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Customer Q&A

  • All(13)
  • Product Information(9)
  • Stock Status(2)
  • Payment
  • About Shipping(1)
  • Others(1)
Q

If i order it by the E.U. warehouse that means is tax free to Greece?

By Thomas Nov-01/2017 08:10:44

A

Hello Thomas,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

There will be a upgrade for android 7.0?

By Fabiano Sep-03/2017 17:25:40

A

Hello Fabiano,
We are sorry it's manufacturer issue, we can't know it.

Q

Hello, If i order this phone, can i have it sent as a gift so i can avoid unnecessary taxes? Thank you!

By marian giuica Sep-03/2017 06:38:57

A

Hello marian,

In accordance with customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

Unfortunately, we have no control over these regulations and potential import duties.


Q

how much screen to body ratio is this phablet

By Ëngjëll Aug-30/2017 19:56:54

A

Hello Ëngjëll,
Display: 5.7 inch 1920 x 1080 screen.

Q

Is the product compaticble with Italian language and the Play Store works ? Thanks

By Roberto Aug-28/2017 10:52:57

A

Hello Roberto,
It support Italian and google play store.

Q

Is there 2 db nano sim or micro sim? I sow product list that micro sim. Its ok?

By Gabor Aug-25/2017 16:32:42

A

Hello Gabor, 


It's 2 x Micro SIM Card Slot.

Q

Hello I read that by some Chines samrtphone the Google play store to download of apps not insatlled Is the google paly store installed and can be download all Apps from Google Play store to Leago T10 smartphone Best Reagards Saffet

By Saffet Aug-24/2017 10:19:09

A

Hello Saffet,


This phone comes with Google Play Store installed.

Thank you for your inquiry.

Q

This model Have electronic compass instaled? Tiene brujula instalada? Regard

By Fernando Luis Robinson Morande Aug-15/2017 21:32:59

A

Hello Fernando,
Thank you for your inquiry.

It has compass installed.

Let me know if you need any help.

Q

Will I receive the proper branded Leagoo Power cord as well as an adapter for Australia?

By Fiona Aug-12/2017 14:10:39

A

Hello Fiona,


Yes. You will receive a proper branded Leagoo Power cord. And we will send an adapter with all our products according to the order's country of delivery.


Q

Is there a slot for SD card?

By Gabriella Sola Aug-08/2017 12:09:20

A

Hello Gabriella,
Yes,it support external Memory: TF card up to 128GB (not included).

Let me know if you need any help.

Q

There will be a upgrade for android 7.0?

By Fabiano Sep-03/2017 17:25:40

A

Hello Fabiano,
We are sorry it's manufacturer issue, we can't know it.

Q

how much screen to body ratio is this phablet

By Ëngjëll Aug-30/2017 19:56:54

A

Hello Ëngjëll,
Display: 5.7 inch 1920 x 1080 screen.

Q

Is the product compaticble with Italian language and the Play Store works ? Thanks

By Roberto Aug-28/2017 10:52:57

A

Hello Roberto,
It support Italian and google play store.

Q

Is there 2 db nano sim or micro sim? I sow product list that micro sim. Its ok?

By Gabor Aug-25/2017 16:32:42

A

Hello Gabor, 


It's 2 x Micro SIM Card Slot.

Q

Hello I read that by some Chines samrtphone the Google play store to download of apps not insatlled Is the google paly store installed and can be download all Apps from Google Play store to Leago T10 smartphone Best Reagards Saffet

By Saffet Aug-24/2017 10:19:09

A

Hello Saffet,


This phone comes with Google Play Store installed.

Thank you for your inquiry.

Q

This model Have electronic compass instaled? Tiene brujula instalada? Regard

By Fernando Luis Robinson Morande Aug-15/2017 21:32:59

A

Hello Fernando,
Thank you for your inquiry.

It has compass installed.

Let me know if you need any help.

Q

Will I receive the proper branded Leagoo Power cord as well as an adapter for Australia?

By Fiona Aug-12/2017 14:10:39

A

Hello Fiona,


Yes. You will receive a proper branded Leagoo Power cord. And we will send an adapter with all our products according to the order's country of delivery.


Q

Is there a slot for SD card?

By Gabriella Sola Aug-08/2017 12:09:20

A

Hello Gabriella,
Yes,it support external Memory: TF card up to 128GB (not included).

Let me know if you need any help.

Q

εχει γλωσσα ελληνικη

By simeon Jul-16/2017 18:40:26

A

Hello simeon,


Yes,it can support Greek language.


Let me know if you need any further assistance. 


Q

Hello, is this in stock? It says shipping from june 2-5, so i assume not?

By Aref May-26/2017 17:04:43

A

Hello, Aref,

Thank you for the inquiry.

Sorry, the item is back-ordered, we expect to ship it at around 3-June if you order it at today.

Please feel free to contact us if you have additional questions.


Q

do you have this in stock

By Ahmed Apr-30/2017 15:32:55

A

Hello Ahmed,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


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Q

Hello, If i order this phone, can i have it sent as a gift so i can avoid unnecessary taxes? Thank you!

By marian giuica Sep-03/2017 06:38:57

A

Hello marian,

In accordance with customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

Unfortunately, we have no control over these regulations and potential import duties.


Q

If i order it by the E.U. warehouse that means is tax free to Greece?

By Thomas Nov-01/2017 08:10:44

A

Hello Thomas,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html