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Customer Questions & Answers

  • All(8)
  • Product Information(4)
  • Stock Status(2)
  • Payment
  • About Shipping(2)
  • Others
Q

Will this vacuum be able to return to charging pod after it wondered to other rooms in the house, or it must always have line of sight?

By HubertNNN Mar-22/2018 21:27:12

A

Hello HubertNNN, 
It must always have line of sight.

Let me know if you need any help.

Q

Hello, from which country do you ship to Europe? What does G-W-5 stand for? I want to avoid paying taxes.

By Me Feb-26/2018 07:13:07

A

Hello Me,
Thanks for your inquiry.

G-W-4 is in Poland.

G-W-3 is in UK and G-W-5 is located in Czech.

Q

Hello, When you will have ilife a6 in UK or Europe stock?

By Jokubas Oct-16/2017 18:54:11

A

Hello Jokubas,
We are sorry we don't have this plan yet.

Q

Does it have "s" or "Z" movment mode? or does it move just rondom?

By Sarunas Sep-17/2017 10:44:50

A

Hello Sarunas,

It is random move.

Q

Is the A6 the only model with a virtual wall sensor?

By Susanna Aug-03/2017 15:11:27

A

Hello Susanna,
No, V7 also has.

Q

Others models Gearbest (A4S) ship to Brazil by priority line, why this model can't ship to Brazil by priority line? EMS is to more expensive!

By jose antonio Jul-21/2017 01:53:17

A

Hello jose,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped via priority line to Brazil at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

how loud is this vacuum?

By Chris Jun-12/2017 05:07:44

A

Hello Chris,
< = 65DB.

Q

Is it shipped from the EU to avoid customs problems? Thanks in advance. Kind regards, Hector

By Hector Jun-03/2017 14:47:31

A

Hello Hector,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Will this vacuum be able to return to charging pod after it wondered to other rooms in the house, or it must always have line of sight?

By HubertNNN Mar-22/2018 21:27:12

A

Hello HubertNNN, 
It must always have line of sight.

Let me know if you need any help.

Q

Does it have "s" or "Z" movment mode? or does it move just rondom?

By Sarunas Sep-17/2017 10:44:50

A

Hello Sarunas,

It is random move.

Q

Is the A6 the only model with a virtual wall sensor?

By Susanna Aug-03/2017 15:11:27

A

Hello Susanna,
No, V7 also has.

Q

how loud is this vacuum?

By Chris Jun-12/2017 05:07:44

A

Hello Chris,
< = 65DB.

Q

Hello, from which country do you ship to Europe? What does G-W-5 stand for? I want to avoid paying taxes.

By Me Feb-26/2018 07:13:07

A

Hello Me,
Thanks for your inquiry.

G-W-4 is in Poland.

G-W-3 is in UK and G-W-5 is located in Czech.

Q

Hello, When you will have ilife a6 in UK or Europe stock?

By Jokubas Oct-16/2017 18:54:11

A

Hello Jokubas,
We are sorry we don't have this plan yet.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Others models Gearbest (A4S) ship to Brazil by priority line, why this model can't ship to Brazil by priority line? EMS is to more expensive!

By jose antonio Jul-21/2017 01:53:17

A

Hello jose,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped via priority line to Brazil at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Is it shipped from the EU to avoid customs problems? Thanks in advance. Kind regards, Hector

By Hector Jun-03/2017 14:47:31

A

Hello Hector,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!