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Customer Questions

  • All(17)
  • Product Information(11)
  • Stock Status(2)
  • Payment
  • About Shipping(2)
  • Others(2)
Q

vcs enviam como presente?

By Daniele May-21/2018 19:57:27

A
Olá DanieleObrigado pela sua consulta.Desculpe, não podemos enviar o item como presente.
Q

Hello,i would you like to know if you have stock of the product and how much does it take to get in the northeast region cep- 44790-00?

By João Antonio Feb-07/2018 19:35:42

A
Hello João,Please note that the item is in stock now.You can make the order and we will arrange the shipment soon..Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

What warranty comes with this phone?

By Kev Feb-06/2018 21:11:14

A
Hello KevPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Does it work on 4g in Mexico?

By Edgar Feb-02/2018 15:58:41

A
Hello Edgar,Yes.Unlocked for Worldwide use. Please ensure local area network is compatible.Network: 2G: GSM 850/900/1800/1900MHz3G: WCDMA 900/2100MHz4G: FDD-LTE 800/900/1800/2100/2600MHz TD-LTE B38/B40
Q

work otg?

By Ueslen Nakamura (UESLEN840) Oct-02/2017 01:52:21

A
Hello Ueslen, Thank you for your inquiry.It supports OTG.Let me know if you need any help.
Q

Does the package come with Jelly Case for phone?

By Wilson Chan Sep-06/2017 03:24:18

A
Hello Wilson, We are sorry not.
Q

dhis phone are 3g on the bouth sim ?

By paul Jul-31/2017 21:13:05

A
Hello paul,Sorry it just can support one 4G and the other 3G, or one 3G the other 2G.Let me know if you need any further assistance. 
Q

Hello, I"d like to kwow if this cellphone comes with protect case? Thanks a lot.

By Rafael Rocha Jul-07/2017 16:39:52

A
Hello Rafael, Cell Phone: 1 Power Adapter: 1 USB Cable: 1 English Manual : 1 SIM Needle: 1
Q

Is there a NOTIFICATION LED LIGHT. IS THE VOLUME LOUD.

By lk cheo Jul-04/2017 12:02:32

A
Hello lk,No, there is not a notification LED light.The volume depends on your subjective feelings and is hard to judge.Thank you for your inquiry.
Q

Hello, I would like to know if you have this product in stock. Is there a REAL forecast of the time taken for delivery?

By Andreia Jun-22/2017 02:46:51

A
Hello Andreia,This item in stock now.Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html