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Customer Questions

  • All(55)
  • Product Information(34)
  • Stock Status(4)
  • Payment(2)
  • About Shipping(10)
  • Others(5)
Q

Product weight: 0.1758 kg ??? really? are you sure?

By emiX May-16/2018 15:08:30

A
Product weight: 0.1758 kg  yes
Q

Hi does this phone have google play.

By Martin May-09/2018 06:18:12

A
Hello Martin,It doesn't have google play store.
Q

What is the SKU number?

By :D Apr-12/2018 15:41:41

A
Hello :D,You may check it in the title UMIDIGI Z Pro 4G Phablet   -  BLACK 208674601.The SKU number is 208674601.Hope you may understand us.
Q

Hello, When will be update for OREO ? Thanks

By Tarik Mar-19/2018 10:42:43

A
Hello Tarik, System: Pure Android 6.0 ( OS can be upgraded to Android 7.0 by OTA )Check out our brand new products here : http://www.gearbest.com/new-products/Grab our best deals here : http://www.gearbest.com/gadget-deals.html
Q

Hi, the G-W-5 warehouse is in Europe? The item will be send from a Europian country? Which one? Thank you.

By Dionysis Feb-15/2018 07:09:42

A
Hello Dionysis,Yes, it is in a Europian country. We will arrange it from Czech Republic.
Q

hi does it come with google play and can it work with uk sim thanls

By Hasan Jan-25/2018 22:55:38

A
Hello Hasan,Network: 2G: GSM 850/900/1800/1900MHz ( B2/B3/B5/B8 )3G: WCDMA 900/2100MHz ( B1/B8 )4G: FDD-LTE 800/1800/2100/2600 ( B1/B3/B7/B20 ). It does not come with google play.Let me know if you need any further assistance. 
Q

How long will it take to come to Greece and I would like it to be a little awkward

By mpextsis Dec-18/2017 19:57:42

A
Hello mpextsis,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

THE MOBILE IS AVAILABLE

By mpextsis Dec-17/2017 18:55:53

A
Hello mpextsis,This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. Please feel free to order it.
Q

Hello, does it have a P2 plug for phones or only tipeC ?! Thanks

By Gustavo Yuri Bortoluci Nov-07/2017 03:41:06

A
Hello Gustavo,It just have Type-C. Let me know if you need any further assistance. 
Q

hello this phone is compatible and usable for 4G in france frequency LTE 500/1800/2100/2600 thanks

By domi Oct-13/2017 06:04:21

A
Hello domi,It is just compatible with belowNetwork: 2G: GSM 850/900/1800/1900MHz ( B2/B3/B5/B8 )3G: WCDMA 900/2100MHz ( B1/B8 )4G: FDD-LTE 800/1800/2100/2600 ( B1/B3/B7/B20 ). Let me know if you need any further assistance.