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Customer Questions & Answers

  • All(61)
  • Product Information(48)
  • Stock Status(7)
  • Payment(1)
  • About Shipping(4)
  • Others(1)
Q

Hi. Just wondering how many days exactly would take to reach the UK if I ordered today. Thanks

By Orlando Sanchez Dec-07/2018 02:09:49

A

Hello Orlando,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

support Google play store? thanks

By bruno Lourenço Dec-01/2018 09:34:52

A

Hello Bruno, 

Yes, it does support .

Q

how much warranty time do you have?

By Carolina Nov-25/2018 10:29:29

A

Hello Carolina, 
Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html

Q

Hello, when will it be in stock?

By Jorge Cardoso Oct-18/2017 20:53:18

A

Hello Jorge, 
We are sorry it out of stock.

Q

Hello, when will it be in stock?

By Jorge Cardoso Oct-18/2017 20:53:12

A

Hello Jorge, 
We are sorry it out of stock.

Q

Hello, when will it be in stock?

By Jorge Cardoso Oct-18/2017 20:52:52

A

Hello Jorge,
We are sorry it's out of stock.

Q

Does this tablet support OTA updates?

By Emil Oct-14/2017 00:28:40

A

Dear Emil,


Thank you for your inquiry.

Sorry, it does not support OTA.

Q

Hello, when will it be in stock?

By Roman Sep-25/2017 12:29:37

A

Hello Roman,
We are sorry this item out of stock.

Q

hello guy, please can you tell meif this item will be avaliable again and when it will be

By essoh nomel guymene Sep-21/2017 21:07:14

A

Hello essoh,
We are sorry this item out of stock.

Q

Any information about when you can get this product in stock ?

By Kobayashi Sep-04/2017 19:20:24

A

Hello Kobayashi,
We are sorry the manufacturer haven't offered us this item yet, you can click Arrival Notice for this item.


Q

support Google play store? thanks

By bruno Lourenço Dec-01/2018 09:34:52

A

Hello Bruno, 

Yes, it does support .

Q

Does this tablet support OTA updates?

By Emil Oct-14/2017 00:28:40

A

Dear Emil,


Thank you for your inquiry.

Sorry, it does not support OTA.

Q

Does Xiaomi pad 3 support GPS?

By Peter Aug-15/2017 10:52:27

A

Hello Peter,
Sorry, the item does not have a gps sensor.

Q

Whether it works on windows or android platform. I need a mi tab that works on windows

By Adal Aug-11/2017 03:51:17

A

Hello Adal,


This tablet only works in Android OS.

Thank you for your inquiry.

Q

Does it support potyuguese language

By Filipe Aug-09/2017 16:48:32

A

Hello Filipe,


Yes, it supports Portuguese language.

Thank you for your inquiry.

Q

Olá, o mipad 3 vem com Google Play instalado? É possível instalar (caso não venha instalado)? Obrigado

By Thiago Maia Maciel Aug-08/2017 20:48:09

A

Hello Thiago,
Thank you for your inquiry.

It supports google play store and you can download the game from the store.

Let me know if you need any help.

Q

hi there, I just want to ask the OS of this tab?

By lee Aug-03/2017 19:27:59

A

Hello lee,

OS: MIUI 8 

Let me know if you need any further assistance. 


Q

Does it support greek language

By Kalemi Jul-31/2017 14:28:39

A

Hello Kalemi, 
Yes,it support.

Q

Is this dual boot? Is there an slot for TF memory card?

By Natasha Jul-31/2017 13:01:10

A

Hello Natasha,


No, this is not dual boot.

There is no slot for TF memory card.


Q

Hi i purchased your tablet + this screen protector (213780301) is this glass compatible with mi pad 3?

By Emre T Jul-25/2017 21:59:36

A

Hello Emre,


Sorry that the screen protector (213780301) is not compatible with Mi Pad 3.

Thank you for your inquiry.

Q

Hello, when will it be in stock?

By Jorge Cardoso Oct-18/2017 20:53:18

A

Hello Jorge, 
We are sorry it out of stock.

Q

Hello, when will it be in stock?

By Jorge Cardoso Oct-18/2017 20:53:12

A

Hello Jorge, 
We are sorry it out of stock.

Q

Hello, when will it be in stock?

By Jorge Cardoso Oct-18/2017 20:52:52

A

Hello Jorge,
We are sorry it's out of stock.

Q

Hello, when will it be in stock?

By Roman Sep-25/2017 12:29:37

A

Hello Roman,
We are sorry this item out of stock.

Q

hello guy, please can you tell meif this item will be avaliable again and when it will be

By essoh nomel guymene Sep-21/2017 21:07:14

A

Hello essoh,
We are sorry this item out of stock.

Q

Any information about when you can get this product in stock ?

By Kobayashi Sep-04/2017 19:20:24

A

Hello Kobayashi,
We are sorry the manufacturer haven't offered us this item yet, you can click Arrival Notice for this item.


Q

where is the Stock? I live in Italy and I would to know if there is product warranty in my country (without delivery out of europe)

By Luigi Apr-26/2017 08:56:00

A

Hello Luigi

The item will be available between May 24 - Jun 2.

We will ship the item from China warehouse.

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Why i cant pay with boleto?

By Yuri Mendonça Jun-13/2017 16:50:29

A

Hello Yuri,

 

Gearbest accepts the following safe and secure payment methods:

1. PayPal

2. Credit card via PayPal

3. Wire transfer

4. Western Union

5. Boleto Bancario via Ebanx


Available payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods. 


If you would like to pay by wire transfer or Western Union, please contact us for further details.


Q

Hi. Just wondering how many days exactly would take to reach the UK if I ordered today. Thanks

By Orlando Sanchez Dec-07/2018 02:09:49

A

Hello Orlando,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Do you guys put an invoice on the outside of the package with the actual price of the product ?

By M T May-17/2017 13:29:23

A

Hello M,

You can contact us after placing an order.

Then we'll send the invoice to you.

Q

When is actual shipping date of this product? Shipping date on Gearbest smartphone app as May.4 and website date as May.24, It even changed to 27th today.

By Choi Inku Ryan Apr-29/2017 23:51:38

A

Hello Choi,

Please understand that the date is estimated time instead of the precise date.    

Please forgive me that I can't give you a precise date since there are many unexpected factors.    


Q

Hi there, Is there any customs charge for this product?

By Ravi Apr-19/2017 16:32:43

A

Hello Ravi,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

how much warranty time do you have?

By Carolina Nov-25/2018 10:29:29

A

Hello Carolina, 
Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html