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Customer Questions & Answers

  • All(14)
  • Product Information(5)
  • Stock Status
  • Payment
  • About Shipping(9)
  • Others
Q

Hello, is fast-23 warehouse located in Europe? Ilife A4S is listed as available in this warehouse and I would like to order it if the item is shipped from Europe.

By Martin Aug-13/2018 18:24:23

A

Hello Martin,

Fast-23 is in Czech Republic.But it is not in stock now.

You may buy it in China warehouse.Hope you may understand us.

Q

Hi, Is there available shipment to Bulgaria from G-W-5 warhouse for Ilife A4s? It shows 278 pieces available left with shipment from China warhouse, while there are none with shipment from G-W-5. Best regards,

By Alex Mar-27/2018 14:59:13

A

Hello Alex,

Yes,it may be shipped out from from G-W-5 warhouse, and it is in stock in G-W-5(Czech Republic).Thank you.

Q

from which the warehouse in Europe is sent ilife a4s? how much time it takes to get to poland?

By Ag Mar-05/2018 15:45:48

A

Hello Ag,


The item is in stock in China warehouse.


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Why is there No shipping from G-W-16 warehouse to Romania ??? (is G-W-16 warehouse not in Europe??)

By B Mar-03/2018 07:03:32

A

Hello B,
G-W-16 warehouse is in Europe.

There is no shipping method to Romania  now, sorry.

Q

Why is there No shipping from G-W-16 warehouse to Romania ????

By B Mar-03/2018 06:59:48

A

Hello B,                                                                                                                                                                                                               

I have checked it for you, because the limit shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.
Please kindly choose other available items.
Check out our brand new products here: http://www.gearbest.com/new-products/
Grab our best deals here: http://www.gearbest.com/gadget-deals.html

Q

Is A4S shipped from EU?

By Jurijus Oct-28/2017 16:04:49

A

Hello Jurijus,
We will ship from CN warehouse.

Q

Please define what types of carpet this can be used on?

By Kayelani Jun-29/2017 19:59:21

A

Hello Kayelani, 
The carpet of short hair or suede.

Please feel free to ask if you have further pre-sale questions.

Q

Does this have a IPhone app ?

By B-Rad Jun-16/2017 20:21:32

A

Hello B-Rad,


It doesn't have a IPhone app.


Q

hi, US or EU plug is suitable for Singapore? Are there warranty for the product?

By Mac Jun-07/2017 09:03:58

A

Hello Mac

US plug.
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

What is the main difference between the A4 and the A4S ?

By Ran May-08/2017 07:18:39

A

Hello Ran, 


Their design and function are not the same.

All of our products are sold as described.

Please feel free to order anytime.


Q

Please define what types of carpet this can be used on?

By Kayelani Jun-29/2017 19:59:21

A

Hello Kayelani, 
The carpet of short hair or suede.

Please feel free to ask if you have further pre-sale questions.

Q

Does this have a IPhone app ?

By B-Rad Jun-16/2017 20:21:32

A

Hello B-Rad,


It doesn't have a IPhone app.


Q

hi, US or EU plug is suitable for Singapore? Are there warranty for the product?

By Mac Jun-07/2017 09:03:58

A

Hello Mac

US plug.
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

What is the main difference between the A4 and the A4S ?

By Ran May-08/2017 07:18:39

A

Hello Ran, 


Their design and function are not the same.

All of our products are sold as described.

Please feel free to order anytime.


Q

Will this work on very dark floors? I have black bamboo floors. Thanks Jimmy

By Jim May-01/2017 02:18:37

A

Hello Jim,
Thank you for your inquiry.

It is suitable for the floor, cement, ceramic tile, wooden floor, undercoat carpet, etc.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hello, is fast-23 warehouse located in Europe? Ilife A4S is listed as available in this warehouse and I would like to order it if the item is shipped from Europe.

By Martin Aug-13/2018 18:24:23

A

Hello Martin,

Fast-23 is in Czech Republic.But it is not in stock now.

You may buy it in China warehouse.Hope you may understand us.

Q

Hi, Is there available shipment to Bulgaria from G-W-5 warhouse for Ilife A4s? It shows 278 pieces available left with shipment from China warhouse, while there are none with shipment from G-W-5. Best regards,

By Alex Mar-27/2018 14:59:13

A

Hello Alex,

Yes,it may be shipped out from from G-W-5 warhouse, and it is in stock in G-W-5(Czech Republic).Thank you.

Q

from which the warehouse in Europe is sent ilife a4s? how much time it takes to get to poland?

By Ag Mar-05/2018 15:45:48

A

Hello Ag,


The item is in stock in China warehouse.


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Why is there No shipping from G-W-16 warehouse to Romania ??? (is G-W-16 warehouse not in Europe??)

By B Mar-03/2018 07:03:32

A

Hello B,
G-W-16 warehouse is in Europe.

There is no shipping method to Romania  now, sorry.

Q

Why is there No shipping from G-W-16 warehouse to Romania ????

By B Mar-03/2018 06:59:48

A

Hello B,                                                                                                                                                                                                               

I have checked it for you, because the limit shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.
Please kindly choose other available items.
Check out our brand new products here: http://www.gearbest.com/new-products/
Grab our best deals here: http://www.gearbest.com/gadget-deals.html

Q

Is A4S shipped from EU?

By Jurijus Oct-28/2017 16:04:49

A

Hello Jurijus,
We will ship from CN warehouse.

Q

Hi, Is there a chance that A4S will be available from EU warehouse?

By Bartosz Apr-19/2017 15:37:05

A

Hello Bartosz,  

 

Unfortunately, this item won't be sold in Eu warehouse.

Let me know if you need any help.

    


   


Q

When will it be available to ship to Pennsylvania if I prebuy?

By Brett Mar-24/2017 03:18:10

A

Hello Brett
$itemname is preorder, so we will ship the item out after the sale ends. Hope you can understand!

Have a nice day!

Q

Will it be available from Spain warehouse? (to avoid customs)

By Catty Mar-19/2017 11:04:38

A

Hello Catty,
There is no Spain warhouse for this item.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!