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Customer Questions

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  • Product Information(96)
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Q

Can you confirm that the ones being sold right now are the ones with wdr and the bluetooth detection capabilities? The latest ones seem to have a white back (rather than black backing) and do not have wdr which is important for me.

By Peter Jun-26/2019 06:34:20

A
Hello Peter,Thanks for your inquiry.It does not supports Bluetooth.Support WiFi connection, realize 10m remote controlDual-band WiFi: 2.4GHz / 5GHzWDR and BSI technologyHave a nice day.
Q

What is the output voltage for this device power adapter? is it 5v or 9v or 12v? i need this information bcz i want to run it through a power bank. so, i need the exact information :)

By Rubel rahman Nov-16/2018 02:58:10

A
Hello Rubel, Working Voltage: DC 5V
Q

Hi, if i have AMAZON FIRE tablet, can i use this camera?

By tazmanas Jul-19/2018 22:54:48

A
Hello Tazmanas, Thank you for your inquiry.Yes, you can use it.
Q

do I need another device for this camera to operate (like a bridge)?

By Vincent Jul-02/2018 19:07:32

A
Need to connect to the mobile app. * 5GHz network needs to be used with routers that support 5GHz Wi-Fi
Q

Does this camera activate by sound or only by motion detection? Thank you

By Rui Vasconcelos Jun-05/2018 12:04:50

A
Hello Rui,It is activated by motion detection.
Q

can I attack the camera on the ceiling? How?

By patrick Apr-13/2018 03:08:10

A
Hello patrick,Yes, you can attack the camera on the ceiling.
Q

Why my Ipcam doesn't send acustic message when motion detection is enable? Thank you

By Alberto Apr-06/2018 14:59:55

A
Hello Alberto, Thanks for your inquiry.See if GPS precise positioning is not on.
Q

Is this product number SXJ01ZM?

By Burian Mar-14/2018 06:47:42

A
Hello Burian,Yes.
Q

Can this act like a Bluetooth gateway for the new xiaomi temperature sensor with LCD Is the product number SXJ01ZM?

By deburmi Mar-14/2018 06:25:13

A
Hello Deburmi,No, sorry.
Q

Hello, Is it the camera with the Bluetooth gateway? Best regards. JEB

By JEB Feb-22/2018 07:37:57

A
Hello JEB,Sorry it can not support Bluetooth. Let me know if you need any further assistance.