All
Product keywords
Please enter the email address account

Customer Questions

  • All(21)
  • Product Information(19)
  • Stock Status
  • Payment
  • About Shipping
  • Others(1)
Q

Is it Chinese or International version?

By Robert Dec-04/2019 20:48:50

A
Hello Robert, The Asia-Pacific version requires Xiaomi's mainland server to use.
Q

Can this measure temperatures that are lower than 0°C?

By Luka Malenšek Jan-25/2019 20:15:53

A
Hello Luka, Thank you for your inquiry.  Yes,it is ok.Temperature detection range: -20 - 60 Deg.C ( + / - 0.3 Deg.C )
Q

Hi, Does this work with the Smart Life app?

By Leon Jan-21/2019 17:10:45

A
Hello Leon,Please note that you can control it with Smart Home.Let me know if you need any further assistance. 
Q

Will your z wave temperature sensor work with the Wink hub?

By Alex Ershov Dec-27/2018 19:32:01

A
Hello Alex,Please note that our communication protocol is ZigBee, not z wave protocol, so our temperature and humidity sensor is not compatible with z wave wilk hub.Let me know if you need any further assistance. 
Q

hi, How long can use battery on one period.. 7 day, 1 mont? how long period change old battery? tnx

By Nemanja Nov-22/2018 13:49:33

A
Hello Nemanja,Battery life is more 2 years  under standard conditions.
Q

it's compatible with the aqara gateway homekit

By nicola Nov-21/2018 20:12:18

A
Hello nicola,For your issue, please kindly note:Yes,it is.
Q

Can this sensor be used outdors ?

By vadim Nov-12/2018 13:12:24

A
Hello Vadim,We are sorry that it can't do this.Let me know if you need any further assistance. 
Q

Hi, Does it work with Amazon echo plus it has built in zigbee bridge or must use with mi multifunctional gateway?

By Venu Reddy Nov-10/2018 03:47:55

A
Hello Venu, This item must use with mi multifunctional gateway .
Q

Can the units be changed from Celsius to Fahrenheit for temperature and to inches of mercury for atmospheric pressure?

By Brent Sep-15/2018 16:08:45

A
Hello Brent,No, sorry.
Q

Does this works with Xiaomi Mi Smart WiFi Remote Control Multi-functional Gateway ?

By Saleem Aug-10/2018 02:52:16

A
Hello Saleem,Yes, it can work with Xiaomi Mi Smart WiFi Remote Control Multi-functional Gateway.