Customer Questions & Answers

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  • Product Information(19)
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  • Payment(1)
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  • Others(3)
Q

What’s the capacity of the internal drive? And can we link another drive?

By Pedro Dec-21/2018 12:57:12

A

Hello Pedro,


Please note that it has 128GB of expandable storage.

Let me know if you need any further assistance. 


Q

Hello. The pc support Portuguese language?

By Pedro Dec-21/2018 12:56:03

A

Hello Pedro,

Please note that there is no grape language at the factory, but you can download the grape language pack for installation.


Let me know if you need any further assistance. 


Q

Se puede ampliar la Ram y el disco duro

By Conrado Sep-05/2018 12:06:28

A

Hello Conrado,


Internal expansion is not available. Only external hard drives are supported.

Q

Hello, Will I have an invoice for my company if I order this product? Thanks

By Chris2b Apr-20/2018 07:39:09

A

Hello Chris2b,
You could log in your GB account to download the invoice when the order is shipped out.

Q

Does the player have an automatic reboot in case of power failure?

By garcia Apr-09/2018 06:01:02

A

Hello Garcia,

No, sorry.

You need to turn it on.

Q

What is the maximum resolution supported on HDMI? It is not clear - product specs say it supports HDMI 1.4, then it says it support up to 1920x1080 on HDMI, but then you claim it supports UHD i.e. 3840x2160, so what is the actual answer? Rgds,

By Krzysztof Feb-28/2018 16:40:34

A

Hello Krzysztof,
Thanks for your inquiry.

The resolution of the HDMI interface is 1920*1080.

UHD refers to that the item can play UHD film sources and not all the UHD can support 3840*2160 resolution.


Q

Hello! It's possible to buy this mini PC with Android and Windows installed together?

By Gurgel Feb-27/2018 17:49:00

A

Hello Gurgel, 
It only supports the system of Windows 10 and Linux.

Let me know if you need any help.

Q

Can I have the possibility to print? It is possible to install the print drivers? Thanks

By Antonio Feb-02/2018 21:11:03

A

Hello Antonio,
Yes, you can. Please make it as your computer host to print.

Q

Hello, Is Windows 10 already installed in the machine and included in the price? Thanks Andy

By Andy Dec-14/2017 13:01:07

A

Hello Andy,


Yes, Windows 10 is already installed in the machine. 


Let me know if you need any further assistance. 


Q

is it come with win10 ?

By yaron Dec-12/2017 11:40:43

A

Hello yaron,

System: Windows 10. 

Let me know if you need any further assistance. 


Q

What’s the capacity of the internal drive? And can we link another drive?

By Pedro Dec-21/2018 12:57:12

A

Hello Pedro,


Please note that it has 128GB of expandable storage.

Let me know if you need any further assistance. 


Q

Se puede ampliar la Ram y el disco duro

By Conrado Sep-05/2018 12:06:28

A

Hello Conrado,


Internal expansion is not available. Only external hard drives are supported.

Q

Does the player have an automatic reboot in case of power failure?

By garcia Apr-09/2018 06:01:02

A

Hello Garcia,

No, sorry.

You need to turn it on.

Q

What is the maximum resolution supported on HDMI? It is not clear - product specs say it supports HDMI 1.4, then it says it support up to 1920x1080 on HDMI, but then you claim it supports UHD i.e. 3840x2160, so what is the actual answer? Rgds,

By Krzysztof Feb-28/2018 16:40:34

A

Hello Krzysztof,
Thanks for your inquiry.

The resolution of the HDMI interface is 1920*1080.

UHD refers to that the item can play UHD film sources and not all the UHD can support 3840*2160 resolution.


Q

Hello! It's possible to buy this mini PC with Android and Windows installed together?

By Gurgel Feb-27/2018 17:49:00

A

Hello Gurgel, 
It only supports the system of Windows 10 and Linux.

Let me know if you need any help.

Q

Hello, Is Windows 10 already installed in the machine and included in the price? Thanks Andy

By Andy Dec-14/2017 13:01:07

A

Hello Andy,


Yes, Windows 10 is already installed in the machine. 


Let me know if you need any further assistance. 


Q

is it come with win10 ?

By yaron Dec-12/2017 11:40:43

A

Hello yaron,

System: Windows 10. 

Let me know if you need any further assistance. 


Q

What version of Windows 10? Windows 10 Pro? Windows 10 Home? Thanks.

By Mark Dec-08/2017 16:51:51

A

Hello Mark,
Thanks for your inquiry.

It is W10 home.

Q

support external hd via usb?

By Tomaz Neto Dec-07/2017 15:51:20

A

Hello Tomaz,
Thanks for your inquiry.

The item supports external hd via usb.

Q

Can we connect a printer with it? Is this unit able to have a external hard drive connected to it? Like a 1TB hard drive?

By WK Oct-01/2017 02:26:27

A

Hello WK,

This Mini PC is easy pairing with most Bluetooth-enabled devices .

Max. Extended Capacity: 128G

Let me know if you need any help.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hello, Will I have an invoice for my company if I order this product? Thanks

By Chris2b Apr-20/2018 07:39:09

A

Hello Chris2b,
You could log in your GB account to download the invoice when the order is shipped out.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hello. The pc support Portuguese language?

By Pedro Dec-21/2018 12:56:03

A

Hello Pedro,

Please note that there is no grape language at the factory, but you can download the grape language pack for installation.


Let me know if you need any further assistance. 


Q

Can I have the possibility to print? It is possible to install the print drivers? Thanks

By Antonio Feb-02/2018 21:11:03

A

Hello Antonio,
Yes, you can. Please make it as your computer host to print.

Q

Hi Is it possible french language for Windows? Thanks you

By Benjamin Sep-21/2017 10:00:24

A

Hello Benjamin,
Please note that the item can support French.

Please rest assured.