but difference sizes ..M and L...How Can I buy them in the same order?

By Jesus Medrano May-18/2018 17:38:08

A

Hello Jesus,
Please kindly add them in your cart then pay for them together.

Q

How can I know which size is better for me?

By Danilo Jul-31/2017 17:53:45

A

Hello Danilo,
You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart in the product pictures.

Q

Do you know is this model is compatible with an action camera of Garmin (Model VIRBX)?

By Adolfo Jun-28/2017 21:20:35

A

Hello Adolfo,


Please check it in the product specification:

Apply to Brand: Amkov,Dazzen,Discovery,Eken,FIREFLY,GitUp,Gopro,Mobius,SJCAM,Soocoo,Xiaomi 


Q

HI , I WANT TO ORDER TWO MASK FOR MY GRANDDAUGHTERS, THEY HAVE 7 AND YEARS . iTS OK A SIZE S/M, FOR THEM. THANKS A LOT

By EDWIN ANTUNEZ Jun-14/2017 14:48:14

A

Hello EDWIN,


To place an order with Gearbest is easy, simply follow the steps below:

1. Sign in to your GB account through your registered email address.

2. Add the items you wish to purchase to your shopping cart. Choose your delivery country and shipping method. The shipping cost will be shown. 

3. Click "Proceed to check out". You will find different payment options for you to select from. 

4. Fill in your account details and address . Then click “Place your order ”.

You can pay for your order via PayPal or credit card via PayPal.

Q

Se puede respirar bajo el agua?

By jose Jun-10/2017 16:08:28

A

Hello jose,


You can  breathe underwater.

Water-tight with ergonomic design, perfect for human face, no inhaled water 

Q

ITS COMPATIBLE FOR AMKOV 7000S,,,??

By Amar Iarkakène May-12/2017 19:59:29

A

Hello Amar,

Here are its compatible models:


Brand: Amkov,Dazzen,Discovery,Eken,FIREFLY,GitUp,Gopro,Mobius,SJCAM,Soocoo,Xiaomi


A9,Action Camera,AMK 5000,Dazzne P2,Dazzne P3,Discovery DS100,Discovery DS200,FIREFLY 5S,FIREFLY 6S,GitUp Git1,Gitup Git2,Gopro Hero 1,Gopro Hero 2,Gopro Hero 3,Gopro Hero 3 Plus,Gopro Hero 4,GoPro Hero 4 Session,GoPro Hero 5,GoPro Hero 5 Black,GoPro Hero 5 Session,GoPro Hero Series,Isaw,Mobius Action Sports Camera,SJ360,SJ4000,SJ4000 Plus,SJ4000 WiFi,SJ5000,SJ5000 WiFi,SJ5000X,SJ6,SJ6 LEGEND,SJ6000,SJ7,SJ7 Star,SJ7000,SJCAM 4000 plus,SJCAM 5000 plus,SJCAM M10,SJCAM M10 Plus,SJCAM M20,Soocoo C10


Kindly check if this product is suitable for you.

Q

Is the snorkel dry? Meaning if you dive under the surface of the water does the snorkel allow water in or does it have a lock to keep water out?

By Kage Apr-27/2017 01:38:41

A

Hello Kage,
the floating ball in the breathing tube will prevent water from entering the mask when under the sea.

Q

PLEASE TELL ME IF THE ELASTIC HEDABAND ARE MADE OF SILICON.OR NOT.

By Raffaello Apr-26/2017 09:43:32

A

Hello Raffaello,
Material: PC,Silicone 

Q

Hi, I do not understand the sizes correctly, I have seen the measurements but I did not understand it correctly and I do not know what size to choose. I measure 170 cm of high. What size do you recommend to me?

By ricard s Apr-17/2017 19:25:55

A

Hi,

Our size range is pretty accurate despite the fact we source from many different vendors.  
Please kindly order after reviewing our size chart in details and the product's precise measurements .The size chart is displayed on each product page.

Q

Is this compatible with the original xiaomi YI II 4K action camera and is this particular mask able to worn underwater and able to inhale and exhale without water inhalation

By Crystal Mar-24/2017 09:05:14

A

Hello Crystal,
Yes.

Q

How can I know which size is better for me?

By Danilo Jul-31/2017 17:53:45

A

Hello Danilo,
You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart in the product pictures.

Q

Do you know is this model is compatible with an action camera of Garmin (Model VIRBX)?

By Adolfo Jun-28/2017 21:20:35

A

Hello Adolfo,


Please check it in the product specification:

Apply to Brand: Amkov,Dazzen,Discovery,Eken,FIREFLY,GitUp,Gopro,Mobius,SJCAM,Soocoo,Xiaomi 


Q

HI , I WANT TO ORDER TWO MASK FOR MY GRANDDAUGHTERS, THEY HAVE 7 AND YEARS . iTS OK A SIZE S/M, FOR THEM. THANKS A LOT

By EDWIN ANTUNEZ Jun-14/2017 14:48:14

A

Hello EDWIN,


To place an order with Gearbest is easy, simply follow the steps below:

1. Sign in to your GB account through your registered email address.

2. Add the items you wish to purchase to your shopping cart. Choose your delivery country and shipping method. The shipping cost will be shown. 

3. Click "Proceed to check out". You will find different payment options for you to select from. 

4. Fill in your account details and address . Then click “Place your order ”.

You can pay for your order via PayPal or credit card via PayPal.

Q

Se puede respirar bajo el agua?

By jose Jun-10/2017 16:08:28

A

Hello jose,


You can  breathe underwater.

Water-tight with ergonomic design, perfect for human face, no inhaled water 

Q

ITS COMPATIBLE FOR AMKOV 7000S,,,??

By Amar Iarkakène May-12/2017 19:59:29

A

Hello Amar,

Here are its compatible models:


Brand: Amkov,Dazzen,Discovery,Eken,FIREFLY,GitUp,Gopro,Mobius,SJCAM,Soocoo,Xiaomi


A9,Action Camera,AMK 5000,Dazzne P2,Dazzne P3,Discovery DS100,Discovery DS200,FIREFLY 5S,FIREFLY 6S,GitUp Git1,Gitup Git2,Gopro Hero 1,Gopro Hero 2,Gopro Hero 3,Gopro Hero 3 Plus,Gopro Hero 4,GoPro Hero 4 Session,GoPro Hero 5,GoPro Hero 5 Black,GoPro Hero 5 Session,GoPro Hero Series,Isaw,Mobius Action Sports Camera,SJ360,SJ4000,SJ4000 Plus,SJ4000 WiFi,SJ5000,SJ5000 WiFi,SJ5000X,SJ6,SJ6 LEGEND,SJ6000,SJ7,SJ7 Star,SJ7000,SJCAM 4000 plus,SJCAM 5000 plus,SJCAM M10,SJCAM M10 Plus,SJCAM M20,Soocoo C10


Kindly check if this product is suitable for you.

Q

Is the snorkel dry? Meaning if you dive under the surface of the water does the snorkel allow water in or does it have a lock to keep water out?

By Kage Apr-27/2017 01:38:41

A

Hello Kage,
the floating ball in the breathing tube will prevent water from entering the mask when under the sea.

Q

PLEASE TELL ME IF THE ELASTIC HEDABAND ARE MADE OF SILICON.OR NOT.

By Raffaello Apr-26/2017 09:43:32

A

Hello Raffaello,
Material: PC,Silicone 

Q

Hi, I do not understand the sizes correctly, I have seen the measurements but I did not understand it correctly and I do not know what size to choose. I measure 170 cm of high. What size do you recommend to me?

By ricard s Apr-17/2017 19:25:55

A

Hi,

Our size range is pretty accurate despite the fact we source from many different vendors.  
Please kindly order after reviewing our size chart in details and the product's precise measurements .The size chart is displayed on each product page.

Q

Is this compatible with the original xiaomi YI II 4K action camera and is this particular mask able to worn underwater and able to inhale and exhale without water inhalation

By Crystal Mar-24/2017 09:05:14

A

Hello Crystal,
Yes.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

I'd like to buy two mask but difference sizes ..M and L...How Can I buy them in the same order?

By Jesus Medrano May-18/2018 17:38:08

A

Hello Jesus,
Please kindly add them in your cart then pay for them together.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!