All
Product keywords
Please enter the email address account

Customer Q&A

  • All(53)
  • Product Information(40)
  • Stock Status(1)
  • Payment
  • About Shipping(10)
  • Others(2)
Q

This product can be paired with mi home app?

By Balint Mar-03/2019 12:58:34

A

Hello Balint, 
Yes ,it can be .

Q

hello normal version is english ?

By haim Dec-12/2018 15:07:38

A

Hello Haim, 

Thank you for your inquiry.

The normal version is Chinese.

Q

The international version is in English too? Or just in Chinese?

By Tamara Aguilar Aug-30/2018 22:50:37

A

Hello Tamara,


Compared to the Chinese Version, the International Version is designed with English package and English user manual.

Q

Does it work for multiple users? And connect to different phones?

By Raheel Jamil Jul-23/2018 23:56:29

A

Hello Raheel,


Sorry, we do not have the test data.

Q

Is visceral fat shown as percentage or kg?

By Looca Jun-15/2018 06:33:45

A

Hello Looca,
KG.

Q

please the nornal version, is language is in englhish? and what is the diferent for the normal version and de international version?

By Nelson May-25/2018 19:48:20

A

Hello Nelson,

The official version means Standard Edition. Yes in Chinese, English in English

Q

Shipping to Colombia is so expensive, this will change?

By Sebastián May-20/2018 23:34:34

A

Hello Sebastián,

 

We provide the best price for international shipments available, even though we ship all our items from China.

Kindly note that shipping fees are charged by the shipping company and not by Gearbest directly.

 We cannot change the shipping fee for you.


Please take a look at our affordable shipping methods here:http://www.gearbest.com/about/shipping-methods.html 


Q

Qual a numero máximo de utilizadores? ha possibilidade de medição dos valores corporais por pessoas que não usem a app no telemovel?

By ana May-19/2018 14:58:08

A

Hello ana,


Download the corresponding APP to test

Q

Hello, Do you have in mind when the item will be available to Brazil again? Me and my friends are very interestend in this item. Thanks

By Felipe May-17/2018 13:40:52

A

This product is currently available and can be sent to Brazil

Q

Normal version and international have same app language? have only diffrent instruction language ? Whats is the beast warehouse for uk?

By Przemek May-12/2018 18:36:39

A

Dear Przemek,


Compared to the Chinese Version, the International Version is designed with English package and English user manual.

You can order from EU warehouses.


Q

This product can be paired with mi home app?

By Balint Mar-03/2019 12:58:34

A

Hello Balint, 
Yes ,it can be .

Q

hello normal version is english ?

By haim Dec-12/2018 15:07:38

A

Hello Haim, 

Thank you for your inquiry.

The normal version is Chinese.

Q

The international version is in English too? Or just in Chinese?

By Tamara Aguilar Aug-30/2018 22:50:37

A

Hello Tamara,


Compared to the Chinese Version, the International Version is designed with English package and English user manual.

Q

Does it work for multiple users? And connect to different phones?

By Raheel Jamil Jul-23/2018 23:56:29

A

Hello Raheel,


Sorry, we do not have the test data.

Q

Is visceral fat shown as percentage or kg?

By Looca Jun-15/2018 06:33:45

A

Hello Looca,
KG.

Q

please the nornal version, is language is in englhish? and what is the diferent for the normal version and de international version?

By Nelson May-25/2018 19:48:20

A

Hello Nelson,

The official version means Standard Edition. Yes in Chinese, English in English

Q

Qual a numero máximo de utilizadores? ha possibilidade de medição dos valores corporais por pessoas que não usem a app no telemovel?

By ana May-19/2018 14:58:08

A

Hello ana,


Download the corresponding APP to test

Q

Normal version and international have same app language? have only diffrent instruction language ? Whats is the beast warehouse for uk?

By Przemek May-12/2018 18:36:39

A

Dear Przemek,


Compared to the Chinese Version, the International Version is designed with English package and English user manual.

You can order from EU warehouses.


Q

Can this scales work with iHealth app?

By alex May-07/2018 19:52:37

A

Hello Alex, 
This scales works with iHealth app.

Let me know if you need any help.

Q

my wife is pregnant, its secure for she and baby use the xiaomi mi scale 2?

By Daniel Gonzalez Apr-18/2018 23:18:40

A

Dear Daniel,


It is secure for pregnant and baby.

Q

Is it currently in stock?

By Siauk Sep-17/2017 13:43:18

A

Hello Siauk,
Yes this item in stock now.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Shipping to Colombia is so expensive, this will change?

By Sebastián May-20/2018 23:34:34

A

Hello Sebastián,

 

We provide the best price for international shipments available, even though we ship all our items from China.

Kindly note that shipping fees are charged by the shipping company and not by Gearbest directly.

 We cannot change the shipping fee for you.


Please take a look at our affordable shipping methods here:http://www.gearbest.com/about/shipping-methods.html 


Q

Hello, Do you have in mind when the item will be available to Brazil again? Me and my friends are very interestend in this item. Thanks

By Felipe May-17/2018 13:40:52

A

This product is currently available and can be sent to Brazil

Q

Why are not you shipping to Brazil any more?

By Caetano May-04/2018 09:51:22

A

Hello Caetano,                                                                                                                                                                                                               

I have checked it for you, because the limit shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.
Please kindly choose other available items.
Check out our brand new products here: http://www.gearbest.com/new-products/
Grab our best deals here: http://www.gearbest.com/gadget-deals.html

Q

Why are not you shipping to Brazil any more?

By Oliveira Mar-10/2018 21:59:48

A

Hello Oliveira,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Where are located warehouse G-W-6 and G-W-4 ? Thank you

By Wilmorn Feb-05/2018 19:46:06

A

Hello Wilmorn,
Please note that the G-W-6 warehouse is located in France and the G-W-4 warehouse is located in Poland.

Q

Why is freight so expensive? I already bought one and paid less than half. I hope to decrease the value for purchase. Thank you.

By Luiz Paulo Jan-07/2018 18:42:57

A

Hello Luiz,

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Please note that the shipping fee is charged by shipping agency and it is out of our control.

Hope you can understand that.


Q

Can the shipment be market as a gift ?

By Grzegorz Szkop Jun-12/2017 17:13:45

A

Hello Grzegorz,
We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.
Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.html 
Kindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html 

Q

Não tem um frete com custo menor?

By Emerick Jun-07/2017 13:30:26

A

Hello Emerick,

The only shipping way we can choose is Expedited Shipping and its shipping fee is 47.48 USD.

Q

Do you ship to Brazil?

By Daniel Politi May-31/2017 18:07:16

A

Hello Daniel,

We can send the items to Brazil.

Q

Do you ship to the Canary Islands ? Free shipping option? Thanks

By Fernando Mar-25/2017 09:38:33

A

Hello Fernando, 


Thank you for your inquiry.

Yes,we can ship it to Canary Islands Via Expedited Shipping,it's 15.72 USD.

Q

g-w-6 what country is?

By zrine55 Feb-06/2018 07:43:15

A

Hello Zrine55,

G-W-6 is in France.

Q

G-W-6 what is country of shipping? which means?

By zrine55 Feb-06/2018 07:19:32

A

Hello zrine55, 

Thank you for your inquiry.

The G-W-6 warehouse is located in France.