All
Product keywords
Please enter the email address account

Customer Q&A

  • All(7)
  • Product Information(2)
  • Stock Status
  • Payment
  • About Shipping(4)
  • Others(1)
Q

Can one use 2 Sim cards a n d a TFcard at the same time or is it hybrid (1 SIM plus 1 TF)?

By KB Sep-03/2018 22:38:53

A

Hello KB, 

It is hybrid (1 SIM plus 1 TF).

Let me know if you need any help.

Q

Por que o tempo de envio deste smartphone é sempre aproximadamente 1 mês enquanto os outros é de apenas uns dias?

By Maicon Feb-05/2018 12:20:31

A

Hello Maicon,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

what does it mean "Dispatch: Ships on Oct 21" ?

By Maicon Sep-26/2017 22:55:55

A

Hello Maicon,
It means we will ship this item on that time.

Q

O produto vem com capa protetora ou película de vidro?

By Gabis May-21/2017 18:10:45

A

Hello Gabis,
No.

Package Contents

Cell Phone: 1 
Power Adapter: 1 
USB Cable: 1


Q

Acabei de comprar esse smartphone, geralmente demora quantos dias para chegar ao destino ?

By VC N SABE NEM EU May-15/2017 01:26:53

A

Hello VC,


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   


Q

What does it mean Shipping: Ships on June 7th is this the date that will arrive or what will they send?

By William May-13/2017 23:41:20

A

Hello William,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

how much custom duty paid for India Kolkata for above phone? And what is the total price that i have to pay.

By avijit mondal May-13/2017 05:01:03

A

Hello avijit,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Can one use 2 Sim cards a n d a TFcard at the same time or is it hybrid (1 SIM plus 1 TF)?

By KB Sep-03/2018 22:38:53

A

Hello KB, 

It is hybrid (1 SIM plus 1 TF).

Let me know if you need any help.

Q

What does it mean Shipping: Ships on June 7th is this the date that will arrive or what will they send?

By William May-13/2017 23:41:20

A

Hello William,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Por que o tempo de envio deste smartphone é sempre aproximadamente 1 mês enquanto os outros é de apenas uns dias?

By Maicon Feb-05/2018 12:20:31

A

Hello Maicon,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

what does it mean "Dispatch: Ships on Oct 21" ?

By Maicon Sep-26/2017 22:55:55

A

Hello Maicon,
It means we will ship this item on that time.

Q

Acabei de comprar esse smartphone, geralmente demora quantos dias para chegar ao destino ?

By VC N SABE NEM EU May-15/2017 01:26:53

A

Hello VC,


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   


Q

how much custom duty paid for India Kolkata for above phone? And what is the total price that i have to pay.

By avijit mondal May-13/2017 05:01:03

A

Hello avijit,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

O produto vem com capa protetora ou película de vidro?

By Gabis May-21/2017 18:10:45

A

Hello Gabis,
No.

Package Contents

Cell Phone: 1 
Power Adapter: 1 
USB Cable: 1