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Customer Questions

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  • Product Information(8)
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Q

Can I receive this item with connection to Israel plug

By dima Feb-17/2019 20:03:37

A
Hello Dima,We will send an adapter with all our products according to the order's country of delivery.
Q

What is the language of the interface?

By Matan Nov-19/2018 11:36:00

A
Hello Matan,It is English.
Q

Will it work if either the Primary machine or the sub machine are not connected directly to the wall socket (connected to an extension cable or a splitter)?

By Matan Nov-19/2018 11:33:24

A
Hello Matan,Sorry,it can't work if you do this.
Q

Is there a version that works with 110V ???

By Joel May-17/2018 17:01:21

A
Hello JoelIt is 100-240v.
Q

Where can I find a sub machine unit?

By Dino Apr-21/2018 08:46:09

A
Hello Dino,It comes with a Host and a Sub-machine.
Q

do you have this product with EU PLUG ?

By yaari Feb-14/2018 09:22:47

A
Hello yaari,We will send an adaptor according to the order's country of delivery.
Q

I need to know what the voltage please

By Tzahi Ben Tzion Aug-23/2017 20:00:29

A
Hello Tzahi,The voltage is 220V.Thank you for your inquiry.
Q

Do you loose out on speed if you use a European adapter?

By Thomas May-20/2017 10:35:55

A
Hello Thomas, No, it will not loose out on speed if you use an European adapter.Let me know if you need any help.
Q

Hi is it euro or us power plug? Thanks

By Paulo May-09/2017 12:24:49

A
Hello Paulo,We will send you an appropriate adapter according to your country.