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Customer Questions & Answers

  • All(5)
  • Product Information(2)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others
Q

Is there any refund policy for defective products?

By Anirban Jun-10/2018 05:38:25

A

Hello Anirban
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hello, did I get this product to India without any coustoms issue if any issue occurred there is a refund and what is it weight of this qudocopter . is a toy qudocopter or is it official qudocopter. thank you awaiting for your response

By Balaji Krishna May-17/2018 11:47:15

A

Product weight: 0.0470 kg 

Can go to India

Q

Does this item ship to india without any customs issue? will i get the product without any problem? If not will i get refund

By Rajeev Apr-01/2018 06:47:56

A

Hello Rajeev,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

what matirils is it made of

By abraham Dec-04/2017 19:29:19

A

Hello abraham,
Thanks for your inquiry.

It is ABS and PEO.

Q

will i get the drone with the transmitter

By Ethan Dec-03/2017 11:11:13

A

Hello Ethan,
Thanks for your inquiry.

There is the Transmitter come with the item.

Q

what matirils is it made of

By abraham Dec-04/2017 19:29:19

A

Hello abraham,
Thanks for your inquiry.

It is ABS and PEO.

Q

will i get the drone with the transmitter

By Ethan Dec-03/2017 11:11:13

A

Hello Ethan,
Thanks for your inquiry.

There is the Transmitter come with the item.

Q

Is there any refund policy for defective products?

By Anirban Jun-10/2018 05:38:25

A

Hello Anirban
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Does this item ship to india without any customs issue? will i get the product without any problem? If not will i get refund

By Rajeev Apr-01/2018 06:47:56

A

Hello Rajeev,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!