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Customer Questions

  • All(198)
  • Product Information(151)
  • Stock Status(7)
  • Payment(2)
  • About Shipping(31)
  • Others(7)
Q

Have play store in "international version"?

By Rosa tatiana Dec-10/2018 11:26:56

A
Hello Rosa,Google Play Store: Yes 
Q

Hi,is there any import taxes to Greece? Thanks

By Christos Dec-03/2018 22:09:05

A
Hello Christos,It depends on your local customs.If any taxes are incurred, they are charged by the destination country and not by GearBestTaxes are beyond GearBest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html  
Q

Hello,I am interested about warranty of the product,does it have international warranty and is it valid in Bulgaria. Best Regards!

By plamen Nov-14/2018 16:18:19

A
Hello PlamenPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

which android version does it has?

By stavros Oct-21/2018 18:34:08

A
Hello Stavros,Please note that its system is Android 7.0.Let me know if you need any further assistance. 
Q

Does it have FM radio?

By R Iyengar Aug-19/2018 15:08:15

A
Hello R, Thank you for your inquiry.Yes, it has FM radio.
Q

Hello there. Is this item in stock and available for quick shipment? Thanks.

By Fuad Aug-09/2018 22:18:16

A
Hello Fuad,This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. Please feel free to order it.We will send it soon .
Q

Does this product contain Google Play? Can I convert it to Japanese? Thank you.

By souichi fukukawa Aug-03/2018 13:49:45

A
Hello Souichi,Google Play Store: Yes We are sincerely sorry that there is not Japanese for the item.Hope you may understand us.
Q

Does the phone support wireless charging ?

By Yassir Jun-11/2018 14:54:48

A
Hello Yassir, No ,I am sincerely sorry that it does not .
Q

Does the "Global Version 4GB RAM 64GB ROM " from "G-W-5" have the CE-marking like in this picture? https://imgur.com/a/JsdS2iC From the reviews on the phone there seems to be one but it has to be certain.

By Arnar May-12/2018 16:39:06

A
Dear Arnar,Sorry, it does not have CE-marking.
Q

Hi, does the "Global Version 4GB RAM 64GB ROM" have a CE-certification?

By Arnar May-09/2018 19:09:47

A
Hello Arnar, No ,I am sincerely sorry that it does not .