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Customer Questions

  • All(45)
  • Product Information(18)
  • Stock Status
  • Payment
  • About Shipping(24)
  • Others(3)
Q

Hello how far can it go the distance traveling? Thank you!

By Paul Aug-17/2019 10:20:01

A
Hello Paul, Working distance: about 15km
Q

Can i change battery? To put in larger?

By Geo Nta Nov-06/2018 09:03:58

A
Hello Geo,Yes, we have a high-equipped 10.4AH battery.
Q

are you ship it to CANADA newmarket on batiery how munch

By hai la Jun-30/2018 10:17:02

A
Hello Hai,We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. We will aim at improving this as soon as possible.
Q

Can you ship it to United States?

By TC Jun-28/2018 19:35:19

A
Hello TC,I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. We will aim at improving this as soon as possible.Please kindly check out our other available items here: http://www.gearbest.com/new-products/Grab our best deals here: http://www.gearbest.com/gadget-deals.html
Q

I see a front disk brake, on some pictures, so is it an option ?

By Sylvain Bouju Jun-28/2018 11:53:46

A
Well, this is a high-grade, dual disc brake.
Q

What is the bluetooth password?

By Jaroslav May-07/2018 10:59:18

A
Hello Jaroslav,It is 123456.
Q

Can you ship it to Turkey?

By mahmuthan May-06/2018 21:18:44

A
Hello Mahmuthan, If there is available shipping method or you can choose your country when you make this order, it means we can ship it to your country now.
Q

How cost shipping to Greece?from CHINA

By Nick May-02/2018 15:51:39

A
Hello Nick,You can see the shipping cost and delivery time during the checkout. Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  
Q

Where is G-W-4 located ?

By Alex Mar-22/2018 12:48:23

A
Hello Alex, Thanks for your inquiry.It is located in Poland.
Q

it is possible to buy the pieces necessary to mount the chain and the pedals too. If so what is the cost of the kit

By Giovanni Magrini Feb-23/2018 17:31:59

A
Dear Giovanni,Thank you for your inquiry.Please refer to this link https://www.gearbest.com/bike-accessories-c_11509/ If there is available part for this item, you can find via this link.